2,116 customer experience manager jobs at 910 companies in Winter Haven, FL
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Customer Experience Manager
Orlando, Florida, United States
OnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible scheduling.
BramblesAustralian Securities Exchange: BXB: Provides reusable pallets and containers for global supply chains.
Bachelor’s degree or equivalent supply chain/customer-facing experience, strong typing and data management skills, excellent communication, multitasking, time management, and problem-solving abilities.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Deliver excellent customer service, lead and coach associates, manage front-end operations, handle transactions and customer issues, flexible to work nights/weekends/holidays.
SPX TechnologiesNYSE: SPXC: Supplies industrial infrastructure for HVAC and measurement markets.
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
Memoir Agency: Designs and produces immersive live events and experiential marketing.
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible night and weekend availability, merchandising knowledge, communication, organization, multitasking, and training skills.
Seacoast Service Partners: Provides residential and commercial HVAC, plumbing, and refrigeration services.
2+ YOE2+ years call center or high-volume customer service experience, team lead/coaching experience preferred; familiarity with RingCentral, ServiceTitan, Google Local Services Ads, CRM and Google Sheets/Excel; strong communication and coaching skills; high school diploma required; must work onsite in Orlando.
RingCentral, ServiceTitan, Google Sheets, Microsoft Excel, Google Local Services Ads, CRM
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, and availability for nights, weekends, and holidays in a busy noisy clinical environment.
New York Life: Provides life insurance, retirement income, and investment solutions.
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
Vinik Sports Group: Manages professional sports teams and premier entertainment venues.
2+ YOE3+ Mgmt3+ years leadership experience, 2+ years guest experience preferred, bachelor\u0002s degree preferred, proficiency in Microsoft Word/Excel/Outlook, experience managing large frontline staffs and event operations.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ABI, ABIMM
Fit2Run: Specialty retail chain selling athletic footwear and running apparel.
1+ YOERequires at least one year of retail or customer service experience, strong communication and problem-solving skills, flexible evening, weekend, and holiday availability, and ability to stand, walk, and lift up to 40 pounds.
Alegeus: Provides technology platforms for managing healthcare benefit accounts.
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
CoralTree Hospitality: Operates independent luxury hotels and lifestyle resorts.
3+ YOE3+ years hospitality experience, high school diploma (associate/bachelor preferred), leadership and guest relations skills, ability to work flexible schedule and handle confidential VIP service.
Revinate, Microsoft Word, Microsoft Excel, Microsoft Outlook
EōS Fitness: Operates a chain of full-service health clubs.
Experience in customer service or front-line leadership; strong communication; multitasking; organized; proficient with fitness management software and Microsoft Office; knowledge of membership management and billing.
Fitness Management Software, Microsoft Office, Social Media
Hillpointe: Develops and manages attainable multifamily housing for the workforce.
2+ YOE2+ years property management experience, high school diploma or equivalent, valid driver\u0002s license, strong communication, leasing/sales/customer service experience, ability to learn software and work flexible schedule.
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
2+ MgmtLuxury hotel and Forbes-rated experience required, with 2 years of front office management or supervisory experience, training and quality assurance experience, luxury service knowledge, and cross-department coordination skills.
Requires team management, training, budgeting, customer service, communication, policy implementation, high school diploma or equivalent, English proficiency, physical ability, and a valid driver's license if required.
Lemonjuice Solutions: Manages and revitalizes legacy timeshare resorts and ownership properties.
Managerial leadership, customer service, revenue management, inventory control, OTA platform expertise, scheduling, reporting, process implementation, training, and strong written and verbal communication skills.