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145 technical support manager jobs at 104 companies in Fairfield, CA

1mo
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Manager, Technical Support Engineering
Livingston or New York City or Sunnyvale or San Francisco or Bellevue or Dallas
$165k-$242k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Specialized cloud infrastructure provider for high-performance AI workloads.
4+ YOE4+ Mgmt4+ years managing technical support or field engineering teams, hands-on technical background, experience in SaaS/AI/ML, data-driven management, strong cross-functional communication, familiarity with cloud infrastructure and ML tooling.
Weights & Biases, AWS, GCP, Azure, Kubernetes, Python, PyTorch, TensorFlow, JAX
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1mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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2mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
Omni
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
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3mo
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Cloud Service Technical Support Manager
Pleasanton, California, United States
$85k-$95k/yr OnsiteFull Time
DeltaTrak
DeltaTrak: Global provider of cold chain management and cloud-based data services.
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
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1w
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
Pacific School of Religion
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
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2mo
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Enterprise Technical Support
San Francisco, California, United States
$160k-$180k/yr HybridFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
10+ YOE10+ years in technical support or technical account management; strong REST API knowledge; experience advising on AI tool adoption; troubleshooting Windows/macOS; effective cross‑functional communication; knowledge of SSO (OAuth, SAML, SCIM).
REST APIs, Windows, macOS, OAuth, SAML, SCIM
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5d
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
Reddit
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
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1mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
Arch Systems
Arch Systems: Providing AI-driven data analytics for manufacturing factory intelligence.
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
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1mo
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
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1mo
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
Array Labs
Array Labs: Builds radar satellites to create real-time 3D Earth maps.
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
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5d
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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1mo
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Sr. Staff Technical Program Manager
Palo Alto or San Francisco or San Jose or Seattle
$130k-$260k/yr HybridFull Time
GEICO
GEICO: Provides vehicle and property insurance services to consumers.
10+ YOE5+ Mgmt10+ years technical program management with 5+ years senior leadership; experience as Chief of Staff or executive-support; strong program management, communication, analytics, dashboarding, and budget skills; bachelor's in computer science or equivalent experience; PMP/PgMP a plus.
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2w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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6d
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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3w
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Senior Technical Account Manager, Google Cloud Consulting
Sunnyvale or San Francisco
$140k-$205k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOEBachelor's in CS/Engineering or equivalent experience; 8 years in customer-facing technical roles; experience with cloud operations, technical support, and escalation management; strong communication and problem-solving skills.
Google Cloud Platform, Google Cloud
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1mo
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Technical Support Engineer - Tier 3
Sydney or Melbourne or San Francisco or London or United States
HybridFull Time
Deputy
Deputy: Workforce management software for scheduling and managing hourly employees.
5+ YOE5+ years supporting SaaS platforms; strong troubleshooting across APIs, integrations and web technologies; experience with REST APIs, JSON, JavaScript, log analysis and browser developer tools; excellent communication and escalation management.
REST APIs, JSON, JavaScript, Browser Developer Tools
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1mo
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Technical Support Engineer 4
Fremont, California, United States
OnsiteFull Time
Mattson Technology
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
oscilloscope
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2mo
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Customer Support Engineer Manager
San Francisco, California, United States
HybridFull Time
Vapi
Vapi: Build and deploy AI-powered voice agents via flexible APIs.
5+ YOE2+ Mgmt5+ years in high-intensity technical support or solutions roles; 2+ years of people management; fluent in REST APIs, webhooks, and event-driven systems; enterprise support experience; AI voice latency knowledge; code ability in Python/JavaScript; SIP/WebRTC/Twilio experience; autonomous, scalable mindset.
APIs, REST, Python, JavaScript, SIP, WebRTC, Twilio
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2mo
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Support Account Manager - Escalations & Account Support
Oakland, California, United States
$115k-$138k/yr HybridFull Time
Fivetran
Fivetran: Automates data movement into cloud data warehouses.
2+ YOE2-4 years in customer support operations, technical account coordination, or support program management; strong communication, organization, cross-functional collaboration; technical aptitude; flexible for after-hours/on-call work.
Zendesk, SupportLogic, Jira, Looker, Backstage, AI-enabled tools and automation
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3w
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Software Technical Account Manager (Traveling)
San Francisco or Scottsdale or United States
$98k-$156k/yr FieldFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
4+ YOE4+ years technical account management or similar experience supporting SaaS/cloud deployments, strong troubleshooting and cross-team collaboration skills, ability to obtain CJIS compliance, effective communicator with technical and non-technical stakeholders.
Power BI, SQL, CAD, RMS
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