31 customer experience director jobs at 25 companies in Springfield, OH
2d
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Director, Guest Experience
Columbus, Ohio, United States
OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years leading part-time frontline event teams, a four-year degree or equivalent, customer service and leadership skills, and availability for nights, weekends, holidays, and irregular event hours.
social media
3w
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Director, Workforce Management, Customer Experience & Quality
Mason, Ohio, United States
$105k-$120k/yr RemoteFull Time
8+ YOE8+ years workforce management experience with leadership across WFM, Quality, and Training; bachelor's degree required; expert in staffing models, forecasting, NICE platforms, and executive reporting.
NICE CXone, NICE WFM, Microsoft Excel, Microsoft Office
1mo
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Director- Customer Account Management
Mason, Ohio, United States
OnsiteFull Time
7+ YOE7+ years in inside sales, account management, or customer success; bachelor\u0002s degree; strong communication, coaching, KPI ownership, and experience with Epicor, Salesforce or SAP and MS Office.
Epicor, Salesforce, SAP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
1w
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Director Business Customer Development
Westerville, Ohio, United States
$104k-$198k/yr OnsiteFull Time
10+ YOEBachelor's degree required; MBA preferred. Preferred experience includes 10+ years in supply chain and 5+ years in sales or consulting, with executive relationship and business development expertise.
1mo
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Apprentice Funeral Director
Middletown, Ohio, United States
$18/hr OnsiteFull Time
Graduated mortuary science program and passed National Board; valid funeral director/embalmer license or ability to obtain; valid driver’s license; community involvement and ability to manage paperwork and client interactions.
3mo
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Associate Director
Dayton or Wright-Patterson AFB
HybridFull Time
10+ YOEUS citizen with active Secret clearance, Bachelor's degree, 10+ years aviation-related experience, senior program/contract management and staff leadership experience, ability to manage budgets, subcontractors and customer relationships.
1mo
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Store Director
Monroe, Ohio, United States
$67k-$84k/yr OnsiteFull Time
5+ years full-time retail management experience, scheduling flexibility including nights/weekends/holidays, ability to lift 40 pounds, team hiring/training, strong customer service and merchandising skills.
3mo
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Director of Sales
Greenville, Ohio, United States
$78k-$200k/yr OnsiteFull Time
Lead sales team, develop people, implement process, drive performance and customer experience.
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1d
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Director of Security
Columbus, Ohio, United States
OnsiteFull Time
4+ YOEFour or more years of security management experience preferred; requires organization, problem solving, communication, customer service, basic computer skills, and flexible overnight, weekend, and holiday availability.
CCTV, Headspace App
1d
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Director of Security
Columbus, Ohio, United States
OnsiteFull Time
4+ YOEPreferred: 4+ years of security management experience, strong organization and problem solving, communication skills, basic computer proficiency, customer service orientation, and flexible availability for overnight, weekend, and holiday shifts.
CCTV, Headspace App
5d
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Food Service Director
Columbus, Ohio, United States
OnsiteFull Time
4+ YOE1+ MgmtRequires 4+ years of food service experience, 1–3 years in management, a bachelor's degree or equivalent experience, strong communication and customer relationship skills, and ability to lift 50 pounds and stand for extended periods.
Profit and Loss (P&L)
1w
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Affordable Assistant Community Director
Columbus, Ohio, United States
OnsiteFull Time
2+ YOERequires 2+ years of multifamily property management and affordable or tax credit experience. Strong communication, organization, customer service, bookkeeping, leasing, and computer skills required; bachelor's degree preferred.
email, internet, company-utilized software
3w
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Assistant Community Director - Poindexter
Columbus, Ohio, United States
OnsiteFull Time
1+ YOE1+ year multifamily property management experience; strong communication and organizational skills; fair housing compliance; ability to lift up to 25 lbs; travel up to 10%; customer-service orientation.
security systems, cameras, copiers, scanners, printers
3w
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ASSISTANT DIRECTOR, EVS
West Chester, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, ~3 years relevant experience preferred, staff management, scheduling, inspections, budgeting, and strong customer-service skills.
1mo
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Director Vertical - Industrial and Technology
Eden Prairie or Atlanta or Plano or Conshohocken or Phoenix or Grandview Heights or Chicago
$128k-$296k/yr OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree, 8+ years leadership in customer engagement/ commercial strategy, 5+ years in logistics/transportation/supply chain, 4+ years direct people leadership, experience driving strategy and measurable commercial outcomes.
2w
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Senior Director, Quality Assurance
Groveport, Ohio, United States
OnsiteFull Time
kdc/one: Provides custom formulation and manufacturing for beauty and home brands.
10+ YOE5+ MgmtBachelor's in life sciences,10+ years quality experience in regulated industry,5+ years leadership,knowledge of FDA/GMP/QMS/CAPA,customer-facing and audit experience.
Quality Management Systems (QMS), CAPA systems
1w
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Area Sales Director- Columbus, OH
Columbus, Ohio, United States
$70k-$80k/yr FieldFull Time
5+ YOE5+ years sales or general management experience; sales or distributor background; bachelor\u0002s preferred; must obtain DOT medical card, valid driver\u0002s license, be 21+; ability to grow customer base and analyze territory.
2w
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Assistant Director, Exam Services
Columbus, Ohio, United States
$56k-$73k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's or equivalent,5 years administrative experience,2 years supervisory,4 years customer service,Microsoft Office/Outlook and database experience,experience designing training,strong communication and organizational skills.
Microsoft Office, Outlook, JAWS, ZOOM TEXT, Read & Write
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