59 customer account manager jobs at 49 companies in Rhode Island

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Account Manager, Customer Success
United States or Mexico or Belize or India or Netherlands or Colorado or Connecticut or California or Maryland or Nevada or New York or Rhode Island or Washington
HybridFull Time
LeadVenture
LeadVenture: Private dealership-solutions provider delivering software, digital marketing, and e-commerce tools to dealers and OEMs.
2+ YOE2+ years customer service experience, CRM and Microsoft Office proficiency, strong communication, time management, and ability to manage and grow client accounts.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Apps
1mo
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Account Manager
West Warwick, Rhode Island, United States
$18-$19/hr FieldFull Time
Rent-A-Center
Rent-A-CenterNASDAQ: UPBD: Provides flexible lease-to-own furniture, appliances, and electronics.
Manage rental accounts, perform early-stage collections, complete deliveries and pickups, maintain showroom and vehicle standards; requires high school diploma, valid driver’s license, strong communication and customer service skills.
3w
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Junior Account Manager
Milwaukee or Maine or New Hampshire or Vermont or Massachusetts or New York or Connecticut or Rhode Island or New Jersey or Pennsylvania or Delaware or Maryland or Virginia or West Virginia or Ohio or Tennessee or North Carolina or South Carolina or Arizona or Florida or Georgia or Alabama or Wisconsin or Illinois or Michigan
$55k-$65k/yr RemoteFull Time
Capstone Mechanical
Capstone Mechanical: Texas commercial mechanical contractor providing HVAC, plumbing, refrigeration, automation, and engineering services to commercial and institutional customers.
2+ YOE2+ years customer service/administrative experience preferred; bachelor’s degree preferred; strong communication, organization, mentorship ability; proficiency with Google Suites and Fexa; ability to work remotely.
Fexa, Google Suites
5d
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Account Manager
United States or Alabama or Alaska or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$65k-$78k/yr RemoteFull Time
Patch My PC
Patch My PC: Private software providing endpoint management and third-party application patching for IT and security teams.
5+ YOE5+ years of customer-facing B2B software sales experience, complex relationship management, revenue and retention performance, commercial acumen, communication, negotiation, stakeholder management, and CRM proficiency.
Microsoft ConfigMgr, Microsoft Intune, Microsoft WSUS, Salesforce, CRM
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
IDC
IDC: Private U.S. market intelligence and advisory providing technology research, data, consulting, and events to technology decision-makers.
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
3d
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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2mo
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Customer Success Manager, Commercial Named
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$66k-$95k/yr HybridFull Time
BuildOps
BuildOps: Private B2B SaaS platform helping commercial contractors manage service, projects, finances, and sales.
BA/BS required; strong communication, product instincts, troubleshooting, and customer-facing skills; experience with account management/tech startups preferred; willing to work EST hours and travel to customer sites; familiarity with accounting ERPs preferred.
Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum, Monday.com, JIRA Service Desk, UserGuiding, OpenPhone, Zoom
3w
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Personal Lines Account Manager
Barrington or Middletown
OnsiteFull Time
The Hilb Group
The Hilb Group: U.S. insurance brokerage serving businesses and individuals with property-casualty, employee-benefits, retirement, and risk-management services.
3+ YOEHigh school diploma and 3+ years of customer service or sales experience in the property and casualty insurance industry. Requires communication, organization, decision-making, time management, PC, and insurance software skills.
AMS360
1mo
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Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
Clearview AI
Clearview AI: Private U.S. facial-recognition platform serving law-enforcement, government, military, and intelligence agencies.
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
3w
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Inside Account Manager
Ohio or Delaware or Wisconsin or Washington or Virginia or Texas or Tennessee or South Carolina or Pennsylvania or Oregon or Oklahoma or New York or Nevada or New Mexico or New Hampshire or North Dakota or North Carolina or Mississippi or Kansas or Missouri or Minnesota or Utah or Michigan or Maryland or Louisiana or Kentucky or Indiana or Idaho or Massachusetts or Georgia or Florida or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Illinois or Maine or South Dakota or Iowa or Nebraska or Rhode Island or West Virginia or New Jersey or Alaska or Wyoming or Montana or Hawaii
RemoteFull Time
Core & Main
Core & MainNYSE: CNM: Specialty distributor of water, wastewater, and fire protection products.
2+ YOERequires a related bachelor's degree or equivalent experience, with 2–5 years in a related field; preferred 5–7 years of sales experience, telesales, product knowledge, and customer relationship skills.
None
3w
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Account Manager - Industrial
Connecticut or Newtown or Providence
$75k/yr FieldFull Time
Shingle & Gibb Automation
Shingle & Gibb Automation: A leading distributor of high technology controls and industrial automation products.
