87 customer engagement manager jobs at 53 companies in Joppatowne, MD
3mo
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Sales & Customer Engagement Manager - HARGROVE
Lanham, Maryland, United States
$93k-$121k/yr HybridFull Time
3+ YOEBachelor’s degree; 3+ years sales; hunter mindset; strong communication; CRM experience; travel; MS Office.
CRM, Compass, Microsoft Office
3mo
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Sales & Customer Engagement Manager - HARGROVE
Lanham, Maryland, United States
$93k-$121k/yr OnsiteFull Time
3+ YOEBachelor’s degree; 3+ years sales experience; hunter mindset; strong communication and presentation skills; travel willingness.
CRM, Microsoft Office
1mo
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1w
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Product Management - Customer Engagement, Assistant Vice President (Hybrid)
Wilmington or Jacksonville
$96k-$145k/yr HybridFull Time
5+ YOERequires 5–8 years of relevant experience, strong analytical, communication, organizational, relationship-building, and customer-focused skills, plus a bachelor's degree or equivalent experience.
1mo
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Director, Events & Engagement
North Bethesda, Maryland, United States
$90k-$95k/yr HybridFull Time
7+ YOE7+ years leading complex events or engagement initiatives, proven event strategy and execution, strong leadership, project management, communication, and stakeholder collaboration; nonprofit/fundraising experience preferred; familiarity with Jewish customs preferred.
3w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
1mo
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Senior Director, Customer Engagement Information Technology Partner
Alpharetta or Atlanta or Baltimore or Maple Lawn
OnsiteFull Time
10+ YOE10+ years IT leadership with deep Salesforce and CPQ expertise, experience leading product-based agile delivery, managing managers, executive communication, and partnering with business leaders; Bachelor’s/Master’s preferred.
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, CPQ, ERP
4d
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Temporary Talent Engagement Representative
Hanover, Maryland, United States
$20/hr OnsiteFull Time, Temporary
Requires strong verbal communication, professional on-camera presence, organization, attention to detail, reliability, time management, technology comfort, and consistent script adherence. High-volume interview experience preferred.
2w
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Program Manager - Digital Talent Engagement
Hanover, Maryland, United States
$80k-$119k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent business experience; 5–10 years using CRM platforms and customer data for targeted engagement; B2C nurturing, lifecycle marketing, project management, analytics, and cross-functional collaboration experience.
CRM, SMS, chatbots, Marketing Cloud, Salesforce, Tableau, Adobe Analytics
2w
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Service & Engagement Team Leader
Pikesville, Maryland, United States
$24-$26/hr OnsitePart Time
High school diploma or equivalent; age 18+; retail experience preferred; ability to lead teams, communicate, use scanners and technology, handle cash, lift 44 pounds, climb ladders, and work flexible shifts.
handheld scanners
2w
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Service & Engagement Team Leader
Pikesville, Maryland, United States
$24-$40/hr OnsiteFull Time
High school diploma or equivalent; age 18+. Retail experience preferred but not required. Must lead and coach teams, communicate effectively, use scanners and technology, handle cash, lift up to 44 pounds, and work variable shifts.
handheld scanners
1w
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Product Management - Customer Engagement, Assistant Vice President (Hybrid)
Wilmington or Jacksonville
$96k-$145k/yr HybridFull Time
5+ YOEBachelor's degree and 5–8 years of relevant experience required, with strong marketing analytics, communication, project management, prioritization, relationship-building, and customer focus.
1w
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Product Management - Customer Engagement, Assistant Vice President (Hybrid)
Wilmington or Jacksonville
$96k-$145k/yr HybridFull Time
5+ YOEBachelor’s degree and 5–8 years of relevant experience; strong analytical, communication, reporting, project management, prioritization, relationship-building, and customer-focused skills required.
2mo
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Enrollment & Family Engagement Specialist (Part-Time)
Gambrills, Maryland, United States
$18-$21/hr OnsitePart Time
Knowledge of Montessori education; experience in admissions, childcare, preschool, or Montessori teaching preferred; strong sales/enrollment and customer service experience; excellent verbal and written communication; strong organization and time-management; availability for occasional evenings and weekends.
3mo
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Manager Business Development 3 - Strategic Customer Engagement Account Support
Linthicum Heights or McLean
$168k-$263k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's +8 years (or Master's +6) defense-sector BD/capture experience, 3+ years leading large teams, deep DoD acquisition knowledge, active Secret clearance (SAP-eligible), U.S. citizenship, and executive-level communication skills.
3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1w
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Technology Project Manager – Public Safety Technology
Rockville, Maryland, United States
OnsiteFull Time
5+ YOERequires 5+ years of customer-facing technology project management, 3 technology projects involving requirements gathering, law enforcement project experience, and 3 meaningful RFP engagements including 1 as primary author.
Microsoft Word, Microsoft Excel
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years leading verification/credentialing/identity-management or similar regulated operations; experience managing large teams and customer-facing engagements with government stakeholders; US citizen eligible for Public Trust; strong communication and data-driven operational skills.
1mo
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Assistant Store Manager
Lancaster, Pennsylvania, United States
$15-$21/hr OnsiteFull Time
2+ YOEManage store operations to achieve sales and profitability goals; hire, train and schedule associates; oversee merchandising, POS transactions, and customer engagement; flexible evening/weekend availability.
POS
3d
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Assistant Store Manager
Columbia, Maryland, United States
$21-$27/hr OnsiteFull Time
1+ YOERequires at least 1 year of retail or related management experience, high school diploma or GED, leadership and customer engagement skills, communication proficiency, and computer skills.
Microsoft Outlook, Microsoft Excel, Web navigation, Key Performance Indicators (KPIs)
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