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87 technical support manager jobs at 59 companies in Plymouth, MN

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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yr OnsiteFull Time
Dessert Holdings
Dessert Holdings: North American premium dessert manufacturer supplying scratch-made, thaw-and-serve desserts to retail and foodservice partners.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, leadership experience, communication, problem-solving, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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2w
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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yr OnsiteFull Time
Dessert Holdings
Dessert Holdings: North American premium dessert manufacturer supplying scratch-made, thaw-and-serve desserts to retail and foodservice partners.
2+ YOERequires a bachelor's degree or equivalent experience, 2–5 years of IT support experience, technical troubleshooting expertise, supervisory experience, communication skills, problem-solving ability, and 50% travel.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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2w
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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yr OnsiteFull Time
Dessert Holdings
Dessert Holdings: North American premium dessert manufacturer supplying scratch-made, thaw-and-serve desserts to retail and foodservice partners.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, supervisory experience, strong communication and problem-solving skills, and ability to travel 50% in the U.S. and Canada.
Microsoft 365, Microsoft Azure, Active Directory, Group Policy
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IT Technical Support Manager
Saint Paul, Minnesota, United States
$120k-$135k/yr OnsiteFull Time
Dessert Holdings
Dessert Holdings: North American premium dessert manufacturer supplying scratch-made, thaw-and-serve desserts to retail and foodservice partners.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
Hoxhunt
Hoxhunt: Finnish cybersecurity software providing AI-powered human risk management, phishing training, and email incident response for organizations.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
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Technical Support and Warranty Management
Hanover, Minnesota, United States
OnsiteFull Time
Forgent Power
Forgent PowerNYSE: FPS: U.S. manufacturer of engineered-to-order electrical distribution equipment for data centers, the power grid, and energy-intensive industries.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Salesforce Service Cloud, Field Service
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IT Technical Support Manager
Saint Paul, Minnesota, United States
OnsiteFull Time
Dessert Holdings
Dessert Holdings: North American premium dessert manufacturer supplying scratch-made, thaw-and-serve desserts to retail and foodservice partners.
N/A
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2d
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Technical Support Specialist - Professional Audio
Burnsville, Minnesota, United States
$28-$34/hr OnsiteFull Time
Audio Business
Audio Business: Professional-audio division providing sound, conferencing, public-address, and intercom systems for venues and institutions.
2+ YOEAssociate's degree, technical certification, or equivalent experience; 2–5 years of technical or customer support experience; professional audio systems knowledge; troubleshooting, communication, CRM, and case management skills.
Service Cloud, CRM, Sonicue, IRIS-Net, Dante
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1mo
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Technical Support Specialist
Minnetonka, Minnesota, United States
$55k/yr OnsiteFull Time
BBQ Holdings
BBQ HoldingsNASDAQ: BBQ: Multi-brand restaurant operator and franchisor of dining concepts.
5+ YOE5+ years supporting end users and projects; expert Windows desktop knowledge; experience with imaging, Active Directory, Microsoft 365, Intune, patch and antivirus management, ticketing systems, and Apple device deployment.
Microsoft Windows, Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, Microsoft Office, Electronic Mail (Email), SolarWinds WHD, ServiceNow, Cherwell, ManageEngine, Microsoft WSUS, Shavlik, BigFix, Microsoft Intune, JAMF Pro, Marimba, SCCM, Cisco, MacOS, iOS
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations services.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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Technical Product Manager
Maple Plain, Minnesota, United States
$107k-$161k/yr HybridFull Time
Protolabs
ProtolabsNYSE: PRLB: Public digital manufacturer serving product developers, engineers, and supply-chain teams with custom prototype and production parts.
4+ YOEBusiness or computer science degree or equivalent experience; 4+ years product management experience; 3+ years supporting EDI systems or processes; Agile experience and ownership from discovery through launch.
