3mo
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Manager, Technical Support
Raleigh, North Carolina, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical or customer support; 2+ years in people leadership; proven experience owning escalations in SLA-driven environments; SaaS/enterprise software expertise; proficient with Salesforce Service Cloud or Jira.
Salesforce Service Cloud, Jira
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
3d
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Technical Delivery Manager (State & Local Government)
Raleigh, North Carolina, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE1+ Mgmt5+ years agile delivery experience, proven State & Local Government contract support, financial management of books of business, team leadership, BS/BA in related field, strong communication and stakeholder management.
Appian
1mo
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Customer Support Manager
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
Intercom, AI-powered tools
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
2mo
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Data Center Power and Cooling Support Manager
Morrisville, North Carolina, United States
$150k-$195k/yr HybridFull Time
5+ YOE5+ years in IT/HPC support; experience leading technical support teams; global cross-region infrastructure experience.
HPC infrastructure tools, ITIL, NVIDIA GPUs, AMD CPUs, Intel CPUs, Liquid cooling systems, IT service management tools
2w
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Technical Site Operations Manager - Raleigh, NC
Raleigh or Charlotte
$79k-$106k/yr HybridFull Time
4+ YOE4–6 years relevant experience (or bachelor's degree), experience supporting enterprise print environments, strong Microsoft Office skills (Excel, Word, PowerPoint), Microsoft Project beneficial, customer-facing service delivery and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project
4w
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Provider Support Assistant - Pediatrics Critical Care (Durham, NC, US, 27710)
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma and 1+ year clerical/office experience required; strong organizational, scheduling, and technical skills to support physicians and manage administrative tasks across multiple systems.
Qgenda, Buy at Duke, P-Card
1w
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Yearbook Support Specialist
Durham, North Carolina, United States
$16/hr OnsiteFull Time
Provide customer and technical support for yearbook clients and field reps, manage projects/accounts, troubleshoot web platforms, communicate production updates, and meet production deadlines.
Microsoft Teams
3w
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Technical Services Engineer
Morrisville or Durham
$99k-$183k/yr OnsiteFull Time
5+ YOEBachelor's in engineering, 5+ years in pharmaceutical engineering/maintenance, equipment reliability and calibration experience, root-cause RCA, engineering change management, project support, and strong English communication.
3w
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Raleigh, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, and delivery; ability to lift 55+ lbs and reliable transportation required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Burlington, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting office setup, basic facilities maintenance, PC hardware installation and troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
7h
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Resolution Manager
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
€70k-€104k/yr HybridFull Time
3+ YOE3+ years escalation/technical support experience in enterprise support, strong communication, conflict resolution, organization, conference facilitation, and bachelor-level technical background.
Slack, VMware, Citrix, Microsoft
2w
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Associate Manager, Field Services (Southeast)
Fort Lauderdale or Birmingham or Mobile or Dothan or Montgomery or Huntsville or Tuscaloosa or Gainesville or Ocala or Orlando or Pensacola or Panama City or Tampa or Alpharetta or Atlanta or Augusta or Johns Creek or Charlotte or Raleigh
$81k-$154k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in STEM, 5+ years field service/technical support experience, 1+ year leadership experience, valid driver’s license, ability to travel up to 75%, strong communication and multitasking skills.
3d
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Senior Specialist, Process Support Lab
Durham, North Carolina, United States
$117k-$184k/yr OnsiteFull Time
5+ YOEDegree in science/engineering plus 3–5+ years vaccine/biologics cGMP experience, people management, analytical assay and data analysis skills, JMP/Minitab experience, technical writing in cGMP, and mentorship ability.
SoloVPE, Lighthouse, Cedex Bio, ViCell, UPLC, plate readers, JMP, Minitab, Microsoft Power BI
1mo
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Mgr-EDI Development and Support (Full-time Remote, NC Based)
Morrisville, North Carolina, United States
$105k-$135k/yr RemoteFull Time
7+ YOEVocational/technical training in EDI or computer science, 7+ years EDI/Business Analyst experience, strong EDI standards knowledge (ANSI X12, EDIFACT), AS2/FTP/SFTP, EDI mapping, SQL, leadership and project management; healthcare data preferred.
ANSI X12, EDIFACT, AS2, FTP, SFTP, SQL
4w
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AI Knowledge Manager
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years in technical writing/knowledge management in B2B SaaS; experience writing troubleshooting/support content; familiarity with AI-powered support tooling and support operations; proficiency with Intercom/Confluence; strong analytical and writing skills.
Intercom, Confluence, Fin AI, Copilot, DITA, SQL, SIP, LLM
2w
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Maintenance Manager - Day Shift
Holly Springs, North Carolina, United States
$109k-$147k/yr OnsiteFull Time
2+ YOEProvide technical and administrative leadership for GMP maintenance: planning/scheduling, troubleshooting, reliability, staff development, budget management, and support for regulatory inspections.
2d
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Service Manager
Raleigh, North Carolina, United States
OnsiteFull Time
5+ YOEOversee product support operations, manage service technicians, schedule workloads, handle repairs/warranty/parts, operate tools and inspect quality; Associates/Technical degree plus 5 years experience or equivalent; must be authorized to work in the US.
forklifts, overhead cranes, micrometers, calipers, torque wrenches, hydraulic schematics, electrical schematics, electric hand tools, air powered hand tools
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