99 technical support jobs at 73 companies in Rocky Mount, NC
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
Light & WonderNASDAQ: LNW: Develops gaming technology and content for casinos and online platforms.
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
QualysNASDAQ: QLYS: Provides cloud-based platform for cybersecurity and compliance management.
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
Grover GamingNASDAQ: LNW: Provides software and hardware solutions for charitable gaming markets.
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
ViewPoint Partners: Provides compliance and operational support to financial firms.
3+ YOE3-5 years of tech support experience with cybersecurity; Bachelor's degree or proven experience; strong problem-solving and communication skills; ability to work independently and in a team.
Windows, Windows Server, SQL, Virtualization, Microsoft 365, Firewall, VPN, Endpoint security, Backup solutions, Disaster recovery
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
Prolec GE Waukesha: Manufactures power transformers and provides substation equipment service solutions.
1+ YOETechnical knowledge of power delivery equipment, ability to perform failure analysis, strong communication and MS Office skills, ability to train and lead technicians. Bachelor\u0002s in electrical engineering or equivalent technical experience preferred.
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
Verily: Developing data-driven technologies for clinical research and precision health.
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
Animal and Plant Health Inspection Service: Protects and promotes U.S. agricultural health and animal welfare.
1+ YOEBachelor's in biological or library sciences or equivalent experience; GS-09 requires 1 year specialized experience supporting technical content curation, information product development, and governance tasks.
Smartwyre: Software platform for agricultural product pricing and rebate management
3+ YOECustomer-facing data support role requiring data troubleshooting, ETL knowledge, SQL and relational database experience, Excel and CSV/EDI handling, 2–4 years technical customer support experience, and ability to explain technical concepts.
PostgreSQL, Snowflake, Azure, Microsoft Teams, Microsoft Excel, CSV, EDI, SQL
ExtraHop: Provides network detection and response software for cybersecurity.
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Wilson or North America or Australia or Ireland or India
FieldPart Time, Seasonal
H&R Block: A tax preparation and financial services operating retail tax offices across multiple countries.
Provides hands-on operational, technical, and logistical support for seasonal office openings/closures; basic hardware setup and troubleshooting; ability to lift 55+ lbs; reliable transportation and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
FilterEasy: Subscription-based home air and water filter delivery service.
2+ YOE2+ years in Applications Support or related technical-operational role; experience with ERP/WMS/eCommerce; SQL querying; backlog management; strong cross-functional communication.
Terumo Blood and Cell TechnologiesTokyo Stock Exchange: 4543: Manufactures medical devices for blood and cell therapy processing.
1+ YOEOperate and maintain Rika automated production equipment, clear faults and jams, follow GMP and safety procedures, perform inspections, assist maintenance, and support process improvements.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, hardware installation/troubleshooting, inventory, and custodial tasks; ability to lift 55+ lbs, reliable transportation, basic technical knowledge, and Microsoft Office experience.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2+ YOESME for CMMS/Maximo, document control, change control, CAPEX and purchasing support, CMMS reporting and audits, SOP and archival maintenance for manufacturing/utility operations.