56 customer experience director jobs at 40 companies in Winter Haven, FL
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Director Member Experience
Tampa, Florida, United States
OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma, 5 years in hospitality, customer relations, events, food and beverage, or marketing, and 3 years in leadership or management required; CRM and Microsoft Office experience preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Outlook, Microsoft Excel, CRM, Salesforce
2mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
3w
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Funeral Director
Kissimmee or San Juan
$28/hr OnsiteFull Time
2+ YOE2+ years funeral director/embalmer experience, valid funeral director/embalmer license or ability to obtain, valid state driver's license, community involvement, Spanish preferred.
1mo
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Funeral Director
Winter Haven, Florida, United States
OnsiteFull Time
1+ YOEValid state funeral director license and mortuary school completion; customer service/funeral experience preferred; ability to perform decedent transfer and care; on-call availability; Microsoft Office familiarity.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Matthews, Aurora advisor, POS
1w
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Senior Director Agency Customer Success - Ardán Inc.
Maitland or California
OnsiteFull Time
Requires significant title insurance or title technology experience, deep title agency workflows and production-system knowledge, customer success or implementation experience, and strong vendor, communication, and cross-functional leadership skills.
Quality Assurance (QA)
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Account Director
Kissimmee or Orlando
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years in customer success, account management, hospitality, vacation ownership, owner services, client relations, or relationship management; portfolio management and CRM experience required.
Salesforce, CRM, AI
3w
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Director, Food & Beverage
Tampa, Florida, United States
OnsiteFull Time
5+ YOERequires 5+ years of management experience in high-volume food and beverage, with director-level multi-outlet experience preferred; strong leadership, communication, customer service, P&L, and organizational skills.
2w
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Chick-fil-A HR Director (experience REQUIRED)- 3 Locations
Tampa, Florida, United States
$20-$28/hr OnsiteFull Time, Part Time
Prior leadership experience required; strong people, communication, customer service, and performance-management skills; reliable transportation and availability to work Saturdays.
1w
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Director Guest Services
Orlando, Florida, United States
OnsiteFull Time
3+ YOE2+ MgmtAssociate degree, diploma, or meaningful experience; 3–5 years of related experience; 2+ years supervising. Customer service, management, bachelor's degree, and VOICE certification preferred.
1w
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Director Guest Services
Orlando, Florida, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires an associate degree or meaningful experience, 3–5 years of related experience, and 2+ years of supervisory experience. Bachelor's degree, VOICE certification, and additional customer service or management experience preferred.
2w
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Director of Rooms
Winter Park, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of rooms leadership experience across front office and housekeeping; luxury hotel experience preferred. College degree or equivalent preferred.
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
1mo
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service leadership experience; multi-regional team management, project/change management, strong judgment, collaboration, and ability to travel up to 50%.
1mo
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service experience with 10+ years in managerial capacity, multi-regional team leadership, project/change management, strong judgment, and ability to work nights/weekends and travel up to 50%.
1d
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WAREHOUSE CUSTOMER PICKUP - PLANT CITY
Plant City, Florida, United States
$16/hr OnsiteFull Time
0+ YOENo previous experience or high school diploma required. Must pass drug, background, and physical ability tests and lift 75+ pounds while standing and walking for extended periods.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Suite, Google Docs, Google Sheets, Google Slides, WMS, High Jump, AS400, Director
3w
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Program Director
Maitland, Florida, United States
OnsiteFull Time
5+ YOERequires direct pharmaceutical and patient services experience, strong customer service, communication, organization, administration, data analysis, confidentiality, and staff delegation skills. Bachelor's degree and 5+ years' healthcare management experience preferred.
HIPAA, Telephone, Fax, Copier
4d
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Admissions Director
Wauchula, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; healthcare admissions, case management, customer service, or marketing experience preferred. Requires insurance knowledge, strong communication, organization, documentation, and Microsoft Office and EMR proficiency.
Microsoft Office, electronic medical record systems, HIPAA
1mo
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Community Director
Orlando, Florida, United States
$54k-$57k/yr OnsiteFull Time
3+ YOEMinimum 3 years property management experience with leasing, resident services, budgeting, Yardi proficiency, LIHTC/Section 8 knowledge preferred, strong leadership and customer service skills; 4-year degree preferred.
Yardi Voyager, RealPage
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