148 technical support manager jobs at 101 companies in Plainfield, IL

20h
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Technical Support Specialist
New York City or San Francisco or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOERequires 2–3 years supporting technical products, technical education or equivalent experience, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
2w
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
2w
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Manager II, Technical Support Engineer
New York City or Chicago or United States
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding and saving ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solutions, or partner engineering, Ad Tech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow
3mo
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Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yr OnsiteFull Time
Armstrong World Industries
Armstrong World IndustriesNYSE: AWI: Designs and manufactures interior ceiling and wall systems.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
1w
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Technical Support Specialist Senior
Chicago, Illinois, United States
$65k-$93k/yr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
3+ YOERequires a two-year college course or equivalent education and experience, 3+ years in IT consulting, project management, training, technical support, or user service, plus advanced troubleshooting and leadership experience.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux Operating System, Mac OS X Operating System, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows Operating System, FERPA, FISMA, HIPAA, HITECH
1w
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
Automotive Keys Group
Automotive Keys Group: Remanufactures and distributes replacement automotive keys and keyless remotes.
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
2w
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
Brainlab
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
2w
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Supervisor, Technical Support
Columbia or Sandwich
OnsiteFull Time
Pure Fishing
Pure Fishing: Global manufacturer and distributor of fishing tackle and gear.
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
2w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
HSG Laser
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2w
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yr OnsiteFull Time
Lawson Products
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
3w
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
2w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
RedSail Technologies
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
1w
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
Invenergy
Invenergy: Develops, builds, and operates large-scale sustainable energy infrastructure projects.
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
2w
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Technical Solutions Manager
Chicago, Illinois, United States
$110k-$130k/yr HybridFull Time
Outform
Outform: Designs and manufactures interactive retail displays and brand experiences.
5+ YOE2+ MgmtBachelor's degree preferred or equivalent experience; 5+ years supporting deployed technology; 2+ years managing technical teams; hands-on hardware, software, network, AV, incident, and service-level experience.
Salesforce Service Cloud, Salesforce, ServiceNow, Zendesk, TCP/IP, Wi-Fi, HDMI, DisplayPort
1w
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Principal Technical Account Manager
New York or Chicago or Sunnyvale or San Francisco
$117k-$190k/yr HybridFull Time
LinkedInNASDAQ: MSFT: Professional social network for career development and job recruitment.
6+ YOERequires 6+ years in technical account management, solutions engineering, technical project management, or similar roles; 2+ years with enterprise integrations and customer support; SaaS/cloud and agentic solutions experience.
APIs, SSO, SaaS, AI
1w
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
Invenergy
Invenergy: Develops and operates utility-scale renewable and clean energy projects.
4+ YOERequires 4+ years of IT support experience, including 2+ years supporting executives or VIP users, strong Microsoft 365, Windows, macOS, and mobile device management expertise, and U.S. work authorization without sponsorship.
Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android, Intune
3w
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Technical Account Manager - Strategic Accounts
Toronto or Chicago or New York City or Ghent or Amersfoort or Paris
$80k-$100k/yr HybridFull Time
Deliverect
Deliverect: Connects online delivery channels to restaurant point-of-sale systems.
2+ YOE2+ years enterprise SaaS technical account/support experience; SQL, Python or JavaScript, API/webhook troubleshooting, strong communication and stakeholder management.
SQL, Python, JavaScript
1w
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Technical Account Manager, Google Cloud Consulting
New York or Chicago or Austin
$114k-$163k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, technical support, escalation management, or consulting.
Google Cloud
2mo
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Technical Support Specialist – Case Management
Aurora, Illinois, United States
$18/hr OnsiteFull Time
The GEO Group
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer