56 technical support manager jobs at 48 companies in Eagan, MN
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yrHybridFull Time
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
EcolabNYSE: ECL: Provides water, hygiene, and infection prevention solutions and services.
8+ YOEBachelor's in a technical discipline, 8+ years technical implementation/engineering or field sales support experience, MS Office proficiency, valid driver’s license and acceptable MVR, willingness to travel up to 70% overnight; no immigration sponsorship.
Forgent: Specialized provider of critical power infrastructure and transformer solutions.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
Trafera: Provides educational technology hardware and integrated IT support services.
7+ YOE3+ MgmtBachelor's in IT or equivalent, 7+ years IT operations/infrastructure/technical support with 3+ years leading a team; experience with Microsoft 365/Entra ID/Intune, FreshService, networking, backup/DR, MFA, and SLA management.
ProtolabsNYSE: PRLB: Manufactures custom prototypes and production parts using digital technologies.
0+ YOE0–3 years product/engineering/operations experience; familiarity with Agile, analytics, and stakeholder collaboration; ability to define requirements, measure metrics, and support Microsoft AX/Dynamics ERP workflows.
Microsoft AX (ERP), Dynamics 365, EDI, Looker, Domo, Tableau, SQL, Miro
Brisbane or Eden Prairie or Seal Beach or Doral or Los Angeles or Miami or Minneapolis or San Francisco
FieldFull Time
League One Volleyball: A volleyball sports performance, training, and professional league enterprise.
Support match-day and practice technical/video/data operations, perform live data collection and analysis, manage scout and performance video, coordinate tech setup and logistics, and assist with equipment and travel support.
DataVolley, VolleyStation, Google Workspace, Teamworks
Eden Prairie or Minneapolis or Washington or United States
$113k-$193k/yrRemoteFull Time
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
5+ YOE5+ years hands-on Oracle HCM Cloud Payroll experience; payroll configuration and troubleshooting expertise; UAT and quarterly release support; working knowledge of Core HR, Time & Labor, and Absence; stakeholder partnership skills.
Toronto or Minneapolis or Canada or North America or Europe or Africa or Asia or Australia
$68k-$121k/yrOnsiteFull Time
Dayforce: Cloud-based human capital management software and services platform.
5+ YOEBachelor's degree or equivalent experience, 5+ years HCM consulting experience, strong client relationship and project management skills, ability to translate business needs into flat-file integration requirements and support complex integrations.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yrOnsiteFull Time
National Labor Relations Board: Independent federal agency enforcing U.S. private sector labor laws.
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
PTCNASDAQ: PTC: Provides industrial software for design, manufacturing, and service operations.
10+ YOE10+ Mgmt15+ years in technical support leadership; 10+ years managing global follow-the-sun support; cloud/SaaS expertise; strong metrics and leadership experience.
Salesforce Service Cloud, Jira, PagerDuty, AI-based ticket deflection, Sentiment analysis, Knowledge Management System
ReckittLondon Stock Exchange: RKT: Produces and sells health, hygiene, and nutrition consumer products.
3+ YOEBachelor's in chemical science, 3+ years manufacturing support experience, knowledge of GMP/HACCP and process qualification, troubleshooting and technical writing, SPC analysis, and proficiency with Visio, Minitab, and Microsoft Office.
MGC Diagnostics: Sells non-invasive cardiorespiratory diagnostic systems and respiratory software.
2+ YOEBachelor's in CS or similar, 2 years technical support experience, advanced debugging and root cause analysis, customer support, cybersecurity risk management, experience with BreezeSuite/Ascent/AscentConnect, Microsoft SQL/SSMS, and Visual Studio.
BreezeSuite, Ascent, AscentConnect, Microsoft SQL, Microsoft SQL Studio (SSMS), Visual Studio
NilfiskNasdaq Copenhagen: NLFSK: Manufactures and distributes professional and industrial cleaning equipment.
5+ YOEBachelor's in engineering or equivalent,5+ years technical/service/product support experience with industrial equipment,strong problem-solving,stakeholder management and global collaboration skills.
Keenfinity: Manufacturer of security and professional communication technology systems.
10+ YOE10+ years AV/audio experience in North America, engineering or business background, strong technical AV knowledge, wide industry network, excellent presentation and communication skills, ~50% travel, U.S. work authorization required.
Eastern Carver County Schools: Public school district serving Carver County, Minnesota.
Associate degree in IT or equivalent experience; provide technical support, manage district systems, and train staff; subject to background check and school board approval.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs Tier I procedures, preventative maintenance and wet cleans, basic diagnostics, kit management, customer-facing technical support, and follows safety and clean-room PPE requirements.
H2O Innovation: Provider of integrated water and wastewater treatment solutions and services.
5+ YOETechnical school diploma, 5 years related experience, experience configuring/installing/repairing IT equipment, providing remote/onsite support, ticket management, and knowledge of Microsoft Office 365, Microsoft Windows 11, Microsoft Windows Server 2019-2022, Microsoft Active Directory, VPN, and Wi-Fi.
Microsoft Office 365, Microsoft Windows 11, Microsoft Windows Server 2019-2022, Microsoft Active Directory, VPN, Wi-Fi