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1,614 customer experience manager jobs at 658 companies in Everett, WA

1mo
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Customer Experience Manager
Bothell, Washington, United States
$129k-$205k/yr HybridFull Time
Philips
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
2+ YOE2+ years managing consumer care communications for high-volume products; understanding of product development lifecycle; consumer-focused insights; strong communication and stakeholder skills; bachelor\u0002s/master\u0002s in design or computer science preferred (or 6+ years experience); US work authorization required.
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5d
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
Q2
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
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3w
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Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$116k-$160k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years product management experience managing technical products or online services; experience with study design, customer metrics (NPS/CSAT), stakeholder influence, and data-driven recommendations.
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2d
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Principal Customer Experience Program Manager
Redmond, Washington, United States
$143k-$275k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's in related field or equivalent experience,6+ years tech/cloud/program management experience,1+ year customer-facing experience,ability to pass Microsoft Cloud Background Check; familiarity with LLMs and cloud engineering preferred.
Azure, LLMs
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2d
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Principal Customer Experience Program Manager (200045465)
Redmond, Washington, United States
OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Global provider of software, cloud, and AI technology solutions.
Lead customer experience programs across products and services; requisition ID provided. Role requires senior program management expertise and cross-functional collaboration.
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Customer Experience Coordinator
Renton, Washington, United States
$20-$25/hr HybridFull Time
Sound Window & Door
Sound Window & Door: Provides residential window and door replacement and installation services.
2+ YOE2+ years in concierge/project/customer service roles, valid driver's license and reliable transportation, local travel to homes, project management knowledge, strong communication, de-escalation, attention to detail, and database documentation skills.
rForce, Status Buckets
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1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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3w
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Customer Experience Specialist I
Woodinville, Washington, United States
$20-$24/hr OnsiteFull Time
Precision Door Service
Precision Door Service: A door service providing installation, repair, and customer support for residential and commercial customers.
Managing inbound customer inquiries via phone/chat/text, scheduling and dispatching appointments, using office software, strong communication, multitasking, and problem-resolution skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel
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1w
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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
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1w
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PT Customer Experience Coordinator
Federal Way, Washington, United States
$18-$29/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising, POS/checkout coverage, training and coaching skills; strong communication and multitasking.
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2w
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Customer Experience Coordinator (Relief) - Federal Way
Federal Way, Washington, United States
$19-$29/hr OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice-management proficiency, strong communication, multitasking, emotional intelligence, and ability to work nights/weekends/holidays.
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1mo
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Customer Experience Engineer, CXE-T
Canada or United States or Seattle or Paris
$98k-$140k/yr RemoteFull Time
Docker
Docker: Provides a platform for building, sharing, and running containerized applications.
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
Docker, Docker Desktop, Docker Hub, Docker Scout, Docker SBX, MCP Gateway, CI/CD, SBOM, SLSA
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
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1mo
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Member Experience Manager - Seattle
Seattle, Washington, United States
$65k-$75k/yr OnsiteFull Time
Industrious
Industrious: Provides premium flexible office space and coworking solutions.
Onsite hospitality manager responsible for member experience, consultative sales, community programming, and site operations; must be able to lift up to 25 lbs, stand for extended periods, and operate common appliances and equipment.
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1mo
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Customer Experience & Growth Lead
Kirkland, Washington, United States
$60k-$70k/yr OnsiteFull Time
Five Iron Golf
Five Iron Golf: Operates indoor golf simulation venues with bar and restaurant services.
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
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2w
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Customer Support Manager
Algona, Washington, United States
$87k-$120k/yr OnsiteFull Time
COMC
COMC: Online marketplace and consignment platform for trading card collectors.
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
Zendesk
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1mo
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Manager, Customer Success
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yr HybridFull Time
LogicGate
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Planhat, Salesforce, Google Suite, Slack, Lattice, Risk Cloud, OKR framework, LinkedIn Learning
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1w
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Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
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Customer Service Manager
Tampa or Seattle or Charlotte or Portland
OnsiteFull Time
Employee Owned Holdings
Employee Owned Holdings: Engineers and manufactures hydraulic and electric powered movable structures.
5+ YOE5+ MgmtBachelor's in Business or Engineering, 5+ years customer service and management experience, ISO 9001 environment experience a plus, proficient in Microsoft Office, strong product/pricing knowledge, problem solving and communication skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
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5d
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
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