60 customer experience director jobs at 46 companies in Gainesville, TX
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Director, Digital Commerce and Customer Experience
The Colony or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree in marketing, advertising, or a related field, ecommerce performance expertise, financial planning, and cross-functional leadership.
SEO
2mo
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ALN - Culinary Experience Director
Allen, Texas, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED, ServSafe certificate, current driver's license, 3+ years culinary and dining management experience, ability to manage staff, inventory, safety, and customer service.
2w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
CRM, Salesforce, Service Cloud
2w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
4w
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Director of Customer Care
Plano, Texas, United States
OnsiteFull Time
10+ YOE10+ MgmtUS citizen with 10+ years leading global customer service in SaaS/HaaS; bachelor’s degree required; strong ITIL, QA and government client experience; English and French proficiency.
ITIL, Six Sigma, Agile, PMP
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1mo
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Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
1mo
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Director, Customer Data Engineering
Coppell, Texas, United States
OnsiteFull Time
Proven experience managing customer data, data engineering and platforms, operationalizing privacy/compliance, and leading cross-functional data initiatives in retail.
Azure, GCP, AWS
2w
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Traffic Director
Westlake, Texas, United States
$19/hr OnsiteFull Time
High school diploma/GED required; strong customer service; ability to work outdoors, lift/push/pull 30+ lbs, stand/walk for long periods; communicate in English.
3w
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Director, Audience Strategy and Customer Data
Eagan or Frisco or Ann Arbor
$137k-$255k/yr HybridFull Time
Bachelor's degree or equivalent; significant experience leading customer data, audience strategy, MarTech or analytics in a matrixed enterprise; strong CDP and data governance understanding; team leadership and cross-functional influence.
CDP, MarTech, AI
2w
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Event Director
Allen, Texas, United States
OnsiteFull Time
High school diploma/GED or 1–2 years of related experience and/or training; able to plan activities, coordinate events, supervise outings, communicate effectively, and lift up to 50 pounds.
1w
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Activity Director/Concierge
Plano or Dallas
OnsiteFull Time
Strong communication, interpersonal, and organizational skills; customer service or community engagement experience preferred; Microsoft Office and property management systems preferred; valid driver's license, insurance, and reliable transportation required.
Microsoft Office, Yardi, OneSite
3w
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Director, CRM Product & Customer Intelligence
McKinney, Texas, United States
HybridFull Time
5+ YOE5+ years product ownership/management with CRM/Salesforce, experience defining roadmaps, writing epics/user stories, platform governance, AI-driven customer intelligence, and stakeholder communication.
Salesforce Sales Cloud, Salesforce Service Cloud, Snowflake, SQL, React
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
1mo
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Store Director #81 - Grapevine, TX
Grapevine, Texas, United States
OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10 years retail experience with 7 years progressive leadership, proven P&L and operations management, strong customer service and leadership skills, ability to travel periodically.
3mo
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Program Director
Flower Mound, Texas, United States
$15-$22/hr OnsiteFull Time, Part Time
Sales or customer service experience; strong communication, organization; ability to work flexible hours including evenings and weekends.
1mo
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Technical Director, Commercial Auto
Philadelphia or Seattle or Boston or Chicago or Los Angeles or Plano or Salt Lake City
RemoteFull Time
10+ YOE10+ years consulting experience in commercial auto risk control, bachelor's in engineering preferred, familiarity with AI, telematics, FMCSA/SMS, strong coaching, training, analytical and communication skills; travel ~30-40%.
AI, Microsoft Office, FMSCA/SMS
1mo
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Director, Client Success
Plano or Columbia or Indianapolis or New Orleans or United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years senior leadership experience with 2+ years managing managers, deep benefits administration or HR tech/SaaS experience, data fluency, management development skills, and US work eligibility.
HubSpot, Monday.com, TrakStar
2d
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Center Director
Prosper, Texas, United States
OnsiteFull Time
1+ MgmtRequires at least one year of leadership experience, customer service and organizational skills, basic computer proficiency, English communication, and ability to meet state guidelines and physical demands.
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