156 customer engagement manager jobs at 103 companies in Timonium, MD
2d
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Customer Engagement Specialist
Arlington, Virginia, United States
$50k/yr OnsiteFull Time
1+ YOERequires 1–2 years of professional experience in customer success, sales, business development, account management, or marketing; excellent communication and client service skills. Bachelor's degree preferred.
3mo
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Engagement Manager, Public Sector
Washington, District of Columbia, United States
$166k-$249k/yr OnsiteFull Time
3+ YOE3+ years in stakeholder management or customer-facing roles; active TS/SCI clearance; base salary 166k-249k; willing to travel 25% and onsite in DMV area.
3mo
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Sales & Customer Engagement Manager - HARGROVE
Lanham, Maryland, United States
$93k-$121k/yr HybridFull Time
3+ YOEBachelor’s degree; 3+ years sales; hunter mindset; strong communication; CRM experience; travel; MS Office.
CRM, Compass, Microsoft Office
3mo
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Sales & Customer Engagement Manager - HARGROVE
Lanham, Maryland, United States
$93k-$121k/yr OnsiteFull Time
3+ YOEBachelor’s degree; 3+ years sales experience; hunter mindset; strong communication and presentation skills; travel willingness.
CRM, Microsoft Office
1w
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Engagement Manager, WWPS ProServe
Denver or Arlington or Herndon
$131k-$178k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years leading IT project delivery for external customers, 1+ year as Scrum Master or Product Owner, cloud knowledge, and active TS/SCI US government security clearance.
AWS, IaaS, PaaS, SaaS, Scrum Master, Product Owner
1d
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Director of Customer Engagement - Clearance Required
Arlington, Virginia, United States
$175k-$250k/yr HybridFull Time
Bachelor's degree, significant DoD/DoW customer engagement or leadership experience, federal acquisition expertise, executive communication skills, and active Secret clearance required.
SBIR, STTR, OTAs, Commercial Solutions Openings (CSOs), FAR, GWACs, IDIQs, BPAs, CRM
4w
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Partner Engagement Manager, HQDA
Washington, District of Columbia, United States
$150k-$180k/yr OnsiteFull Time
Top Secret clearance with SCI eligibility, experience leading operational planning at multi-star headquarters, advanced military education, customer engagement and expansion experience, technical aptitude, strong communication.
4w
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Director, Events & Engagement
North Bethesda, Maryland, United States
$90k-$95k/yr HybridFull Time
7+ YOE7+ years leading complex events or engagement initiatives, proven event strategy and execution, strong leadership, project management, communication, and stakeholder collaboration; nonprofit/fundraising experience preferred; familiarity with Jewish customs preferred.
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Experience in payments consulting; leads projects and teams; strong communication and client relationship skills; US work authorization required.
3w
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BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yr OnsiteFull Time
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Unrestricted US work authorization; hybrid work; 190k-240k base; US-based office locations.
2mo
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Customer Success Manager
Bethesda, Maryland, United States
$57k-$63k/yr HybridFull Time
2+ YOEManage onboarding, engagement, and renewal for institutional subscribers; collaborate cross-functionally; analyze metrics to improve retention and growth.
Salesforce, CRM, Marketing Analytics, Microsoft Office
1w
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Senior Customer Success Manager
Tysons Corner or McLean or India
HybridFull Time
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
SIMS, Dynamics 365, Power Platform
1mo
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Engagement Coordinator
Frederick, Maryland, United States
$17-$17/hr OnsiteFull Time
Promote customer satisfaction, train and mentor associates, manage frontline register operations, handle cash controls, and uphold merchandising and loss-prevention policies; high school preferred; able to lift merchandise and work flexible schedule.
2d
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Member Engagement Associate
Arlington, Virginia, United States
$66k-$70k/yr HybridFull Time
3+ YOEBachelor's degree and three years in client success, account management, sales, or fundraising. Requires executive relationship skills, CRM experience preferred, project management, and Microsoft Office proficiency.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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FedRamp Customer Success Manager
United States or Washington or Maryland or Virginia
$100k-$140k/yr HybridFull Time
Strategic customer success experience with enterprise/public-sector accounts, executive engagement, strong technical aptitude in DFIR, experience with Salesforce and Gainsight, ability to manage FedRAMP requirements and travel ~20%.
Gainsight, Salesforce
1w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
2w
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Manager, Customer Success - Commercial Markets
San Francisco or Washington
$105k-$131k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years customer success/account management in enterprise B2B SaaS,2+ years supervisory experience,ability to engage C-suite,proficiency with CRM/CS tools,and strong English communication.
Salesforce, Gainsight, Zendesk, Metaview
6d
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STRATEGY PLANS & ENGAGEMENT DIRECTOR
Alabama or Illinois or Maryland or Oklahoma City or Pennsylvania or San Antonio or Utah or Arlington
$148k-$197k/yr OnsiteFull Time
1+ YOEAt least one year of equivalent experience managing strategic planning and deployment of service desk technologies, ITSM platforms, or self-service portals; leadership, technical competence, and customer service skills required.
IT Service Management (ITSM), self-service portals
1mo
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Senior Director, Customer Engagement Information Technology Partner
Alpharetta or Atlanta or Baltimore or Maple Lawn
OnsiteFull Time
10+ YOE10+ years IT leadership with deep Salesforce and CPQ expertise, experience leading product-based agile delivery, managing managers, executive communication, and partnering with business leaders; Bachelor’s/Master’s preferred.
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, CPQ, ERP
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