2,637 customer experience manager jobs at 1,091 companies in Wills Point, TX
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Customer Experience Manager
Chicago or Dallas
OnsiteFull Time
Stream Realty Partners: Provides commercial real estate leasing, management, and investment services.
3+ YOEBachelor's degree or 3–5 years' experience in community management, hospitality, or event planning. Requires MS Excel and Word proficiency, strong communication, customer service, problem-solving, organization, and tenant relations skills.
Mohawk IndustriesNYSE: MHK: Global leader in residential and commercial flooring products.
6+ YOE1+ MgmtBachelor's degree or equivalent, 6–8 years of relevant experience, 1–3 years of management experience, customer service experience, Microsoft Office proficiency, and strong communication, problem-solving, and organizational skills.
Mohawk IndustriesNYSE: MHK: Manufacturer and distributor of residential and commercial flooring products.
6+ YOE1+ MgmtBachelor's degree or equivalent; 6–8 years of relevant experience, 1–3 years managing people, customer service experience, Microsoft Office proficiency, and strong communication, problem-solving, and organizational skills.
Cotality: Provides property data, analytics, and workflow intelligence solutions.
4+ YOE3+ MgmtRequires 4+ years of related real estate, mortgage, escrow, or quality auditing experience and 3+ years of leadership experience; bachelor's degree preferred or equivalent experience.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma
Cotality: Provider of property intelligence, data, and analytics solutions.
Bachelor’s degree preferred or equivalent experience; 5+ years relevant industry experience, 4+ years related experience, and 3+ years leadership experience. Requires team leadership, client management, analytical, communication, and Microsoft suite proficiency.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma, Zoom
Upbound GroupNASDAQ: UPBD: Provides consumer lease-to-own and digital financial technology solutions.
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
Upbound GroupNASDAQ: UPBD: Technology-driven provider of inclusive, flexible financial and retail solutions.
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOEFlexible schedule including nights/weekends, merchandising knowledge, multitasking, communication and organizational skills, training ability, 1 year retail experience and 6 months leadership.
Downstream Systems: Marketplace platform for construction equipment and waste management services.
3+ YOERequires 3–5 years in account management, customer success, or consultative sales; experience with complex multi-stakeholder accounts; coaching, de-escalation, recovery, and outcome ownership skills.
Bestow: Digital infrastructure platform for life insurance carriers.
6+ YOE6+ years customer service experience, life insurance license required, CRM proficiency, leadership and coaching experience, knowledge of regulated industry processes.
EōS Fitness: Operates a chain of full-service health clubs.
Customer service or frontline leadership experience, strong communication and problem-solving skills, fitness management software and Microsoft Office proficiency, and ability to work in a fast-paced gym environment and lift over 40 lbs.
Microsoft Office Suite, social media platforms, fitness management software
Love Promise Customer Experience Manager (DFW Zone)
Dallas, Texas, United States
$95k-$125k/yrOnsiteFull Time
Subaru of America: Distributes automobiles and services in the United States.
6+ YOEBachelor's degree; 6-8 years experience; strong communication and training facilitation; MS Office proficiency; travel up to 75%; valid driver’s license.
Generational Equity: Provides M&A advisory and growth consulting for middle-market businesses.
7+ YOESeven years in sales, business management, client experience, or related work; bachelor's degree required, preferably in business, marketing, or accounting; strong communication, organization, financial-document, and problem-solving skills.
Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
Triumph Financial: Provides financial and technology solutions for the transportation industry.
7+ YOE2+ MgmtRequires 7+ years in product management, including 2+ years at senior, staff, lead, or principal level; product launches, technical and agile expertise, leadership, communication, strategic thinking, and bachelor's degree.
Jira, Asana, ClickUp, Google Sheets, Microsoft Excel, Figma
Dallas or Fort Worth or Denver or Washington or Maryland
$75k-$80k/yrRemoteFull Time
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOEBachelor's degree, 3+ years experience, strong client communication and analytical skills, ability to prepare and present business reviews, Microsoft Word and Excel proficiency, up to 25% travel.
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.