99 technical support jobs at 73 companies in Rocky Mount, NC

3w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
Light & Wonder
Light & WonderNASDAQ: LNW: Develops gaming technology and content for casinos and online platforms.
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Qualys
QualysNASDAQ: QLYS: Provides cloud-based platform for cybersecurity and compliance management.
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
3w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
Grover Gaming
Grover GamingNASDAQ: LNW: Provides software and hardware solutions for charitable gaming markets.
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
2mo
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Technical Systems Support
Raleigh, North Carolina, United States
OnsiteFull Time
ViewPoint Partners
ViewPoint Partners: Provides compliance and operational support to financial firms.
3+ YOE3-5 years of tech support experience with cybersecurity; Bachelor's degree or proven experience; strong problem-solving and communication skills; ability to work independently and in a team.
Windows, Windows Server, SQL, Virtualization, Microsoft 365, Firewall, VPN, Endpoint security, Backup solutions, Disaster recovery
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
James M. Pleasants Company
James M. Pleasants Company: Provides engineering and technical product support to help sales efforts.
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
1w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Core Managed
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
1w
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Quality & Technical Support Leader
Goldsboro, North Carolina, United States
OnsiteFull Time
Prolec GE Waukesha
Prolec GE Waukesha: Manufactures power transformers and provides substation equipment service solutions.
1+ YOETechnical knowledge of power delivery equipment, ability to perform failure analysis, strong communication and MS Office skills, ability to train and lead technicians. Bachelor\u0002s in electrical engineering or equivalent technical experience preferred.
Microsoft Office
1mo
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Technical Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
SoftPro
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
1mo
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Senior Technical Support Engineer - Care Delivery
Raleigh, North Carolina, United States
$118k-$177k/yr HybridFull Time
Verily
Verily: Developing data-driven technologies for clinical research and precision health.
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Python, R, SQL, Jira, GitHub, OneVerily, Verily Workbench, Onduo, Stargazer
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
First Horizon
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
5d
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Technical Information Specialist
Fort Collins or Raleigh
$64k-$89k/yr OnsiteFull Time
Animal and Plant Health Inspection Service
Animal and Plant Health Inspection Service: Protects and promotes U.S. agricultural health and animal welfare.
1+ YOEBachelor's in biological or library sciences or equivalent experience; GS-09 requires 1 year specialized experience supporting technical content curation, information product development, and governance tasks.
USA Hire
1d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Provides a distributed SQL database for real-time analytics.
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
4w
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Data Support Specialist
United States or Raleigh or Denver
RemoteFull Time
Smartwyre
Smartwyre: Software platform for agricultural product pricing and rebate management
3+ YOECustomer-facing data support role requiring data troubleshooting, ETL knowledge, SQL and relational database experience, Excel and CSV/EDI handling, 2–4 years technical customer support experience, and ability to explain technical concepts.
PostgreSQL, Snowflake, Azure, Microsoft Teams, Microsoft Excel, CSV, EDI, SQL
5d
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
ExtraHop
ExtraHop: Provides network detection and response software for cybersecurity.
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Wilson or North America or Australia or Ireland or India
FieldPart Time, Seasonal
H&R Block
H&R Block: A tax preparation and financial services operating retail tax offices across multiple countries.
Provides hands-on operational, technical, and logistical support for seasonal office openings/closures; basic hardware setup and troubleshooting; ability to lift 55+ lbs; reliable transportation and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Applications Support Analyst
Wilson, North Carolina, United States
OnsiteFull Time
FilterEasy
FilterEasy: Subscription-based home air and water filter delivery service.
2+ YOE2+ years in Applications Support or related technical-operational role; experience with ERP/WMS/eCommerce; SQL querying; backlog management; strong cross-functional communication.
AWS, NetSuite, Oracle Cloud WMS, BigCommerce, Jira, Monday.com, SQL
1w
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Technical Machine Operator
Littleton, North Carolina, United States
$25-$29/hr OnsiteFull Time
Terumo Blood and Cell Technologies
Terumo Blood and Cell TechnologiesTokyo Stock Exchange: 4543: Manufactures medical devices for blood and cell therapy processing.
1+ YOEOperate and maintain Rika automated production equipment, clear faults and jams, follow GMP and safety procedures, perform inspections, assist maintenance, and support process improvements.
HMI, PC
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Wilson, North Carolina, United States
FieldMultiple Commitments Available
H&R Block
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, hardware installation/troubleshooting, inventory, and custodial tasks; ability to lift 55+ lbs, reliable transportation, basic technical knowledge, and Microsoft Office experience.
Microsoft Outlook, Microsoft Teams, Microsoft Office
3w
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The Technical Document Specialist/Sr. Technical Document Specialist
Clayton, North Carolina, United States
OnsiteFull Time
Grifols
GrifolsMadrid Stock Exchange: GRF: Develops plasma-derived medicines and clinical diagnostic solutions.
2+ YOESME for CMMS/Maximo, document control, change control, CAPEX and purchasing support, CMMS reporting and audits, SOP and archival maintenance for manufacturing/utility operations.
Maximo, CMMS (Computer Maintenance Management System), SAP, Autodesk