48 customer engagement manager jobs at 28 companies in Springfield, OH
4d
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Vice President, Customer Engagement
Versailles, Ohio, United States
HybridFull Time
Midmark: Designs and manufactures medical, dental and animal health equipment.
15+ YOEBachelor’s degree or equivalent experience; 15+ years of progressive leadership in customer experience, service, commercial operations, digital transformation, hospitality, or related functions. Master’s preferred.
CRM, self-service, automation, artificial intelligence
4d
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Engagement Coordinator
Columbus, Ohio, United States
$15-$15/hr OnsiteFull Time
High school diploma or equivalent preferred; flexible evening and weekend availability; retail or coordinator experience preferred; customer service, cash handling, training, communication, and lifting abilities required.
EAS
10h
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Customer Success Manager I
Etna or Columbus
$75k-$90k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3–5+ years of e-commerce experience, strong customer engagement, analytical, communication, organizational, and problem-solving skills.
Whiplash, EVT, CRM
1d
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Customer Success Manager I
Etna or Columbus or United States
$75k-$90k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3–5+ years of e-commerce fulfillment or retail experience, strong customer engagement, analytical, communication, organizational, and problem-solving skills.
Whiplash, EVT, CRM, BI
4w
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Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
2mo
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Senior Program Manager
Dayton, Ohio, United States
OnsiteFull Time
10+ YOEExperienced program manager with 10+ years supporting federal contracts (5+ years supporting USAF), bachelor's degree required, strong leadership, contract and risk management, workforce planning, and customer engagement skills; ability to work in Dayton, OH area.
2w
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Principal Product Manager - Strategic Accounts
Dublin or United States
HybridFull Time
8+ YOEBachelor's or equivalent,8+ years product/customer-facing experience,enterprise stakeholder engagement,ability to translate needs into strategy,healthcare and APIs familiarity preferred.
APIs
2d
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Econ Dev & Data Center Integration Manager
Gahanna, Ohio, United States
$137k-$178k/yr OnsiteFull Time
8+ YOEBachelor's degree and 8 years of relevant project management or related experience. Requires stakeholder coordination, customer engagement, budgeting, risk mitigation, communication, and project financial skills; PMP preferred.
1mo
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Tolling Industry Management Consulting Manager
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr FieldFull Time
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
4w
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Assistant Store Manager
Monroe, Ohio, United States
$21-$27/hr OnsiteFull Time
3+ YOE3+ years relevant retail management experience, strong customer engagement, leadership, clienteling and omni-channel sales capability.
1mo
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Store Manager
Dayton, Ohio, United States
$46k-$86k/yr OnsiteFull Time
Lead and develop store sales team, engage customers and sell mattresses using bedMATCH, manage store operations and inventory, lift up to 75 lbs, strong communication and leadership skills.
bedMATCH®
1w
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Early Engagement Marketing Strategy, Vice President
Plano or Columbus or Wilmington
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years in marketing, lifecycle or CRM marketing, customer onboarding, or related work. Requires strategic leadership, program management, storytelling, and advanced PowerPoint skills.
Salesforce Marketing Cloud, PowerPoint
1mo
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Retail Branch Manager
Miamisburg, Ohio, United States
OnsiteFull Time
5+ YOE1+ MgmtDrive branch sales and revenue, recruit/train and lead branch staff, manage customer relationships and community engagement; 5 years sales/customer service experience (or Bachelor's + 3 years), 1 year leading a sales team, high school diploma required.
2mo
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Assistant Store Manager - Cincinnati Premium Outlets
Monroe, Ohio, United States
$15-$20/hr OnsiteFull Time
Manage store operations and teams to drive sales; flexible availability including evenings and weekends; ability to lift up to 50 lbs.; retail leadership and customer engagement skills.
POS
3w
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Account Manager – Targeted Accounts (Columbus & Grand Rapids)
Columbus or Toledo or Grand Rapids or Michigan or Ohio or United States
$170k-$215k/yr FieldFull Time
8+ YOEBA/BS preferred; 8+ years pharmaceutical sales/sales management experience with significant oncology experience preferred; strong customer engagement, CRM use, reimbursement knowledge, and willingness to travel extensively (50-75%).
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM
10h
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Assistant Field Marketing Manager
Dayton, Ohio, United States
FieldFull Time
2+ YOERequires 2+ years in sales, customer service, or lead generation; leadership or field marketing preferred. Strong communication, organization, customer engagement, local travel, and flexible evening/weekend availability required.
3w
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Retail Assistant Store Manager - Fabletics (Polaris Fashion Place - Columbus, OH)
Columbus, Ohio, United States
OnsiteFull Time
1+ YOEMinimum 1 year retail management experience, ability to lead teams, customer engagement, familiarity with inventory and POS systems, flexible schedule including evenings/weekends/holidays, must be 18+.
POS, Microsoft Teams, Zoom
2mo
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Shift Supervisor - PT
Monroe, Ohio, United States
$17/hr OnsitePart Time
Supervise store staff, drive sales and customer engagement, manage openings/closings, perform physical merchandising and inventory tasks, and operate POS and inventory scanner.
POS System, Inventory Scanner
1mo
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Shift Lead
Dayton, Ohio, United States
$10-$14/hr OnsiteFull Time
Customer-facing leadership role responsible for supervising shifts, engaging customers, ensuring safe operations, promoting memberships, performing opening/closing, and maintaining quality standards.
2w
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Host
Columbus, Ohio, United States
$6/hr OnsitePart Time
Providing friendly, prompt guest service, greeting and engaging guests, managing wait and seating, and handing off guests to service staff.
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