3+ YOEHigh school diploma required; technical or engineering degree preferred. Requires 3 years of outside sales experience, automation industry experience preferred, strong communication, problem-solving, and customer focus.
Microsoft Outlook, Microsoft Word, Microsoft Excel, CRM
1mo
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Customer Success Manager - Commercial
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$70k-$80k/yr RemoteFull Time
Lob
Lob: Direct-mail automation platform for businesses, providing APIs, printing, routing, fulfillment, and delivery.
3+ YOE3-5 years enterprise SaaS experience in renewals/account management/customer success, managing high-volume book (100+), strong communication, data-driven, forecasting, negotiation, and programmatic automation skills.
Salesforce, ChurnZero
1mo
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Regional Account Manager, Medical Stop Loss (MSL) Distribution-2
Newark or Wisconsin or Oklahoma or California or Colorado or Arkansas or Arizona or Alaska or District of Columbia or Alabama or Connecticut or Florida or Georgia or Hawaii or Wyoming or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Vermont or Nebraska or New Jersey or Tennessee or Nevada or Ohio or New Mexico or Pennsylvania or Rhode Island or South Dakota or New York or Utah or South Carolina or West Virginia or Oregon or Virginia
$83k-$136k/yr RemoteFull Time
Prudential Financial
Prudential FinancialNYSE: PRU: Global leader in financial services, insurance, and investment management.
3+ YOE2–3+ years stop-loss or account management experience, strong customer service and RFP/pipeline skills, excellent communication, organization, and ability to manage multiple priorities; obtain Life and Health insurance license within 30 days.
1mo
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Senior Enterprise Account Manager
Seattle or Chicago or Hartford or Boston or Austin or Tampa or Philadelphia or Hoboken or Salt Lake City or Providence or Portland or Atlanta or Raleigh or Nashville or Newark or Columbus or Phoenix
RemoteFull Time
RxVantage
RxVantage: The modern way providers and life science companies connect.
5+ YOE5+ years client services/customer success or consulting experience in life sciences, healthcare, or SaaS; strong communication, analytical, and relationship-building skills; BS/BA or equivalent.
Salesforce
1mo
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CUSTOMER BUSINESS MANAGER
Connecticut or Delaware or Massachusetts or Maine or North Carolina or New Hampshire or New Jersey or Maryland or Pennsylvania or Rhode Island or Virginia
$115k-$120k/yr RemoteFull Time
The Hartz Mountain Corporation
The Hartz Mountain Corporation: Private U.S. pet-products manufacturer serving dogs, cats, birds, fish, and small animals.
2+ YOEBachelor's in business or 5+ years sales experience; 2+ years direct sales preferred; regional grocery account experience; data analysis and negotiation skills; Microsoft Office proficiency; willing to travel ~25%.
Microsoft Office
2mo
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Director, Account Management
Pennsylvania or Belmont or Colorado or California or Hawaii or Nevada or New York or Maryland or Washington or Connecticut or Rhode Island or United States
$181k-$284k/yr RemoteFull Time
RingCentral
RingCentralNYSE: RNG: Public cloud communications software provider serving businesses with phone, messaging, video, contact center, and AI tools.
8+ YOE2+ Mgmt8+ years in account management or customer success with 2+ years leadership; experience managing churn, CSAT, and SLAs; proficiency with Salesforce and Microsoft Excel; strong communication and analytical skills.
AIR, AVA, ACE, Salesforce, Microsoft Excel
1w
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Customer Service Representative
Rhode Island, United States
$24-$34/hr OnsiteFull Time
Saint-Gobain
Saint-GobainEuronext Paris: SGO: Global leader in light and sustainable construction.
Bachelor's degree preferred but not required; preferred backgrounds include communications, business, supply chain, customer success, or account management. Requires problem-solving, communication, data-driven judgment, and customer relationship skills.
6d
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Customer Relationship Specialist - East
United States or New York or New Jersey or Connecticut or Rhode Island or Massachusetts or Vermont or New Hampshire or Maine or Pennsylvania or Delaware or Maryland or Virginia or West Virginia or North Carolina or South Carolina or Georgia or Florida or District of Columbia
$55k-$65k/yr RemoteFull Time
Nutrafol
Nutrafol: Private hair-wellness making clinically tested, drug-free supplements for people with thinning hair.
2+ YOERequires 2+ years in customer service, call center, account management, or sales; customer relationship experience; strong communication; and familiarity with Salesforce, Shopify, ShipMonk, Microsoft Office, or Google Workspace.
Salesforce.com, Shopify, ShipMonk, Microsoft Office, Google Workspace, Seamless, Grubhub, Headspace
1mo
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
Dockwa
Dockwa: SaaS marina-management and reservation platform serving marinas and boaters.
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce

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