69 technical support manager jobs at 43 companies in Roxboro, NC
2mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
3w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
3w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
1w
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IT Technical Support Analyst
Raleigh, North Carolina, United States
$65k-$80k/yr HybridFull Time
3+ YOERequires 3–5 years of Windows desktop support, Microsoft 365, IT service management, endpoint deployment, device management, and user account administration experience; bachelor's degree preferred.
Microsoft 365, Windows, Halo ITSM, Microsoft Intune, Apple iPhones, CompTIA A+, Network+, ITIL Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, Microsoft Endpoint Administrator Associate
5d
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Technical Service Manager
Raleigh or Minnesota or Mississippi or Missouri or New Hampshire or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Connecticut or Delaware or Rhode Island or South Carolina or Tennessee or Florida or Georgia or Illinois or Vermont or Virginia or Iowa or Kansas or Louisiana or West Virginia or Wisconsin or Maine or Massachusetts or Michigan
$90k-$130k/yr RemoteFull Time
3+ YOE3+ MgmtHigh school diploma; 3+ years technical project management and mission-critical industry experience; 7+ years technical support preferred, including 3+ years leadership. U.S. work authorization and clearance eligibility required.
Project Management Professional (PMP), Lean Six Sigma, ITIL, ITSM, CAD, RMS, LMR, TETRA, P25, CRM, Enterprise Service Management (ESM), CJIS
6d
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Sr Manager, Worldwide Support
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
15+ YOE5+ MgmtBachelor of Science in computer information systems or equivalent experience; 15+ years' experience, including 5+ years managing people in technical support, 2+ years technical engineering, and project management experience.
3d
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Senior Manager, Support
Morrisville, North Carolina, United States
$120k-$150k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's degree in a technical discipline; 6–8 years of software product support experience; 3 years leading distributed teams; strategic partnership, process improvement, AI, and communication skills.
2w
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Technical Product Owner
Durham, North Carolina, United States
HybridFull Time
5+ YOERequires a bachelor's degree or equivalent experience, 5+ years as a Business Analyst supporting IT product or project teams, 3+ years with SDLC and Agile, and 3+ years using Jira or Azure DevOps.
Jira, Azure DevOps, Team Foundation Server (TFS), Scrum, Kanban, Software Development Life Cycle (SDLC), AI-DLC
3mo
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Data Center Power and Cooling Support Manager
Morrisville, North Carolina, United States
$150k-$195k/yr HybridFull Time
5+ YOE5+ years in IT/HPC support; experience leading technical support teams; global cross-region infrastructure experience.
HPC infrastructure tools, ITIL, NVIDIA GPUs, AMD CPUs, Intel CPUs, Liquid cooling systems, IT service management tools
2w
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Technical Lead
Danville, Virginia, United States
$60k-$80k/yr HybridFull Time
3+ YOERequires 3–7 years supporting enterprise IT infrastructure or MSP environments, with Microsoft 365, Windows Server, networking, cybersecurity, troubleshooting, communication, and customer service experience.
Microsoft 365, Windows Server, SIEM, EDR, MFA, Microsoft, CompTIA, Cisco, Cybersecurity Maturity Model Certification (CMMC)
2mo
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Provider Support Assistant - Pediatrics Critical Care (Durham, NC, US, 27710)
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma and 1+ year clerical/office experience required; strong organizational, scheduling, and technical skills to support physicians and manage administrative tasks across multiple systems.
Qgenda, Buy at Duke, P-Card
2w
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Premium Support Engineer
Raleigh or New York City
$116k-$145k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
Java, REST API, SSO, LDAP, Kubernetes, SQL, SSL, Claude, Gemini, ChatGPT, Copilot
3w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
3d
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Director of Customer Support
Cary, North Carolina, United States
$125k-$140k/yr HybridFull Time
8+ YOE5+ MgmtBachelor’s degree and 8–10 years in technical or customer support, including 5+ years in leadership. Requires global team management, hardware support, analytics, escalation management, and strong communication skills.
LEAN, Six Sigma
1w
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Product Manager - Active IQ
Morrisville or San Jose
OnsiteFull Time
9+ YOERequires 9–12 years relevant experience, including 8+ years in product management, technical support organization experience, workflow automation expertise, analytical skills, and Jira, Confluence, agile, and backlog management experience.
AutoSupport, Jira, Confluence
2w
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Senior Knowledge Program Manager
Santa Clara or Raleigh or Lehi
$107k-$230k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical or customer support and knowledge management, KCS v6 certification, enterprise KCS leadership, stakeholder management, negotiation, and executive presentation skills.
KCS, KCS v6, PMP
1w
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Deviation Investigation Support
Raleigh or United States
HybridFull Time, Contract
5+ YOERequires 5+ years of relevant experience, quality control laboratory experience, root cause investigation and CAPA creation expertise, technical writing, communication, and time management skills.
Veeva QMS, MODA, SmartLab, LabVantage
1mo
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Information Services Support and Operations Analyst
Cary, North Carolina, United States
OnsiteFull Time
1+ YOEManage and improve technology support operations and asset lifecycle; provide technical support, inventory management, documentation, and vendor coordination; Bachelor's in IT/CS preferred; 1+ year related experience preferred.
Microsoft 365
4w
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Support montage LEAP-1B chez GE F/H
Durham, North Carolina, United States
OnsiteContract
Provide technical assembly support for LEAP-1B modules, manage stock and work orders, document assembly issues, coordinate with GE and quality teams; strong client support, analysis, adaptability, and availability required.
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Raleigh, North Carolina, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, and delivery; ability to lift 55+ lbs and reliable transportation required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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