1,684 customer experience manager jobs at 688 companies in Gainesville, TX
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
CareGard Warranty Services: Administers vehicle service contracts and protection products for car dealerships.
Experience in account management or customer success, strong communication and organization, ability to onboard and support dealer/agent partners, cross-functional collaboration skills.
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
Billingsley Company: Develops, builds, and manages commercial and residential real estate properties.
2+ YOERequires a high school diploma, valid driver's license, 2+ years of customer service or multifamily or hospitality management experience, Microsoft Office proficiency, communication, conflict resolution, and weekend availability.
Microsoft Office, RealPage, Onesite, ActiveBuilding, Knock, CRM
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school graduate with minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, and ability to work flexible schedule including weekends and evenings.
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
1+ MgmtSupervise customer service team, coach staff, handle escalations, use performance metrics, 1+ year supervising customer service teams; call center experience a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, troubleshoot transactions, flexible to work nights/weekends/holidays; 1+ year retail experience preferred.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexibility for nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ years retail management experience preferred; bachelor’s preferred; cosmetology license where required; proficiency with POS and Microsoft Office; strong leadership, financial, and retail skills.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
3+ YOEHigh school diploma/GED with 3 years event experience OR bachelor\u0002s plus 1 year; strong customer service, event planning, BEO familiarity, and communication skills.
McAfee: Provides consumer-focused digital security and privacy protection software.
8+ YOE8+ MgmtRequires 8+ years of leadership in product quality, customer experience, technical support, quality engineering, or related fields, plus cross-functional Product and Engineering leadership and software release quality expertise.
Director, Digital Commerce and Customer Experience
The Colony or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
Nebraska Furniture MartNYSE: BRK.B: Retailer of home furnishings, appliances, and consumer electronics products.
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree in marketing, advertising, or a related field, ecommerce performance expertise, financial planning, and cross-functional leadership.
5+ YOE5+ MgmtBachelor's degree or equivalent experience; 5–7 years in customer service management within manufacturing; Microsoft Office expertise; leadership, communication, customer interface, and program management skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yrHybridFull Time
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
Liquid Environmental Solutions: Collects and treats non-hazardous liquid waste for commercial clients.
Experience in account management, customer success, or a similar customer-facing role; strong communication, negotiation, interpersonal, conflict resolution, retention, CRM, and business software skills.
Product Manager - Customer Experience and Surveying (on-site)
Plano, Texas, United States
OnsiteFull Time
Ziosk: Provides restaurant tabletop technology for ordering, payment, and engagement.
5+ YOE2+ Mgmt5+ years product strategy/management experience with 2+ years in a senior customer experience role; experience building software platforms, digital survey design, AI-driven analytics familiarity, and a bachelor’s degree (MBA preferred).
LeadsOnline: Software for law enforcement to track property and solve crimes.
5+ YOE5+ years customer success/account management experience, strong stakeholder relationship and presentation skills, proficiency with CRM and account health metrics, ability to travel, bachelor's degree or equivalent experience, US citizenship required.
Netrio: Provides managed IT and cybersecurity services for mid-market enterprises.
3+ YOERequires 3–5 years in customer success, account management, or related roles; bachelor's degree or equivalent experience; cybersecurity knowledge; strong communication, problem-solving, organization, and consultative sales skills.