369 customer experience lead jobs at 183 companies in Everett, WA
2w
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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hr OnsitePart Time
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
1mo
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Customer Experience & Growth Lead
Kirkland, Washington, United States
$60k-$70k/yr OnsiteFull Time
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
1mo
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Member Experience Lead
Seattle, Washington, United States
$24/hr OnsiteFull Time
Kiln: Boutique flexible office and coworking space for professional teams.
Customer-service and hospitality experience, strong verbal/written communication, organizational and multitasking skills, problem-solving, basic computer proficiency; Canva is a plus; 4-year degree preferred.
Slack, Canva
2mo
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Customer Experience & AI Operations Lead | Seattle
Seattle, Washington, United States
$80k-$130k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years in customer support/ops leadership; proven track record in scaling CS while improving CSAT; strong AI/automation mindset
AI tools, Chatbots, Workflow automation, SQL, BI tools
2d
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Lead Customer Service Representative
Seattle, Washington, United States
$23/hr OnsiteFull Time
Customer service, retail, sales, or cashiering experience preferred. Requires customer care, communication, teamwork, quick decision-making, physical stamina, and ability to lead and supervise shifts.
register
6d
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
ITSM, ESM, ITAM, ITOM, AI, SaaS, ITIL, workflow automation, analytics, integrations
1w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Customer Service Advisor
Kent, Washington, United States
$17-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, strong customer service and communication skills, ability to lift 50 lbs, mentor staff, perform store opening/closing and use computers to enter information.
3mo
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Lead
Redmond, Washington, United States
$17-$19/hr OnsiteFull Time
Leadership and customer service experience; able to work in a fast-paced environment; dependable and customer-focused; flexible weekends/holidays.
2mo
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Customer Retention Lead, Amazon Leo
Bellevue, Washington, United States
$136k-$184k/yr OnsiteFull Time
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
2w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
2w
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Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yr HybridFull Time
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
1w
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Client Services Lead
Seattle, Washington, United States
$24/hr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma required; 2+ years of work experience and 1+ year of lead experience preferred. Requires communication, organization, customer service, MS Office, shipping and receiving, and office equipment skills.
Microsoft Office Suite, chain of custody software, multi-function devices, Microsoft Greenhouse Applicant Tracking System
3w
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Shift Lead
Bellevue, Washington, United States
$19-$22/hr OnsitePart Time
1+ YOE1+ year leadership or key-holder retail experience, fluent English, ability to perform cash handling, customer service, inventory and basic bookkeeping tasks; maintain required pharmacy certification/license as state-required.
2mo
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Team Leader, Customer Experience & Outreach
Bellevue, Washington, United States
OnsiteFull Time
1+ YOE1+ MgmtLead and coach sales associates, drive sales performance and store execution, recruit/train/mentor staff, manage operations and customer experience; flexible schedule including nights, weekends, and holidays; 1+ years retail or customer service leadership; Microsoft Office/Google proficiency.
Microsoft Office, Google applications, tablet devices
2mo
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Pet Resort Team Lead
SeaTac, Washington, United States
$22-$28/hr OnsiteFull Time
1+ YOEExperience working with dogs in group settings, ability to lead and guide staff, valid driver's license and ability to operate company vehicles, flexible availability including weekends/holidays, ability to work on feet and support occasional overnight shifts.
2d
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Lead - Part Time
Tulalip, Washington, United States
$23-$26/hr OnsitePart Time
1+ YOE1+ MgmtRequires 1+ year leadership and 1–2 years retail experience, coaching and communication skills, customer service ability, flexibility, health and safety compliance, and ability to lift 30 lbs.
2mo
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Lead Carpenter
Seattle, Washington, United States
$34-$41/hr OnsiteFull Time
5+ YOE2+ Mgmt5+ years of hands-on carpentry experience; strong residential construction knowledge; ability to lead a small crew; good communication and customer service.
Carpentry tools, Power tools, Measuring tools
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
1d
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Night Crew Lead
Bremerton, Washington, United States
$18-$26/hr OnsiteFull Time
Supervisory grocery experience, customer service, communication, inventory control, merchandising, receiving, basic mathematics, physical ability to lift up to 80 pounds, and availability for night work.
pallet jacks
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