121 technical support manager jobs at 90 companies in Tracy, CA
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Manager, Technical Support Engineering
Livingston or New York City or Sunnyvale or San Francisco or Bellevue or Dallas
$165k-$242k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Specialized cloud infrastructure provider for high-performance AI workloads.
4+ YOE4+ Mgmt4+ years managing technical support or field engineering teams, hands-on technical background, experience in SaaS/AI/ML, data-driven management, strong cross-functional communication, familiarity with cloud infrastructure and ML tooling.
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yrHybridFull Time
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
DeltaTrak: Global provider of cold chain management and cloud-based data services.
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
Zhubei City or Santa Clara or Canada or China or France or Germany or Italy or Japan or Korea or Taiwan
NT$7500k-NT$9500k/yrOnsiteFull Time
PDF SolutionsNASDAQ: PDFS: Data analytics and engineering solutions for semiconductor manufacturing.
Scripting (Bash/PowerShell/Python), basic SQL, LDAP, Linux (Ubuntu/RHEL/CentOS) and Windows Server/Desktop experience, VM management, debugging multithreaded apps; Spotfire/BI, AWS, Salesforce preferred; Bachelor's in CS/CE/EE or equivalent.
Bash, PowerShell, Python, SQL, LDAP, Ubuntu, RHEL, CentOS, Windows Server, Windows Desktop, Java, HTML, Groovy, Spotfire, AWS, Salesforce
8+ YOEBachelor's in CS/Engineering or equivalent experience; 8 years in customer-facing technical roles; experience with cloud operations, technical support, and escalation management; strong communication and problem-solving skills.
KDInfotech: Provider of managed IT infrastructure and support services.
5+ YOE5+ years in project management; 2+ years technical end-user support; budgeting/procurement; process improvement; strong communication and client-facing skills.
Project Management, ITIL, SLA, MDM, Backup and recovery, Asset management, Procurement, End-user support
eCMMS: Provides electronics packaging and reverse logistics for major manufacturers.
2+ YOE2-5 years in server product development, NPI, cross-functional coordination; engineering foundation; able to support customer technical discussions; bilingual Chinese/English is a plus.
Server architecture, Thermal design, Power systems, NPI tooling, Project management software
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
6+ YOEBachelor's in a technical field (or equivalent experience), 3+ years project/program management experience supporting technical teams, 6+ years technical product development experience, strong PM skills, semiconductor/display familiarity, and proficiency with Smartsheet, Microsoft Teams, and SharePoint.
Smartsheet, Microsoft Teams, SharePoint, Teamcenter, SAP, AI
ThoughtSpot: AI-powered analytics platform for enterprise business intelligence.
5+ YOE5–8 years in TAM/SRE/technical support for enterprise SaaS; strong cloud (AWS/GCP/Azure), SQL, data warehousing, incident management, customer-facing communication and technical advisory skills.
Support Account Manager - Escalations & Account Support
Oakland, California, United States
$115k-$138k/yrHybridFull Time
Fivetran: Automates data movement into cloud data warehouses.
2+ YOE2-4 years in customer support operations, technical account coordination, or support program management; strong communication, organization, cross-functional collaboration; technical aptitude; flexible for after-hours/on-call work.
Zendesk, SupportLogic, Jira, Looker, Backstage, AI-enabled tools and automation
Mexico or San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
2+ YOE3+ Mgmt3+ years management in a technical environment, 2+ years as a technical engineer, BS in Computer Information Systems or equivalent, strong leadership, account/project management, scheduling, and advanced written/verbal communication (English).
Technical Program Manager - RF & Silicon Photonics
Santa Clara or San Francisco
$151k-$189k/yrHybridFull Time
STMicroelectronicsNew York Stock Exchange: STM: Designs and manufactures semiconductor integrated circuits for electronics applications.
6+ YOEBSEE or MSEE with 6+ years' RF or silicon photonics experience; expertise in silicon photonics, SiGe BiCMOS, CIS, or advanced packaging; program management of customer programs and support for PDK/IP and tape-outs.
BeOne MedicinesNasdaq: ONC: Develops and sells innovative medicines for treating cancer worldwide.
8+ YOEBachelors/Masters in science, engineering, or information management; 8+ years in biotech/pharma with deep field/commercial application experience; strong communication, analytical, and technical product support skills.
Protein Research: Manufactures custom dietary supplements and functional food products.
Provide administrative support to R&D and Quality, create and manage MMRs, specifications, label review, data entry, and support regulatory and supplier programs. Bachelor\u0002s degree or equivalent work experience and administrative experience required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP Software, Genesis R&D, Genesis Supplement, Trace Gains