48 customer care manager jobs at 37 companies in Fall River, MA
1mo
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Customer Care Representative
Brockton, Massachusetts, United States
$23-$25/hr OnsiteFull Time
2+ YOEHigh school diploma/GED,2+ years customer service/inside sales experience preferred; strong relationship management, listening, problem-solving; proficiency with Microsoft Office and CRM systems.
Microsoft Office, Microsoft Dynamic for CRM
4w
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Customer Care Consultant
Westborough, Massachusetts, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years customer service, 2+ years construction/maintenance experience preferred, strong communication, time management, and technical aptitude.
1mo
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
4d
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Client Services Manager, Home Care
Hyannis, Massachusetts, United States
$50k-$55k/yr OnsiteFull Time
Bachelor's degree strongly preferred; prior medical office or home care experience preferred. Requires strong computer, communication, interpersonal, organizational, and fiscal management skills.
Electronic Medical Record
2w
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Patient Care Coordinator
Southborough, Massachusetts, United States
$18-$32/hr OnsiteFull Time
1+ YOERequires 1+ year customer service experience, critical thinking, sound judgment, multitasking, deadline management, and strong communication, interpersonal, organizational, and customer service skills. Medical office experience preferred.
Electronic Medical Record (EMR), Epic
1mo
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Head of Customer Success
Boston, Massachusetts, United States
$200k-$240k/yr HybridFull Time
Senior Customer Success leader with enterprise healthcare experience, expertise in value-based care, analytics-driven decision making, and ability to build and lead teams; bachelor’s degree required; MBA preferred.
API, EHR
5d
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Patient Care Representative (Yarmouth)
Hyannis or Yarmouth
$21-$24/hr OnsitePart Time
1+ YOEHigh school-level English proficiency, strong telephone, communication, interpersonal, customer service, and time management skills; computer office application proficiency; one year clinical experience preferred.
Microsoft Office
1mo
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Patient Care Representative
Plymouth, Massachusetts, United States
OnsiteFull Time
Provide front-line patient communication and administrative support including scheduling, insurance verification, billing, data entry, and HIPAA-compliant records management.
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
2w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
2mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsiteTemporary
3+ YOEHigh school diploma, 3+ years healthcare experience, customer relations and sales/marketing experience, medical terminology knowledge, MS Office proficiency, call-center and managed care experience preferred.
Microsoft Word, Microsoft Excel, MS Office
3h
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Associate Director, Client Care
Hyannis, Massachusetts, United States
$91k-$124k/yr OnsiteFull Time
7+ YOE3+ MgmtRequires a bachelor's degree, 7+ years in retail banking, contact center, or financial services leadership, including 3+ years managing; call center, CRM, workforce management, and regulated-environment experience preferred.
Synapsys CRM, Jack Henry
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
1mo
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Animal Care Supervisor
Medford, Massachusetts, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience (preferably pet retail), high school diploma/GED preferred, strong companion animal and aquatics knowledge, ability to lift up to 50 lbs, excellent communication and leadership skills.
3h
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Associate Director, Client Care
Hyannis, Massachusetts, United States
$91k-$124k/yr OnsiteFull Time
7+ YOE3+ MgmtRequires 7+ years in retail banking, contact center operations, or financial services leadership, including 3+ years managing; bachelor's degree required, master's preferred; call center and multi-site operations experience preferred.
Synapsys CRM, Jack Henry
2mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsitePart Time
3+ YOEHigh school diploma required, 3+ years healthcare experience, call-center and managed care experience preferred, medical terminology and sales/marketing experience, proficiency with MS Office and office procedures.
Microsoft Word, Microsoft Excel, MS Office
4d
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Virtual Care Referral Coordinator (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Google Suite, Electronic Medical Records (EMR)
1d
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Operations Manager (Communications, Volunteer Management, Animal Care)
Tiverton, Rhode Island, United States
$40k/yr OnsiteFull Time
5+ YOERequires 5+ years of operations management, administration, volunteer management, customer service, strong communication and organization skills, database proficiency, and ability to handle animals and lift 30 pounds.
Microsoft Word, Microsoft Excel, Internet, GSuite, Discord, AirTable
2w
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HR Care Partner, Boston, MA (Hybrid)
Newton or Boston
$103k-$141k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience and 5 years of HR experience across employee relations, performance management, and management consultation. Requires analytical, adaptable, customer-focused problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Copilot
6d
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Assistant Manager
Norwich, Connecticut, United States
$20-$24/hr OnsiteFull Time
1+ MgmtRequires at least 1 year of management experience, strong customer service, communication, motivation, judgment, computer, multitasking, and time management skills; pet care experience preferred.
Microsoft Office Suite, database applications
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