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117 customer solutions engineer jobs at 73 companies in Massachusetts

3w
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Customer Solutions Engineer
United States or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$115k-$135k/yr RemoteFull Time
Lob
Lob: Automates direct mail and address verification for businesses.
3+ YOE3+ years SaaS implementation/onboarding/solutions engineering experience, API and third-party integration proficiency, familiarity with CRM/CDP/marketing automation, strong communication and presentation skills, ability to travel ~20-25%.
APIs, CRM, CDP, marketing automation
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15h
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Solutions Engineer - Bugsnag
Ahmedabad or Bengaluru or Somerville or Galway or Bath or Wrocław
OnsiteFull Time
SmartBear
SmartBear: Provides software development, testing, and quality assurance tools.
2+ YOERequires 2+ years in solutions engineering, technical support, software engineering, QA, or customer-facing technical roles; software fundamentals, debugging, APIs, communication, and collaboration skills.
Bugsnag, JavaScript, Java, .NET, Python, API
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1mo
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Senior Solutions Engineer
Boston or New York City
OnsiteFull Time
OnCorps
OnCorps: Automating financial fund operations with domain-specific AI agents.
7+ YOE7+ years in solutions/forward-deployed engineering; experience with JSON/YAML, REST APIs, Python or TypeScript, SQL, Databricks, CI/CD; strong customer-facing communication and technical implementation skills.
JSON, YAML, REST API, Python, TypeScript, SQL, Databricks, Pandas, PySpark, AWS, Docker, Kubernetes, CI/CD
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2w
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Solutions Engineer
Burlington, Massachusetts, United States
$100k-$145k/yr HybridFull Time
Johnson Controls
Johnson ControlsNYSE: JCI: Provider of smart, healthy, and sustainable building solutions.
5+ YOEBachelor's degree in mechanical engineering, aerospace engineering, physics, or related field; 5+ years of experience; thermal management expertise; customer-facing and technical project leadership experience.
Stack Forging, AI, HPC, DFM
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1mo
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Senior Solutions Engineer
Littleton or Eagan
OnsiteFull Time
Peak Technologies
Peak Technologies: Provides enterprise mobility, printing, and supply chain technology solutions.
Experience designing and delivering technical solutions, strong project management, customer-focused, proficiency with Microsoft Outlook/Word/Excel/Teams, technical bachelor's degree preferred or equivalent experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
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2w
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Senior Solutions Engineer
Burlington, Massachusetts, United States
$100k-$145k/yr HybridFull Time
Johnson Controls
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
5+ YOEBachelor's in engineering or physics,5+ years experience in thermal management/heat transfer,customer-facing experience,project leadership and risk management skills;manufacturing and DFM familiarity preferred.
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3mo
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Senior Solutions Engineer
Boston, Massachusetts, United States
$100k-$125k/yr HybridFull Time
Maven AGI
Maven AGI: Builds AI agents to automate enterprise customer support interactions.
Senior Solutions Engineer skilled in technical demos, solution design, customer discovery, POC ownership, and AI-assisted development with NodeJS/NextJS/TypeScript; sales engineering background preferred.
NodeJS, NextJS, TypeScript, Claude Code, Cursor, GitHub Copilot, REST APIs
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2w
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Senior Solutions Engineer
Eagan or Littleton
OnsiteFull Time
Peak Technologies
Peak Technologies: Provider of supply chain mobility and data capture solutions.
Technical degree or equivalent experience, strong project management, customer-facing skills, proficiency with Microsoft Outlook/Word/Excel/Teams, ability to manage multiple complex projects.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
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1mo
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Manufacturing Solutions Engineer
Somerville, Massachusetts, United States
$90k-$130k/yr HybridFull Time
Tulip
Tulip: Provides a no-code platform for industrial frontline operations.
3+ YOE3-5+ years in manufacturing or operations technology with customer-facing project leadership, experience with MES/ERP and system/device integration, Lean/continuous improvement, BS in Engineering, ability to travel ~25%.
MES, ERP
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1mo
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Senior Solutions Engineer
Boston or Cologne or United States or Germany
$130k-$150k/yr RemoteFull Time
envelio
envelio: Software to help utilities digitize and automate power grids.
7+ YOEBachelor's in a technical field, 7+ years managing complex customer-facing projects, strong power systems and utility planning expertise, experience with DERs and grid planning tools, excellent communication, willingness to travel.
Intelligent Grid Platform (IGP), GIS
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1mo
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Corporate Solutions Engineer
San Francisco or Boston or New York City or Austin or Tokyo or London or Bangalore
$145k-$175k/yr OnsiteFull Time
Postman
Postman: Platform for building, testing, and managing software APIs.
