65 customer care manager jobs at 43 companies in Sutton, MA
2w
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
ERP, SPQ, Microsoft Excel
3mo
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Customer Care Supervisor
Hudson, New Hampshire, United States
OnsiteFull Time
3+ YOE1+ Mgmt3-5 years in Customer Care with 1-3 years supervising; strong coaching, training, and performance management in a call center; experience improving First Contact Resolution while maintaining service levels; excellent communication and problem-solving; ability to work later shift; CRM and call center tech experience.
CRM, Contact Center Technology, Call Center Software
1mo
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Customer Care Representative
Brockton, Massachusetts, United States
$23-$25/hr OnsiteFull Time
2+ YOEHigh school diploma/GED,2+ years customer service/inside sales experience preferred; strong relationship management, listening, problem-solving; proficiency with Microsoft Office and CRM systems.
Microsoft Office, Microsoft Dynamic for CRM
3w
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Customer Care Consultant
Westborough, Massachusetts, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years customer service, 2+ years construction/maintenance experience preferred, strong communication, time management, and technical aptitude.
1mo
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
2w
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Patient Care Coordinator
Southborough, Massachusetts, United States
$18-$32/hr OnsiteFull Time
1+ YOERequires 1+ year customer service experience, critical thinking, sound judgment, multitasking, deadline management, and strong communication, interpersonal, organizational, and customer service skills. Medical office experience preferred.
Electronic Medical Record (EMR), Epic
1mo
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Head of Customer Success
Boston, Massachusetts, United States
$200k-$240k/yr HybridFull Time
Senior Customer Success leader with enterprise healthcare experience, expertise in value-based care, analytics-driven decision making, and ability to build and lead teams; bachelor’s degree required; MBA preferred.
API, EHR
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
2w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
2w
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Auto Care Center Service Manager
North Windham, Connecticut, United States
$22-$35/hr OnsiteFull Time
Valid driver's license, ability to perform oil, tire, and general vehicle maintenance, operate required powered equipment, work in all weather conditions, and maintain a positive customer-focused attitude.
1mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsiteTemporary
3+ YOEHigh school diploma, 3+ years healthcare experience, customer relations and sales/marketing experience, medical terminology knowledge, MS Office proficiency, call-center and managed care experience preferred.
Microsoft Word, Microsoft Excel, MS Office
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
1mo
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Animal Care Supervisor
Medford, Massachusetts, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience (preferably pet retail), high school diploma/GED preferred, strong companion animal and aquatics knowledge, ability to lift up to 50 lbs, excellent communication and leadership skills.
2mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsitePart Time
3+ YOEHigh school diploma required, 3+ years healthcare experience, call-center and managed care experience preferred, medical terminology and sales/marketing experience, proficiency with MS Office and office procedures.
Microsoft Word, Microsoft Excel, MS Office
2d
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Virtual Care Referral Coordinator (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Google Suite, Electronic Medical Records (EMR)
2w
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Child Care Lead Teacher
South Windsor, Connecticut, United States
OnsiteFull Time
Associate or Bachelor in Early Childhood or CDA/Head Teacher credential or 12 ECE credits; must meet state criteria; 2+ years licensed child care experience preferred; strong customer service and multitasking.
2w
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Patient Care Representative
Newton, Massachusetts, United States
$27-$29/hr OnsiteFull Time
Requires excellent customer service, clear telephone communication, computer comfort, multitasking, positive attitude, and ability to manage patient records, scheduling, insurance, payments, and privacy compliance.
1w
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Recruiting Manager, Home Care
Westfield or Livingston or Braintree or Plymouth or Hyannis
$60k-$70k/yr OnsiteFull Time
2+ YOERequires recruiting experience, sourcing skills, HR knowledge, strong communication, leadership, customer service, multitasking, and travel between offices; healthcare recruiting experience is strongly desired.
social media platforms
5d
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Patient Care Coordinator (Dental Reception w/experience) - FT
Worcester, Massachusetts, United States
$20-$25/hr OnsiteFull Time
Dental office experience preferred; high school diploma or equivalent required, some college preferred; computer skills for word processing and records management; Eaglesoft or Dentrix knowledge is a plus.
Eaglesoft, Dentrix
2mo
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Managed Care Assistant
Worcester, Massachusetts, United States
$20-$29/hr OnsiteFull Time
2+ YOETwo to four years college or relevant work experience; minimum two years in patient services or similar medical field; proficient with electronic medical systems and data entry; strong customer service.
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