45 customer support lead jobs at 29 companies in Gainesville, TX
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
Academy Sports + OutdoorsNasdaq: ASO: Operates a large retail chain for sports and outdoors.
Providing excellent customer service, leading store teams, and supporting store operations across merchandising, inventory, logistics, and sales (multiple team-lead specialties listed).
KMAC Enterprises: Operates hundreds of quick-service restaurant locations across multiple states.
Supports the Restaurant General Manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food safety procedures.
Lead in-store freight and department execution, coach teammates, support hiring and training, uphold merchandising and safety standards; flexible availability including nights, weekends, and holidays preferred retail experience.
Rocket Carwash: Provider of express exterior car wash and detailing services.
Requires leadership, communication, problem-solving, customer service, attention to detail, adaptability, and the ability to train and support car wash personnel. In-depth training is provided.
Banfield Pet Hospital: Providing comprehensive preventive veterinary care and pet health services.
Performs customer service and veterinary paraprofessional duties while coordinating staff, supporting hospital leadership, and maintaining productivity across shifts.
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
EricssonNasdaq: ERIC: Manufactures telecommunications equipment and provides networking services.
3+ YOE3+ years in sales/sales engineering/customer support within ICT, 4-year technical degree, strong RAN and in‑building wireless knowledge, consultative selling, customer-facing experience, ability to lead virtual teams and travel ~25%.
RDS, RAN Compute, ENM, Radio Dot Solution, Open RAN, Wi-Fi, DAS, RAN virtualization
Front-desk customer service supporting lead conversion and retention; strong verbal/written communication, multitasking, ability to lift 30 lbs and stand long periods; CPR/First Aid/AED within 90 days (provided); high school diploma preferred.
The ODP CorporationNASDAQ: ODP: Provider of office products and business services to organizations.
1+ YOE1–3 years retail or customer service experience preferred; high school diploma preferred; basic computer and POS skills; ability to open/close store, perform cash handling, and support loss prevention.
Build-A-Bear WorkshopNYSE: BBW: Sells customizable stuffed animals through an interactive retail experience.
High school diploma or GED, availability for 15–25 hours weekly, flexible retail scheduling, customer service, sales goal support, team direction, and ability to lift over 25 pounds.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
5+ YOE2+ MgmtRequires 5+ years in training or L&D within BPO, contact center, or customer support, including 2+ years leading trainers; curriculum design, instructional design, analytics, client collaboration, and LMS experience.
Learning Management System (LMS), Articulate 360, Adobe Captivate, ADDIE, SAM, Kirkpatrick, Lean, Six Sigma
Barnes & Noble: Physical retailer of books, media, and cafe products.
Bookselling, merchandising, customer service, inventory, register, café-support, loss-prevention, coaching, and leadership skills; reliable attendance and willingness to learn are required.
Robson Ranch Service - Service Admin / Lead - Full time
Denton, Texas, United States
$19/hrOnsiteFull Time
HEB: A grocery retailer operating neighborhood stores and providing retail services.
1+ YOE1+ year retail or clerical experience preferred; HS diploma/GED; strong customer service, communication, planning, payroll and scheduling skills; ability to handle confidential information and coach Partners.
Fabletics: Fabletics sells activewear through a membership-based subscription model.
1+ YOEMinimum 1 year retail experience; retail management preferred. Must engage customers, support inventory/POS operations, work evenings/weekends/holidays, be 18+, and lift 10-30 lbs while standing for extended periods.
Omnicart, Member Chat, Teams, Zoom, LinkedIn, Instagram