42 customer care manager jobs at 23 companies in Kettering, OH
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Customer Care Manager
West Chester, Ohio, United States
OnsiteFull Time
Arbor Homes: Builds and sells affordable new construction residential homes.
2+ YOE2 years residential construction experience, customer service and conflict resolution, hands-on repair skills, basic computer skills, acceptable driving record, able to work 8AM-5PM M-F.
CBT Company: Distributes industrial automation, electrical, and mechanical manufacturing equipment.
High school diploma, strong customer communication, 3+ years administrative or sales support preferred, proficiency with Microsoft Word and Excel, ability to manage multiple priorities and proofread accurately.
GoKeyless: Nationwide provider of electronic access control and security hardware.
2+ YOERequires 2+ years of multichannel customer support or service-desk experience, strong communication and empathy, CRM/case-management proficiency, Intercom and RingCentral familiarity, and hands-on AI tool use.
NetSuite, Intercom, RingCentral, Claude, ChatGPT, Microsoft Copilot
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
10+ YOE10+ Mgmt10+ years progressive leadership in customer care or related service operations, experience with AI/automation/analytics-driven transformation, strong strategic, financial, and people leadership; bachelor\u0002s degree or equivalent experience preferred.
Customer Care Center - Associate Account Manager - Commercial Lines
Fairfield, Ohio, United States
$22-$24/hrOnsiteFull Time
Cincinnati FinancialNASDAQ: CINF: Provides property and casualty insurance through independent agents.
Provide account support for agency-managed policies; process transactions in EPIC, communicate with policyholders and agents, obtain P&C license within 3 months, high school diploma required; associate/bachelor preferred.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Valid driver’s license; perform oil, tire, and general vehicle maintenance; operate powered equipment; provide helpful customer service and ensure safety.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
High school diploma or GED, basic computer and math skills, strong administrative, communication, organizational, customer service, and task-management skills; retail, customer service, or healthcare experience is preferred.
Electronic Health Record (EHR), Patient Queue, Appointment Tool, Patient Kiosk, HIPAA
Patient Care Coordinator - Part Time- Beacon Ortho
Mason, Ohio, United States
OnsiteFull Time
Upstream Rehabilitation: Operates a national network of outpatient physical therapy clinics.
High school diploma or equivalent, strong communication and multitasking skills, front-office clinic experience, ability to manage scheduling, insurance verification, payments, and basic practice management tasks.
BrightPath Kids: Provides early childhood education and childcare services for families.
Required credential (Associate in ECE or CDA or Career Pathway Level 3 or Bachelor's), meet state child care criteria, strong customer service and organizational skills, ability to work regular hours; 1 year licensed childcare experience preferred.
Clinical Care Coordinator, Integrative Medicine, Full Time, First Shift
Cincinnati or Cincinnati or Cincinnati
HybridFull Time
UC Health: Provides specialized medical care, clinical research, and education.
2+ YOEHigh school diploma/GED required; 2 years experience (3-5 preferred). Strong customer service, multitasking, and interpersonal skills; ability to train others. Experience with EMR/EPIC and Microsoft Outlook; scheduling, registration, and data management.
Electronic Medical Record (EMR), EPIC, Microsoft Outlook
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
High school diploma or GED required; bachelor's degree preferred or relevant experience in lieu. Requires retail management or CVS supervisor experience, leadership, communication, customer care, merchandising, and inventory skills.
Love's Travel Stops & Country Stores: Operates a nationwide network of travel stops and convenience stores.
0.5+ YOESix months of customer service or sales experience preferred. Requires communication, sales, organization, teamwork, computer skills, background screening, and ability to lift up to 50 pounds.
JAN-PRO Development of Northern Illinois: Regional developer managing commercial cleaning franchise operations and support.
4+ YOEMinimum 4 years janitorial operations and customer service experience; strong communication, time management, MS Office proficiency; floor care technical skills a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Mindfully: Comprehensive outpatient mental health and psychiatric care services.
Requires professionalism, empathy, collaboration, strong communication, discretion, and the ability to support clients, manage sensitive interactions, document accurately, and coordinate with care teams.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Experienced, personable, and professional representative able to provide client service, schedule appointments, explain fees, process payments, manage records, and educate clients on non-medical pet care.
Adena Fayette Medical Center: Critical access hospital serving Fayette County residents through emergency, specialty, surgical, and women's health care.
Provides direct patient care, evaluates and treats patients, and applies clinical, customer service, time management, teamwork, and professional development skills.
DOCS Dermatology Group: Physician-led provider of medical, surgical, and cosmetic dermatology care.
High school diploma or equivalent, ability to learn center tasks, assist management and physicians, and deliver strong patient care and customer service. Medical terminology experience is a plus.
Banfield Pet Hospital: Provides preventive veterinary care and pet health services.
Managing client and pet flow through the hospital, coordinating care, ensuring clear communication with clients and associates, and supporting veterinary team productivity in a front-office, customer-facing role.
Carmel Manor: Faith-based nonprofit skilled nursing and personal care community serving older adults in Fort Thomas, Kentucky.
5+ YOE2+ MgmtCurrent Kentucky RN license, nursing school graduation, 5+ years of long-term care experience, 2+ years as a Director of Nursing, advanced MDS, management, infection control, and customer service skills.
Minimum Data Set, Electronic Medical Records (EMRs)