2mo
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Software Support Specialist I
Boston, Massachusetts, United States
$45k-$60k/yr HybridFull Time
1+ YOEBachelor’s degree; 1-3 years SaaS customer-facing; experience with Netsuite/Intacct; familiarity with Quickbooks, Xero, Salesforce, Avalara, Zapier, Bill.com, Hubspot or Rest APIs; problem solving; diplomatic; reliable.
Netsuite, Intacct, Quickbooks, Xero, Salesforce, Avalara, Zapier, Bill.com, Hubspot, Rest APIs
3w
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Support Specialist
Bedford, New Hampshire, United States
RemoteFull Time
Provide remote help desk support for desktop/network hardware and software; log and diagnose issues; document procedures; knowledge of Windows, Microsoft Office, LAN/WAN; good communication and analytical skills.
Windows, Microsoft Office, LAN, WAN
1mo
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Desktop Support Specialist
Salem, New Hampshire, United States
OnsiteFull Time
1+ YOEProvide desktop support including helpdesk response, PC imaging/installation/patching, hardware/software troubleshooting, Windows 10/11 and VPN support, TCP/IP and Microsoft Office proficiency; Associates degree required.
Windows 10, Windows 11, VPN, TCP/IP, Microsoft Office
3w
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IT Support Specialist
Wilmington, Massachusetts, United States
$22-$26/hr OnsiteFull Time
Provide tier‑1 IT support for hardware, software, peripherals and Microsoft 365/Windows environments; strong verbal/written communication, customer service, ticketing experience; associate's or bachelor's in IT preferred.
Microsoft 365, Windows, ticketing system
2w
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
2w
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Customer Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
Entry-level customer support role; customer service experience preferred. Strong communication, attention to detail, ability to learn software, familiarity with spreadsheets, and comfort conducting 1:1 Zoom trainings.
Zoom
2w
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
3w
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Customer Support Specialist
Winchester, Massachusetts, United States
$18-$23/hr OnsiteFull Time
2+ YOE2+ years customer-facing experience required; strong written and verbal communication; phone and multi-channel customer support; POS or inventory software experience preferred; Microsoft Excel and Word proficiency; basic plant knowledge.
POS, Microsoft Excel, Microsoft Word
1mo
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Sr. Desktop Support Specialist
Raynham, Massachusetts, United States
$29-$32/hr OnsiteFull Time
3+ YOEProvide senior-level desktop and endpoint support; manage Active Directory; assist with banking software; support core banking systems; mentor junior staff; lead IT projects.
CompTIA A+, CompTIA Network+, CompTIA Security+, Ivanti, SentinelOne, Mimecast, DUO/MFA, Microsoft 365, Active Directory, VPN, DNS, DHCP, Python, Printers, A/V equipment
2w
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Technology Support Specialist
Boylston or Boylston or Berlin or Boylston
$21-$22/hr OnsitePart Time
0+ YOEProvides Level 1 tech support across district: configures and maintains computers, tablets, printers, projectors; troubleshoots hardware/software/network issues; lifts up to 50 lbs; own transportation between buildings; associate degree preferred.
SMART Notebook, Polyvision Eno, Avaya, Avigilon, HID, Telecor, Valcom, SimplexGrinnell, Shark UTM (Addition Networks), SonicWall, HP, Brocade, AeroHive, WDS, Ghost, VNC, Microsoft EES Platform, HiveManager Classic, HiveManager NG, Windows Server Backup, Backup Exec, Nutrikids (MySQL), Follett (Destiny), PowerSchool, iVisions (BudgetSense), Spiceworks (HelpDesk), Google Apps for Education, NWEA MAP, Pearson Access Next/MCAS 2.0, WIDA, Hyper V, VMWare ESXi, Mac ServerOS, iOS, Windows (7,8.1,10), ChromeOS
2d
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Recovery Support Specialist
Westminster, Massachusetts, United States
OnsitePart Time
High school diploma or equivalent; familiarity with substance use disorder treatment and 12-step modality; ability to perform and document vital signs, lift up to 50 lbs, valid driver's license, proficiency with standard technology; strong communication and organizational skills.
computers, phones, photocopiers, IPADS, scanning devices
3w
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1mo
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Home Equity Operations Support Specialist (Temporary Assignment)
Middleboro, Massachusetts, United States
$17-$20/hr OnsiteFull Time, Temporary
Experience in administrative or operations support, strong attention to detail, organizational and time-management skills, proficiency with document management and standard office software, and effective written/verbal communication.
MeridianLink, Encompass
2w
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13F Fire Support Specialist
Providence, Rhode Island, United States
$200-$250/wk FieldPart Time
Must enlist in the Army National Guard, be a high school junior or have HS diploma/GED, age 17–35, pass a physical and legal/moral standards, and meet citizenship requirements.
laser range finders, communications equipment, computers
3w
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Implementation Support Specialist - CONTRACT Role
New York or Boston
$70k-$85k/yr OnsiteFull Time, Contract
High school diploma or equivalent; experience presenting software to technical and non-technical audiences; project implementation skills, problem-solving, collaboration, communication, adaptability, and discretion.
WinTeam, LISA, Mercury
3w
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Implementation Support Specialist - CONTRACT Role
New York or Boston
$70k-$85k/yr FieldContract
High school diploma or equivalent; experience presenting software to technical and non-technical audiences; project management for technology implementations; strong problem-solving, communication, and analytical skills.
Allied Universal WinTeam, LISA, Mercury
3mo
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Rental Support Specialist & Cafe Supervisor
Lexington, Massachusetts, United States
$20-$25/hr OnsitePart Time
Part-time role requiring customer service, strong communication, ability to lift up to 50 lbs, basic computer knowledge, and reliable transportation.
Computers, HVAC systems, Security systems, Ticketing systems
1mo
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Help Desk Support
Beverly, Massachusetts, United States
OnsiteFull Time
Provide technical IT support; handle tickets; configure accounts; troubleshoot hardware/software; strong customer service.
Active Directory, Entra ID, Office 365, Exchange Online, Microsoft Intune, Windows 11, SMB, Printers
1w
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Software Engineering & Development (a/k/a Workday Integrations Specialist)
Quincy, Massachusetts, United States
$178k-$196k/yr HybridFull Time
5+ YOEBachelor's in Computer Science or related (or equivalent); 5+ years software development; 3+ years supporting HCM/payroll systems and Workday integrations; experience with Workday Studio, EIB, Connectors, XML/XSLT, SOAP/REST, Autosys JIL, Unix shell scripting, and NDM; strong communication skills.
Workday Studio, Workday Report Writer, Document Transformation, XLST, XML, Workday EIB, Workday Connectors, SOAP, REST, Autosys, JIL, Unix shell, NDM, Peoplesoft, Sailpoint, Workday
3mo
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Child Welfare Family Support Specialist
Providence, Rhode Island, United States
$22-$22/hr OnsiteFull Time
1+ YOEHigh school diploma; 1-3 years with children/families; bilingual a plus; driver’s license; knowledge of child development; comfortable with computers.
Database software, Computers
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