60 customer care manager jobs at 40 companies in Michigan
2w
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Customer Care Manager
Grand Rapids, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor’s degree, 10 years of customer care experience, 5 years of leadership experience, automotive experience, CRM proficiency, valid driver's license, passport, and willingness to travel up to 10%.
Electronic Data Interchange (EDI), SAP, Customer Relationship Management (CRM)
5d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
2d
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Director, Customer Care
Midvale or Michigan or Utah
OnsiteFull Time
7+ YOE3+ MgmtRequires 7+ years in customer care leadership, 3+ years managing a comparable contact center, transformation experience, AI support automation, Zendesk expertise, team-building, workforce planning, and travel readiness.
Decagon, Zendesk, Intercom Fin
3mo
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Customer Care Manager - State Farm Agent Team Member
Alma, Michigan, United States
OnsiteFull Time
Experience in customer service; strong communication; organized; able to manage multiple priorities; state insurance licenses required.
2w
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Associate, Customer Care
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Microsoft?
3mo
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Customer Care Representative
Trevose or Grand Rapids
OnsiteFull Time
2+ YOE4-year degree or comparable experience; 2 years customer service/sales/account management; strong communication and teamwork; proficient in MS Office and CRM/ERP.
MS Office, CRM, ERP
1w
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Customer Care Associate
Wixom, Michigan, United States
$16-$17/hr OnsiteFull Time
High school diploma required; associate degree preferred. Requires customer service, communication, multitasking, sound judgment, Microsoft Office proficiency, and ability to manage high call volumes.
Microsoft Office, Listen360
2d
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Customer Care & Order Entry Manager
Lowell, Michigan, United States
OnsiteFull Time
Bachelor's degree, 5+ years of customer service experience, strong communication, organization, problem-solving, multitasking, and adaptability; supervisory experience and office furniture knowledge preferred.
Microsoft Office Suite, ERP systems
1mo
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Customer Care Consultant
Novi, Michigan, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent; 3+ years customer service; 2+ years construction/maintenance experience; strong communication, time management, and technical aptitude.
2mo
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Customer Care Manager - State Farm Agent Team Member
Royal Oak, Michigan, United States
$50k-$65k/yr OnsiteFull Time
Requires Michigan Property & Casualty and Life & Health insurance licenses, strong interpersonal and communication skills, proficiency with computers/Windows applications, and ability to service and advise customers.
Microsoft Windows
1mo
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Animal and Customer Care Assistant Manager - Westland
Westland, Michigan, United States
OnsiteFull Time
1+ YOESupervisory and customer service skills, safe animal handling, ability to lift 50lbs, HS diploma plus 1-2 years experience with ≥12 months animal care, Microsoft Office proficiency, weekend availability.
Microsoft Office
2w
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Animal Care Supervisor
Livonia, Michigan, United States
OnsiteFull Time
1+ MgmtAt least 1 year of supervisory experience preferred, with companion animal, aquatics, animal care, customer service, communication, organizational, and people-development skills; able to lift up to 50 pounds.
CAPI, HAHC, CAPC, BOPUS
6d
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Commercial Servicing Customer Care Mgr (Great Lakes Campus)
Farmington Hills or Farmington Hills or United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent experience, 5+ years managing employees, 5+ years banking experience with commercial loan exposure, project organization, process development, communication, analytical, and transaction-flow skills.
Active Operations Management, ACE
5d
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Customer Service Representative
Flint or Michigan
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and one year of customer service experience with direct customer contact by phone, email, chat, or in person. Healthcare office or managed care experience preferred.
3mo
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Senior Clinical Customer Success Manager, iQueue for Inpatient Flow
Alaska or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Illinois or Indiana or Kansas or Louisiana or Massachusetts or Maryland or Maine or Michigan or Missouri or Montana or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Illinois or Santa Clara or Charlotte
$120k-$150k/yr RemoteFull Time
7+ YOERN with BSN, 7+ years clinical (inpatient preferred), experience with acute care workflows, analytics mindset, EHR (Epic/Cerner) experience, strong communication and change management skills; willingness to travel 25–50%.
EHR, Epic, Cerner, iQueue
5d
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Customer Service Representative
Flint, Michigan, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1 year of customer service experience involving direct telephone, email, chat, or face-to-face contact. Healthcare office, call center, and managed care experience preferred.
1mo
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Patient Care Representative
Livonia, Michigan, United States
$20-$26/hr OnsiteFull Time
Front-desk dental receptionist skills: appointment scheduling, insurance verification, payment collection, patient records management, strong customer service and clear phone communication.
6d
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Patient Care Coordinator
Center Line, Michigan, United States
$16-$19/hr OnsiteFull Time
High school diploma or equivalent; strong customer service and phone skills; computer and data-entry proficiency; ability to manage high call volume, multitask, and track orders.
2w
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Patient Care Coordinator
Flat Rock, Michigan, United States
OnsiteFull Time
High school diploma or equivalent; strong communication, multitasking, organization, time management, presentation skills, deadline management, and ability to work independently.
Raintree
2w
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Patient Care Coordinator
Flat Rock, Michigan, United States
OnsiteFull Time
High school diploma or equivalent; strong communication, multitasking, organization, time management, deadline management, and ability to work independently in a clinic office setting.
Raintree
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