40 customer support lead jobs at 24 companies in Winter Haven, FL
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Manager, Customer Support
Tampa, Florida, United States
$92k-$114k/yrHybridFull Time
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
CenterWellNYSE: HUM: Provides senior primary care, home health, and pharmacy services.
1+ YOE1+ MgmtRequires 1+ year team leadership in healthcare or related fields; strong customer service; multitasking; MS Office; bilingual English/Spanish preferred.
NFI Industries: A logistics providing distribution and supply chain services.
2+ YOEHigh school diploma or equivalent, 2–5 years of office experience, MS Office proficiency, typing and 10-key skills, shipping software knowledge, and strong communication, reporting, multitasking, and customer service skills.
Safepoint Insurance: Provides residential and commercial property and casualty insurance coverage.
7+ YOE5+ MgmtLeads Personal Lines Customer Service team, manages supervisors, ensures service quality, staffing and training, and supports underwriting and claims.
Anywhere Real EstateNYSE: HOUS: Provides residential real estate brokerage, franchising, and settlement services.
5+ YOE2+ MgmtLead and develop Regional Support Leads; hire, train, schedule, perform reviews; 5+ years business experience with 2+ years supervisory experience preferred; real estate and customer service experience preferred.
Atlantic Restaurants: Operates franchised Ta Bell restaurant locations in Florida.
Oversee shift operations, support the Restaurant General Manager, solve customer complaints, provide team feedback, and follow cash/security/inventory/labor procedures.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
1+ YOEMust be 18+,6 months retail and 6 months customer service experience; ability to supervise associates, manage merchandising, and support member service.
3+ YOEResolve escalated customer queries, train and mentor CSRs, monitor metrics, process claims, analyze support data, and use Microsoft Outlook/Word/Excel. High school diploma required; associate preferred; 3+ years customer support with leadership experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Vacatia: Platform for buying, selling, and managing vacation ownership resorts.
1+ YOERequires 1+ year in events, hospitality, customer service, guest-facing, or sales support; strong communication, problem-solving, multitasking, flexibility, and public-facing customer service skills.
HCI GroupNYSE: HCI: Provider of homeowners insurance and insurance technology solutions.
3+ YOE3+ years customer support experience with leadership ability; high school diploma required (associate preferred); strong communication, data interpretation, Excel, Outlook, Word; insurance 6-20 license preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel
InnovaCare Health: Provides managed healthcare and value-based clinical care networks.
Front‑desk and scheduling experience; ability to manage registrations, patient intake, payments, and medical records; strong communication and customer service skills.
2+ YOEHigh school diploma, 2 years medical environment experience, intermediate data entry, excellent customer service and communication, organized and able to multitask, flexible schedule.
Must be 18 or older; no diploma or prior experience required. On-the-job training provided. Must oversee cashiers, handle transactions, train associates, and support customer service and facility safety.
ManTech: Provides technology solutions for defense and intelligence agencies.
8+ YOEBachelor's degree and 8+ years digital project management experience supporting SOF customers; experience managing complex systems, data flows, compliance, network documentation, and configuration management; active Top Secret clearance required.
Provide in-store leadership, coach and develop teammates, execute merchandising and presentation standards, support hiring and scheduling, and deliver exceptional customer service.
5+ YOE5+ MgmtRequires 5+ years leading digital customer support, customer experience, member services, or service operations teams with direct people management experience, plus omnichannel support, analytics, and cross-functional leadership.
chat, email, self-service, knowledge management, automation, AI
Sofive: Operates modern indoor soccer centers with small-sided fields.
Experience in coaching or youth programming preferred; strong communication, customer service, organization, and leadership skills; ability to recruit, onboard, train, and mentor coaches and support program operations and growth.
Agile Defense: Provides IT modernization and cybersecurity for federal government agencies.
5+ YOEActive Top Secret/SCI clearance, 5+ years data or software engineering experience, experience designing and operating ETL/real-time data pipelines, mentoring engineers, and supporting SOF customers.