394 customer experience lead jobs at 200 companies in Gardner, MA

2w
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Customer Experience Lead - Full Time
Nashua, New Hampshire, United States
$16/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and associate coaching ability, communication and problem-solving skills, organization, flexibility, and willingness to work nights, weekends, and holidays.
3w
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Retail Customer Service Lead
Springfield, Massachusetts, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer proficiency; strong written and verbal communication; ability to lift up to 50 lbs.
POS
3mo
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Lead Customer Service Advisor
Everett, Massachusetts, United States
$15-$22/hr OnsiteFull Time
Pep Boys
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
3w
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Customer Service Team Lead
Gilsum, New Hampshire, United States
$22-$27/hr OnsiteFull Time
W.S. Badger Company
W.S. Badger Company: Manufacturer of organic skincare and personal care products.
3+ YOE3-5 years customer service experience, experience in sales-support and order processing, supervisory or informal leadership experience preferred, strong communication and computer skills, ability to multitask and work cross-functionally.
Microsoft Office, Microsoft Outlook, SYSPRO ERP, Gorgias, Zendesk
3mo
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Lead Customer Service Representative
Somerville, Massachusetts, United States
$18-$25/hr OnsiteFull Time, Part Time
Lawn Doctor
Lawn Doctor: Professional residential lawn care and yard maintenance services.
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
Microsoft Word, Microsoft Excel, CRM software
3w
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Retail Customer Service Lead
Westwood, Massachusetts, United States
$16-$31/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; strong communication, computer proficiency, ability to lift up to 50+ lbs.
POS
1mo
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Customer Success Technical Lead - Remote
Manchester or Minneapolis or Davidson
$76k-$156k/yr RemoteFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
15+ YOEBachelor's in engineering or related field; 15+ years HVAC controls experience; 5+ years applying AI/SaaS to building performance; strong customer-facing, communication, and analytical skills.
BrainBox AI, Nuvolo
2w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
AmeriVet Veterinary Partners
AmeriVet Veterinary Partners: Operates a national network of community-based veterinary clinics.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
1w
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
Proton
Proton: AI-powered sales and growth platform for wholesale distributors.
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
3mo
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Key Lead - Pheasant Lane Mall, Hollister
Nashua, New Hampshire, United States
OnsitePart Time
Abercrombie & Fitch
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail lead with 1 year retail experience; strong customer service, communication, and leadership potential.
Point of Sale
3w
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PT Produce Lead
Waltham, Massachusetts, United States
$18-$26/hr OnsiteFull Time
Hannaford Supermarkets
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Ability to lead produce department, retail produce experience preferred, strong customer service and communication, able to lift 50–75 lb, stand/walk full shift, use store systems and follow food safety and sanitation standards.
Management Planning, Scheduling, CAO, RF Unit
4d
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
Informa
InformaLondon Stock Exchange: INF: Organizing international business events and publishing academic research journals
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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Shift Lead
Brookline, Massachusetts, United States
$18-$21/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ Mgmt1+ year prior leadership or key-holder retail experience; fluent English; knowledge of inventory control, cash handling, customer service, and store systems.
3mo
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Lead Cashier
Holyoke, Massachusetts, United States
$17-$25/hr OnsiteAll Commitments Available
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2 years of relevant work experience or equivalent combination; strong customer service and sales skills; ability to delegate, multi-task, and problem-solve.
Point of Sale system, Apple devices
3mo
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Lead Instructor
Westborough, Massachusetts, United States
OnsiteFull Time
The Little Gym
The Little Gym: Physical development and enrichment centers for children.
Lead instructor responsible for teaching classes, delivering great customer service, and maintaining a fun,Safe learning environment for children.
2w
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Shift Lead USA
Boston, Massachusetts, United States
$21-$22/hr OnsitePart Time
Läderach
Läderach: Swiss family-owned producer and retailer of premium fresh chocolates.
1+ YOEAt least one year of retail sales or similar fast-paced customer-facing experience, strong interpersonal and communication skills, scheduling flexibility, attention to detail, and ability to lift 15–40 pounds.
1w
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Team Lead
Natick, Massachusetts, United States
$20-$34/hr OnsitePart Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
High school diploma/GED, strong optical and retail experience, optical theory and merchandise knowledge, communication, math, sales, problem-solving, leadership, training, edging, mounting, and optical measurement experience.
4w
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Customer Success Manager, General Manufacturing
Somerville, Massachusetts, United States
$100k-$160k/yr OnsiteFull Time
Tulip
Tulip: Provides a no-code platform for industrial frontline operations.
4+ YOE4+ years in account management/customer success or consulting in manufacturing, BA/BS required, ability to travel ~20%, experience implementing shop-floor change and leading cross-functional teams.
18h
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Sourcing Lead Marketing and Customer Collateral
Johnston or Westwood
$97k-$125k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
3+ YOERequires 3+ years of strategic sourcing or category experience, negotiation leadership, commercial acumen, financial modeling, advanced analytics, cross-functional collaboration, planning, communication, and presentation skills.
1d
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(USA) Member Team Lead
Hudson, New Hampshire, United States
$23-$31/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOERequires 6 months of retail experience operating front-end equipment, 6 months of customer service experience, and age 18 or older. Supervisory experience is preferred.
Microsoft OneWalmart