Electronic Data Interchange (EDI), CLEO, SPS Commerce, Microsoft Dynamics AX, Microsoft Dynamics 365, Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), API, Looker, Domo, Tableau, SQL, Miro, Agile
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1mo
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Technical Support Engineer
Minneapolis, Minnesota, United States
$80k-$90k/yr OnsiteFull Time
Electric Machinery
Electric Machinery: WEG Electric Machinery is a private U.S. manufacturer of custom electric motors and generators for industrial customers.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
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2mo
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Technical Support Specialist
New Brighton or St. Paul
$28-$56/hr FieldFull Time
Abbott
AbbottNYSE: ABT: Global healthcare technology focused on life-changing medical innovations.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
ServiceMax, DICOM, OCT, X-ray
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1w
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Support Manager
St. Paul, Minnesota, United States
RemoteFull Time
Optomec
Optomec: Privately held U.S. manufacturer of additive manufacturing systems for printed electronics and metal components.
4+ YOE4+ MgmtRequires 4+ years managing field service or technical support teams, Salesforce Service Cloud expertise, SLA management, escalation handling, remote customer communication, and people-management skills.
Salesforce Service Cloud, Salesforce Mobile, Field Service Lightning
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Senior Manager - Technical Product Management - Minneapolis, MN
Minnetonka, Minnesota, United States
$113k-$193k/yr OnsiteFull Time
UnitedHealthcare
UnitedHealthcare: For-profit U.S. health insurer offering employer, individual, Medicare and Medicaid health benefit plans.
8+ YOE5+ MgmtRequires 8+ years in product management or technical product leadership, 5+ years managing complex enterprise products, 2+ years supporting payer or payment integrity, and experience with Agile, data platforms, distributed systems, and modern architectures.
Data Science, AI/ML, Generative AI, Agile
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1w
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HVAC Technical Support Analyst III
Plymouth, Minnesota, United States
$80k-$137k/yr RemoteFull Time
Daikin Applied
Daikin Applied: Manufacturer of commercial and industrial HVAC systems and solutions.
6+ YOEAssociate degree or equivalent experience, 6+ years of commercial HVAC experience, advanced HVAC and refrigeration knowledge, MS Office proficiency, technical service experience, and strong relationship management skills.
HVAC, Salesforce.com CRM, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
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2mo
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Technical Operations Coordinator
Brisbane or Eden Prairie or Seal Beach or Doral or Los Angeles or Miami or Minneapolis or San Francisco
FieldFull Time
LOVB Pro
LOVB Pro: A mission-led sports performance, training and media enterprise focused on developing professional women's volleyball and empowering athletes.
Support match-day and practice technical/video/data operations, perform live data collection and analysis, manage scout and performance video, coordinate tech setup and logistics, and assist with equipment and travel support.
DataVolley, VolleyStation, Google Workspace, Teamworks
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1w
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Technical Support Specialist
Houston or Minneapolis
$26-$29/hr OnsiteFull Time
Elior North America
Elior North America: Contract foodservice management provider for diverse industry sectors.
5+ YOERequires 5+ years of hands-on IT desktop support, Windows troubleshooting, Active Directory, Microsoft O365, imaging tools, networking basics, problem-solving, customer service, and communication skills.
Windows, Active Directory, Microsoft O365, Bomgar, Remote Trust, Helpdesk, Service Desk
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2w
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Legal Support Assistant
Minneapolis, Minnesota, United States
$48k-$55k/yr OnsiteFull Time
Ballard Spahr
Ballard Spahr: National U.S. law firm providing litigation, transactional, and regulatory legal services to businesses, governments, and nonprofits.
High school diploma or equivalent, strong technical, communication, interpersonal, organizational, and multitasking skills; Microsoft Office and document management experience required. Legal or professional services experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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2mo
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Software Technical Specialist - MGC
Saint Paul, Minnesota, United States
$60k-$70k/yr OnsiteFull Time
MGC Diagnostics
MGC Diagnostics: Private medical technology developing non-invasive cardiorespiratory diagnostic systems for healthcare providers.
2+ YOEBachelor's in CS or similar, 2 years technical support experience, advanced debugging and root cause analysis, customer support, cybersecurity risk management, experience with BreezeSuite/Ascent/AscentConnect, Microsoft SQL/SSMS, and Visual Studio.
BreezeSuite, Ascent, AscentConnect, Microsoft SQL, Microsoft SQL Studio (SSMS), Visual Studio
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