30 customer care manager jobs at 27 companies in Petaluma, CA
5d
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Customer Care Specialist
Fairfield, California, United States
$19-$31/hr OnsiteFull Time
Requires medical supply or healthcare experience, medical terminology knowledge, strong customer service and organizational skills, computer proficiency, and ability to manage multiple tasks. Spanish bilingual skills preferred.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
3d
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Lead Care Manager
San Ramon, California, United States
$25-$28/hr FieldFull Time
1+ YOEHigh school diploma or GED, 1+ year in case management, member care, customer service, call center, or similar work, California driver's license and vehicle insurance required; MA certificate preferred.
2mo
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Care Manager 1, Bilingual - English & Spanish
San Francisco or United States
$24-$26/hr RemoteFull Time
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.
Google Suite, Slack, Zendesk
1mo
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Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yr HybridFull Time
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
1mo
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Animal Care Supervisor
San Francisco, California, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ year supervisory experience, knowledge of companion animal and aquatics care, strong communication and customer service, ability to lift up to 50 lbs and work flexible hours.
4d
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Care Coordinator, Enhanced Care Management
Concord, California, United States
$22/hr HybridPart Time
2+ YOERequires a high school diploma or GED, 2+ years of social work, case management, community engagement, customer service, or related experience, a driver's license, vehicle, insurance, and strong communication skills.
Electronic health records
1mo
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Manager, Hearing Care Assistant
San Francisco, California, United States
$120k/yr OnsiteFull Time
2+ YOE2+ years relevant experience, strong customer service, supervisory and analytical skills, ability to learn and train on systems, cross-team collaboration, and decision-making.
2w
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Patient Care Navigator
Oakland, California, United States
$26-$38/hr OnsiteFull Time
3+ YOERequires health plan member coordination, communication, clerical management, customer service, oral communication, basic PC and software knowledge, accuracy, dependability, and performance in a heavy workload environment.
PC
1mo
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Lead Patient Care Coordinator
Saint Helena, California, United States
$26-$34/hr OnsiteFull Time
Manage front-office operations, scheduling, registration, records, and clerical staff. Preferred associate degree and five years' relevant experience; customer service, data entry, and HIPAA/confidentiality duties expected.
3mo
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Chief of Staff, Care Transformation & Customer Enablement
San Francisco, California, United States
$175k-$233k/yr RemoteFull Time
5+ YOE5–8 years in operations/enablement roles in high-growth B2B, healthcare tech; strong writing; experience with CT operations, dashboards, OKRs.
Dashboard, Budget tracking, Planning model, CRM
1mo
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Care Coordinator Supervisor - Animal Clinic of Benicia
Benicia, California, United States
$18-$22/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year lead CSR experience in a veterinary setting, phone triage and scheduling experience, hiring/discipline experience, open availability, must be 18+.
Cornerstone
1mo
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Nurse Manager I, Care at Home
Novato, California, United States
$228k-$264k/yr OnsiteFull Time
3+ YOE2+ MgmtBSN required, active California RN and BLS at hire; 3+ years clinical or operations experience, 2+ years leadership, EMR/reporting experience, quality/process improvement and customer service experience.
1mo
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Industry Advisor - Customer Transformation
San Ramon, California, United States
$200k-$250k/yr OnsiteFull Time
12+ YOE12+ years experience in customer transformation, advising executives, partner/vendor management, machine learning in customer care, program life-cycle delivery, and data privacy compliance.
2d
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Experience Associate Manager
Emeryville, California, United States
$70k-$110k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED required; 12+ months of retail associate management or care coaching experience, strong customer service and retail sales skills, training ability, basic math, and required certifications.
Microsoft Excel
2w
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Office Staff
San Rafael, California, United States
$20-$21/hr OnsitePart Time
High school diploma, preferred home care experience, exceptional customer service, time management, communication, self-motivation, and willingness to learn.
4w
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Personal Assistant – Seniors at Home (Part-time)
San Francisco, California, United States
$35-$40/hr FieldPart Time
Requires strong organization, communication, empathy, household management, technology, confidentiality, customer service, dementia care experience, and a valid driver's license, vehicle, and insurance.
1w
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Participant Support Specialist
Denver or San Francisco or New York City or Scottsdale or San Jose
$24-$26/hr HybridFull Time
2+ YOERequires 2+ years in customer care, success, relationship management, or FinTech; strong communication, problem-solving, prioritization, CRM proficiency, and a BA/BS degree.
Notion, Jira, Salesforce, Slack, Zendesk
1mo
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Veterinary Receptionist - San Leandro, CA
San Leandro, California, United States
$20-$25/hr OnsiteFull Time, Part Time
1+ YOE1 year veterinary or customer service experience preferred; strong communication, organizational and time-management skills; ability to multitask in a busy environment.
5d
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Patient Access Rep / PBX Operator
Vallejo or Vallejo
$29-$36/hr OnsitePart Time
2+ YOEHigh school diploma or equivalent required; two years of relevant hospital, clinic, insurance, managed care, financial services, or customer service experience preferred. Computer proficiency and strong communication skills required.
patient registration systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites
2mo
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Client Service Representative for Days and Nights
Santa Rosa, California, United States
OnsiteFull Time
Perform customer service functions (greeting visitors, answering phones), schedule and confirm appointments, process payments, manage medical records, conduct outbound follow-ups, and educate clients on non-medical pet care.
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