4+ YOE4+ years corporate sales/solutions engineering, 3+ years software development, 3+ API/data platform experience, familiarity with JavaScript and Postman, ability to travel up to 25%, bachelor’s degree or equivalent experience, strong communication and customer-facing skills.
Postman, JavaScript, Git, CI/CD
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4d
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Senior Manager, Customer Solutions
Massachusetts or New Hampshire or Maine or Connecticut
HybridFull Time
Boston Imaging
Boston ImagingKorea Exchange: 005930: Sells and supports Samsung medical imaging and ultrasound equipment.
10+ YOE10+ MgmtBachelor's degree in engineering, biomedical engineering, business, healthcare administration, or related field; 10+ years of progressive leadership experience in medical imaging service, technical services, customer success, or healthcare operations.
Microsoft Office Suite, Salesforce CRM
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1mo
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Senior Solutions Engineer (Pre-Sales)
New York or Texas or Rhode Island or South Carolina or Massachusetts or North Carolina or Connecticut or New Jersey or Florida or California
RemoteFull Time
Mimica
Mimica: Automates enterprise process discovery and mapping using artificial intelligence.
Experience in solution architecture or sales engineering for enterprise SaaS, scoping/executing POCs and pilots, strong communication, demoing, and customer-facing technical skills.
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1mo
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Principal Solutions Developer , Prototyping and Customer Engineering (PACE)
Boston or Austin or Arlington or Seattle or New York or Herndon or Chicago or San Francisco or Dallas
$183k-$284k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
15+ YOE15+ years technical experience, bachelor's in CS/engineering/math (or equivalent), expertise in cloud architecture and CXO engagement, experience developing end-to-end solutions, programming with Python/JavaScript/Go/.Net/Java, EMR of distributed systems.
Python, JavaScript, Go, .Net, Java, AWS
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4w
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Customer Solutions Engineer (remote, Eastern Time zone (ET))
Boston or Argentina
$80k-$185k/yr RemoteFull Time
Checkly
Checkly: Monitoring and testing platform for APIs and web applications.
Technical customer-facing experience, ability to read/write/debug code (Javascript/Node.js), experience with technical evaluations and demos, excellent English communication, located in ET+/-1.
Javascript, Node.js, Claude Code, Codex
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3w
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Solutions Engineer
Boston, Massachusetts, United States
$105k/yr HybridFull Time
IANS Research
IANS Research: Provides independent research and advisory services for cybersecurity leaders.
2+ YOE2+ years technical customer-facing experience; hands-on AI tool use (Claude); working knowledge of APIs/integration patterns; strong communication and documentation skills.
Claude, REST, OAuth, webhooks, Claude Agent SDK, MCP
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1w
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Sr. Solutions Engineer - Digital Native Business, Named Accounts
Florida or Massachusetts or New York or North Carolina or Pennsylvania or Virginia
$152k-$209k/yr RemoteFull Time
Databricks
Databricks: A unified platform for data analytics and artificial intelligence.
3+ YOE3+ years in data engineering/architecture or pre-sales, experience with distributed data systems, Python and SQL proficiency, public cloud experience (AWS/Azure/GCP), travel to customer sites, and domain expertise in data engineering or ML technologies.
Python, SQL, Spark, Hadoop, Kafka, pandas, scikit-learn, PyTorch, TensorFlow, AWS, Azure, GCP, MLflow, Delta Lake
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3mo
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Solutions Engineer
New York City or Atlanta or Chicago or Austin or Boston or Minneapolis
$95k-$160k/yr HybridFull Time
Oden Technologies
Oden Technologies: Provides AI-driven production analytics and recommendations for manufacturers.
4+ YOE4+ years in a technical, customer-facing role for enterprise SaaS; manufacturing/OT exposure; Python/SQL; REST APIs; Bash; Linux/Windows; strong communication; travel 25–40%; US driver’s license; based in NYC metro, Atlanta, Chicago, Austin, Boston, or Minneapolis.
Python, SQL, REST APIs, Bash, Linux, Windows
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2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
ZoomInfo
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
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1mo
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Principal AI Solutions Engineer
Boston or United States or North America
$158k-$195k/yr RemoteFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
10+ YOE10+ years in solutions engineering or related customer-facing technical roles; deep knowledge of AI/Generative AI/LLMs and AI agents; experience driving business value, leading executive workshops, and working with ITSM/ITOM/ITAM.
Freshservice, Large Language Models (LLMs)
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