43 customer care manager jobs at 24 companies in Springfield, MA
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yrOnsiteFull Time
Alvest: Manufacturer and provider of airport ground support equipment globally.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
Customer Care Manager - State Farm Agent Team Member
Cheshire, Connecticut, United States
$22-$24/hrOnsiteFull Time
Derek Gromko Insurance Agency: Provides personal and commercial insurance and financial services.
Oversee customer service operations; strong communication and organization; prior customer service or office experience preferred; must hold or obtain state insurance license; bilingual Spanish preferred.
BAYADA Home Health Care: Provides professional home health care and nursing services.
Bachelor's degree preferred, prior medical office or home care and supervisory experience preferred; strong EMR and computer skills; excellent communication and fiscal management abilities.
GT Independence: Providing financial management services for self-directed home care programs.
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Valid driver's license, ability to perform oil, tire, and general vehicle maintenance, operate required powered equipment, work in all weather conditions, and maintain a positive customer-focused attitude.
Catholic Charities Archdiocese of Hartford: Providing human services and behavioral health support in Connecticut.
Customer service, bilingual English/Spanish, high school diploma or GED, basic math, office computer skills, ability to manage payments and assist clients.
BrightPath Kids: Provides early childhood education and childcare services for families.
Associate or Bachelor in Early Childhood or CDA/Head Teacher credential or 12 ECE credits; must meet state criteria; 2+ years licensed child care experience preferred; strong customer service and multitasking.
Patient Care Coordinator (Dental Reception w/experience) - FT
Worcester, Massachusetts, United States
$20-$25/hrOnsiteFull Time
Bedi Dental Group: Manages and operates a network of dental practices.
Dental office experience preferred; high school diploma or equivalent required, some college preferred; computer skills for word processing and records management; Eaglesoft or Dentrix knowledge is a plus.
Family Health Center of Worcester: Provides integrated medical, dental, and behavioral health services.
2+ YOETwo to four years college or relevant work experience; minimum two years in patient services or similar medical field; proficient with electronic medical systems and data entry; strong customer service.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
1+ Mgmt1+ year supervisory experience preferred in pet retail, strong companion animal and aquatics knowledge, customer service and people development skills, and ability to lift and move up to 50 pounds.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
1+ YOE1+ years medical and customer service experience, leadership competency, intermediate Microsoft Office skills, access to reliable transportation and valid US driver’s license, Epic experience preferred.
New Morning Market: Independent retailer of organic groceries and holistic wellness services.
Requires familiarity with vitamins, supplements, herbs, natural cosmetics, and body care products; supervision experience; public service experience; communication, multitasking, marketing, and follow-through skills.
Destination Pet: Operates a national network of pet resorts and veterinary clinics.
1+ MgmtRequires at least 1 year of management experience, strong customer service, communication, motivation, judgment, computer, multitasking, and time management skills; pet care experience preferred.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
High school diploma or GED required; bachelor's degree preferred or relevant experience accepted. Requires communication, customer care, merchandising, inventory management, and schedule flexibility.
Medicaid Done Right: Assists long-term care residents with Medicaid application and eligibility.
1+ YOE1 year Medicaid experience required (BOM experience in long-term care preferred); 1-2 years customer service or case management; high school diploma/GED; notary commission knowledge (employer will pay); strong communication, organization, and case management skills; daily travel required.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Customer-facing experience with scheduling, phone etiquette, payment processing, record management, and basic animal care knowledge. Excellent communication and interpersonal skills.
Complete Care Management: Provides skilled nursing and long-term rehabilitative healthcare services.
Active Connecticut RN license, prior long-term care and leadership experience, ability to pass background/drug screen and physical, strong clinical and customer-service skills.
Baystate Health: Provides comprehensive medical services and hospital care in Massachusetts.
2+ YOEAssociate degree and at least 2 years of customer service or call center experience in managed care, insurance, healthcare, or a related industry. Requires strong communication, problem-solving, organization, and computer skills.