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216 technical support manager jobs at 152 companies in Pittsburg, CA

2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
Omni
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
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2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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2d
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Technical Support Specialist
San Francisco, California, United States
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2–3 years supporting technical products, degree or technical bootcamp or equivalent experience, proficiency with case management tools, HTML/CSS/APIs/SQL, strong written and verbal English, troubleshooting and communication skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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3w
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
Pacific School of Religion
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
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1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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2w
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
Reddit
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
Arch Systems
Arch Systems: Providing AI-driven data analytics for manufacturing factory intelligence.
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
Array Labs
Array Labs: Builds radar satellites to create real-time 3D Earth maps.
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
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2w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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Technical Support Engineer
Zhubei City or Santa Clara or Canada or China or France or Germany or Italy or Japan or Korea or Taiwan
NT$7500k-NT$9500k/yr OnsiteFull Time
PDF Solutions
PDF SolutionsNASDAQ: PDFS: Data analytics and engineering solutions for semiconductor manufacturing.
Scripting (Bash/PowerShell/Python), basic SQL, LDAP, Linux (Ubuntu/RHEL/CentOS) and Windows Server/Desktop experience, VM management, debugging multithreaded apps; Spotfire/BI, AWS, Salesforce preferred; Bachelor's in CS/CE/EE or equivalent.
Bash, PowerShell, Python, SQL, LDAP, Ubuntu, RHEL, CentOS, Windows Server, Windows Desktop, Java, HTML, Groovy, Spotfire, AWS, Salesforce
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1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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2w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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1mo
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Technical Program Manager (Hardware Deployment) - Contract
Sydney or San Francisco or British Columbia or Australia or United States or Canada
$67-$88/hr HybridContract
Pano AI
Pano AI: Detects wildfires using AI-powered cameras and satellite intelligence.
5+ YOE5+ years in technical program management or field operations; experience with hardware/software deployment, hands-on troubleshooting, stakeholder communication, program scheduling, and willingness to travel 40–60% and provide rotating on-call support.
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Technical Program Manager - Bilingual Mandarin Speaking
San Jose, California, United States
OnsiteFull Time
Sanhua
SanhuaShenzhen Stock Exchange: 002050: Manufacturer of HVAC and automotive thermal management components.
0+ YOEBachelor's-level engineering background, Mandarin required, 0-3 years automotive thermal management experience, knowledge of refrigerant/coolant systems, CAD and simulation (CFD/FEA), manufacturing processes, and customer-facing technical support.
CAD, CFD, FEA
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Technical Support Engineer 4
Fremont, California, United States
OnsiteFull Time
Mattson Technology
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
oscilloscope
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5d
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Sr Manager, Technical Operations - Clinical Trial Capabilities
Foster City, California, United States
$169k-$219k/yr HybridFull Time
Gilead Sciences
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
8+ YOEBachelor's+8 years or Master's+6 or PhD; experience leading technical/operational support for clinical systems, change control, configuration management, SharePoint Online and Vault Clinical; strong MS Office and communication skills.
Veeva Vault Clinical, SharePoint Online, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Staff Technical Account Manager
Mountain View, California, United States
HybridFull Time
ThoughtSpot
ThoughtSpot: AI-powered analytics platform for enterprise business intelligence.
5+ YOE5–8 years in TAM/SRE/technical support for enterprise SaaS; strong cloud (AWS/GCP/Azure), SQL, data warehousing, incident management, customer-facing communication and technical advisory skills.
AWS, GCP, Azure, Kubernetes, SQL, Snowflake, BigQuery, Redshift, Databricks, ThoughtSpot, Tableau, Looker, Power BI, Grafana, Prometheus, Datadog, PagerDuty, Splunk, Python, Bash, SAML, OAuth, REST API
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