43 customer care manager jobs at 23 companies in Ware, MA
3w
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
ERP, SPQ, Microsoft Excel
3mo
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Customer Care Supervisor
Hudson, New Hampshire, United States
OnsiteFull Time
3+ YOE1+ Mgmt3-5 years in Customer Care with 1-3 years supervising; strong coaching, training, and performance management in a call center; experience improving First Contact Resolution while maintaining service levels; excellent communication and problem-solving; ability to work later shift; CRM and call center tech experience.
CRM, Contact Center Technology, Call Center Software
3d
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Senior Director, Customer Care
Marlborough or Manchester
$220k-$270k/yr HybridFull Time
12+ YOE12+ MgmtBachelor’s degree or equivalent experience and 12+ years of progressive customer care or contact center leadership, including scaling teams in FDA-regulated healthcare, medical device, pharmaceutical, or biotechnology environments.
Customer Relationship Management (CRM), Salesforce, Conversational AI, Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
1mo
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Customer Care Consultant
Westborough, Massachusetts, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years customer service, 2+ years construction/maintenance experience preferred, strong communication, time management, and technical aptitude.
3w
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Patient Care Coordinator
Southborough, Massachusetts, United States
$18-$32/hr OnsiteFull Time
1+ YOERequires 1+ year customer service experience, critical thinking, sound judgment, multitasking, deadline management, and strong communication, interpersonal, organizational, and customer service skills. Medical office experience preferred.
Electronic Medical Record (EMR), Epic
2d
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Operations Manager & CARE Case Coordinator
Worcester, Massachusetts, United States
$55k-$65k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent education and experience, 2–3 years of progressively responsible administrative or office management experience, strong organization, project management, communication, customer service, judgment, and confidentiality skills.
Maxient, Medicat, StarRez
1mo
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Patient Care Coordinator III - 109
Newington, Connecticut, United States
$18-$22/hr OnsiteFull Time
Customer-facing front desk duties including scheduling, patient check-in/out, phone communication, mentoring; 3+ years experience preferred; strong customer service, time management, multitasking, computer proficiency.
2w
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Auto Care Center Service Manager
North Windham, Connecticut, United States
$22-$35/hr OnsiteFull Time
Valid driver's license, ability to perform oil, tire, and general vehicle maintenance, operate required powered equipment, work in all weather conditions, and maintain a positive customer-focused attitude.
3w
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Child Care Lead Teacher
South Windsor, Connecticut, United States
OnsiteFull Time
Associate or Bachelor in Early Childhood or CDA/Head Teacher credential or 12 ECE credits; must meet state criteria; 2+ years licensed child care experience preferred; strong customer service and multitasking.
1w
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Patient Care Coordinator (Dental Reception w/experience) - FT
Worcester, Massachusetts, United States
$20-$25/hr OnsiteFull Time
Dental office experience preferred; high school diploma or equivalent required, some college preferred; computer skills for word processing and records management; Eaglesoft or Dentrix knowledge is a plus.
Eaglesoft, Dentrix
2mo
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Managed Care Assistant
Worcester, Massachusetts, United States
$20-$29/hr OnsiteFull Time
2+ YOETwo to four years college or relevant work experience; minimum two years in patient services or similar medical field; proficient with electronic medical systems and data entry; strong customer service.
1w
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Animal Care Supervisor
Manchester, Connecticut, United States
OnsiteFull Time
1+ MgmtRequires 1+ year supervisory experience, companion animal and aquatics knowledge, strong communication and organizational skills, customer service focus, and ability to lift and move animals or supplies up to 50 pounds.
BOPUS, ship-from-store, curbside, endless aisle, CAPI, HAHC, CAPC
3w
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Client Services Manager
Brattleboro, Vermont, United States
$44k/yr OnsiteFull Time
Bachelor's degree required; strong computer skills including EMR; experience in medical office or home care and supervisory experience preferred; excellent communication and interpersonal skills.
Electronic Medical Records (EMR)
1w
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Store Manager in Training
Chicopee, Massachusetts, United States
$19-$26/hr OnsiteFull Time
High school diploma or GED required; bachelor's degree preferred or relevant experience in lieu. Requires retail management or CVS supervisory experience, leadership, communication, customer care, and flexible scheduling.
2mo
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Medicaid Patient Advocate/Territory Manager
Hartford, Connecticut, United States
FieldFull Time
1+ YOE1 year Medicaid experience required (BOM experience in long-term care preferred); 1-2 years customer service or case management; high school diploma/GED; notary commission knowledge (employer will pay); strong communication, organization, and case management skills; daily travel required.
1mo
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Medical Receptionist - Continuity Care Clinic
Woonsocket, Rhode Island, United States
OnsiteTemporary
0.5+ YOEHigh school diploma, excellent customer service and keyboarding skills; six months outpatient or high-volume phone/customer-service experience preferred; familiarity with electronic practice management systems and multi-line/ACD phones preferred.
Electronic practice management system, ACD phones, Multi-line phones
1mo
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Medical Receptionist - Continuity Care Clinic
Woonsocket, Rhode Island, United States
OnsiteTemporary
0.5+ YOEHigh school diploma/GED, ~6 months outpatient or customer-service experience preferred, keyboarding and multi-line phone skills, familiarity with practice management systems, medical terminology preferred.
2mo
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Client Service Representative (PART TIME)
West Hartford, Connecticut, United States
$18-$22/hr OnsitePart Time
Customer-facing experience with scheduling, phone etiquette, payment processing, record management, and basic animal care knowledge. Excellent communication and interpersonal skills.
4w
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Urgent Care Senior Veterinary Assistant
Greenville, Rhode Island, United States
OnsiteFull Time
Prior animal hospital and customer service experience preferred; ability to lift 40 lbs; animal handling, phlebotomy, catheter placement, lab analysis, drug calculation skills; flexible hours including evenings/weekends; may travel for training.
EMR, Digital X-Ray, IDEXX
3mo
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Client Service Coordinator - 004028
Holliston, Massachusetts, United States
$17-$22/hr OnsitePart Time
Provide front-desk client service, manage client/pet flow, process transactions, educate clients on wellness plans and preventive care, strong communication, multitasking, organizational and basic math skills.
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