301 customer experience lead jobs at 160 companies in Gainesville, TX
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Customer Experience Lead - Full Time
Plano, Texas, United States
$15/hrOnsiteFull Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, troubleshoot transactions, flexible to work nights/weekends/holidays; 1+ year retail experience preferred.
TOCA Soccer: TOCA operates technology-enabled soccer training and entertainment centers.
Leadership experience or take-charge energy, strong guest service and communication skills, technology confidence, evening/weekend flexibility, ability to lift 30+ pounds, and food handler credentials where required.
Hiatus Spa & Retreat: Offers personalized day spa and medical spa wellness treatments.
Customer service and leadership skills, team hiring, training or leadership experience, strong communication, organization, problem-solving, and availability for evenings and weekends.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; strong interpersonal, presentation, analytical, and customer service skills required.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
3+ YOEHigh school diploma/GED, 3+ years full-time customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, calm under pressure; background check and drug screen required.
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
5+ YOEAssociate degree or 3 years related experience; minimum 5 years customer service/sales administration or supply chain experience; ERP/MRP and Power BI experience; advanced Microsoft Office; strong communication and analytical skills.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOEAt least 6 months of retail and 6 months of customer service experience; must be 18 or older. Preferred experience leading, hiring, evaluating, mentoring, developing, and managing others.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
McKinney, Texas, United States
$18/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent; 18+ years old; 1+ year retail/customer-facing or leadership/Amazon experience; ability to lift up to 49 lbs and stand/walk up to 12-hour shifts; flexible Tuesday–Saturday afternoon/evening availability.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail supervisory experience, full-time availability with evenings/weekends/holidays, proficiency with computer applications, strong communication and organizational skills, ability to lift up to 50+ lbs and handle live animals.
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
2+ YOEHigh school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, and ability to stand, lift 55 pounds, multitask, and work under pressure.
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Customer-service and hospitality skills, flexibility to work mornings/afternoons/evenings/weekends/holidays, ability to lead in absence of manager, excellent communication, minimum age 18.
Firebird Restaurant Group: Management operating a diverse portfolio of restaurant brands.
High school diploma or equivalent; retail/customer service experience; strong communication; flexible hours; leadership and organizational skills; cash handling; ability to lift up to 50 lbs.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year prior leadership or key-holder retail experience, fluent English, ability to handle cash and customer issues, and follow store policies; may require PTCB or pharmacy license as state-required.
Trident Solutions: Manufacturer of safety marking and industrial identification products.
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Must be 18+, minimum 6 months retail and 6 months customer service experience; supervisory experience preferred; ability to lead, train, and evaluate associates.
Trident Solutions: Manufactures industrial safety marking and hazard identification products.
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
1+ YOE1+ year team leadership in a contact center, 1–2 years client service experience, high school diploma, experience handling escalations, strong problem-solving, time management, and verbal/written communication; familiarity with Google Suite and spreadsheets.
Google Sheets, Google Slides, Google Docs, Google Drive