32 customer care manager jobs at 19 companies in Chicopee, MA
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yrOnsiteFull Time
TLD: Private manufacturer of aviation ground support equipment serving airlines, airports, ground handlers, cargo operators, and military organizations.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
Customer Care Manager - State Farm Agent Team Member
Cheshire, Connecticut, United States
$22-$24/hrOnsiteFull Time
Gromko Insurance Agency: Independent State Farm insurance agency serving Connecticut families and businesses with auto, home, life, and commercial insurance.
Oversee customer service operations; strong communication and organization; prior customer service or office experience preferred; must hold or obtain state insurance license; bilingual Spanish preferred.
Assumption University: Private Catholic nonprofit liberal arts university serving undergraduate and graduate students in Worcester, Massachusetts.
2+ YOEBachelor's degree or equivalent education and experience, 2–3 years of progressively responsible administrative or office management experience, strong organization, project management, communication, customer service, judgment, and confidentiality skills.
GT Independence: Financial management services for self-directed long-term care.
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
BrightPath Early LearningTSX Venture Exchange: BPE: Provider of early childhood education and childcare services.
Associate or Bachelor in Early Childhood or CDA/Head Teacher credential or 12 ECE credits; must meet state criteria; 2+ years licensed child care experience preferred; strong customer service and multitasking.
Patient Care Coordinator (Dental Reception w/experience) - FT
Worcester, Massachusetts, United States
$20-$25/hrOnsiteFull Time
Bedi Dental Group: Doctor-owned dental management group serving New England patients through comprehensive-care dental practices.
Dental office experience preferred; high school diploma or equivalent required, some college preferred; computer skills for word processing and records management; Eaglesoft or Dentrix knowledge is a plus.
Family Health Center of Worcester: Nonprofit federally qualified health center providing primary, dental, behavioral, and social care to Worcester-area residents.
2+ YOETwo to four years college or relevant work experience; minimum two years in patient services or similar medical field; proficient with electronic medical systems and data entry; strong customer service.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
1+ Mgmt1+ year supervisory experience preferred in pet retail, strong companion animal and aquatics knowledge, customer service and people development skills, and ability to lift and move up to 50 pounds.
Optum HealthNYSE: UNH: Patient-centered healthcare organization providing primary, specialty, surgical, behavioral and home care to communities nationwide.
1+ YOE1+ years medical and customer service experience, leadership competency, intermediate Microsoft Office skills, access to reliable transportation and valid US driver’s license, Epic experience preferred.
BAYADA Home Health Care: Providing compassionate nursing and home care services.
Bachelor's degree required; strong computer skills including EMR; experience in medical office or home care and supervisory experience preferred; excellent communication and interpersonal skills.
CVS PharmacyNYSE: CVS: U.S. retail pharmacy chain serving consumers with prescriptions, health products, everyday essentials, and walk-in clinics.
Requires a high school diploma or GED; a four-year degree is preferred. Requires retail management or CVS Supervisor experience, leadership, customer care, merchandising, inventory, and schedule flexibility.
Medicaid Done Right: Independent Medicaid application processing serving long-term care residents, families, and nursing facilities.
1+ YOE1 year Medicaid experience required (BOM experience in long-term care preferred); 1-2 years customer service or case management; high school diploma/GED; notary commission knowledge (employer will pay); strong communication, organization, and case management skills; daily travel required.
VCA Animal Hospitals: Network of veterinary hospitals providing medical care for pets.
Customer-facing experience with scheduling, phone etiquette, payment processing, record management, and basic animal care knowledge. Excellent communication and interpersonal skills.
Patient Access Representative Lead - Cancer Care Center/FT/40 hours
Bristol, Connecticut, United States
OnsiteFull Time
Bristol Health: Caring today for your tomorrow.
Clerical experience in healthcare preferred; strong customer service, medical terminology, typing and data entry skills; ability to lift up to 50 lbs and assist patients; high school graduate.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Must be enrolled in an accredited pharmacy school. Pharmacy-Based Immunization Delivery Certification is preferred. Requires pharmaceutical care knowledge, customer relationship skills, HIPAA and PHI compliance, and inventory management.
Patient Access Associate I - ED Admitting and Registration - 40hrs
Hartford, Connecticut, United States
OnsiteFull Time
Connecticut Children's: The only health system in Connecticut dedicated exclusively to children.
3+ YOEHigh school diploma/GED required; 3-5 years customer service experience; knowledge of ADT/EPIC, Microsoft Word and Excel, managed care and insurance verification; HIPAA; strong telephone, data entry, and high-volume environment skills.
One Patient at a Time: Family-owned Connecticut home care agency providing non-medical senior care, companionship, personal assistance, and memory care.
5+ YOECurrent CNA certification and 5+ years of experience required. Requires home care, healthcare, customer service, scheduling, communication, technology, a driver's license, and reliable insured transportation.