48 customer support lead jobs at 36 companies in Gardner, MA
3w
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Customer Service Team Lead
Gilsum, New Hampshire, United States
$22-$27/hr OnsiteFull Time
3+ YOE3-5 years customer service experience, experience in sales-support and order processing, supervisory or informal leadership experience preferred, strong communication and computer skills, ability to multitask and work cross-functionally.
Microsoft Office, Microsoft Outlook, SYSPRO ERP, Gorgias, Zendesk
1mo
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Integrated Logistics Support Lead (ONSITE)
Marlborough, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEManage ILS team, lead proposal ILS content, apply ILS engineering concepts, provide design influence for supportability, and support customer interface; U.S. citizenship and active DoD Secret clearance required.
3w
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Support Lead Part Time
Sturbridge, Massachusetts, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, ability to lift ~25 lbs, flexible availability including evenings and weekends.
1mo
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
3d
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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PT Customer Service Leader (537069)
Brattleboro, Vermont, United States
OnsitePart Time
Provide customer service and support retail operations in a supermarket environment; lead customer-facing team activities and resolve customer issues.
1mo
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Shift Lead
Waltham, Massachusetts, United States
$18-$21/hr OnsitePart Time
1+ YOE1+ Mgmt1+ year prior leadership or retail key-holder experience; fluent English; responsible for opening/closing, cash handling, inventory accuracy, customer service, and coaching team members. PTCB or pharmacy license preferred.
2w
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Work From Home - Client Support Manager
Londonderry, New Hampshire, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead teams, and interest in professional growth and development.
Zoom
1w
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Clinic Lead-Valid Driver's license required-will train
Nashua or United States
FieldFull Time
Must perform clinic team roles, lead field staff, handle animals, operate company vehicles, lift up to 40 pounds, communicate effectively, resolve difficult situations, and provide customer service and sales support.
1w
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Lead, Part Time - Burlington Mall - MA
Burlington, Massachusetts, United States
$16-$20/hr OnsitePart Time
Retail leadership support, customer engagement, selling behavior role modeling, technology use, flexible scheduling, continuous improvement, and ability to lift up to 30 pounds.
2w
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Shortage Control Lead - Full-Time
Westborough, Massachusetts, United States
$16/hr OnsiteFull Time
Experience in shortage reduction, theft and fraud prevention, store audits, associate training, inventory support, customer engagement, and managing stressful situations; flexible availability required.
point of sale
2w
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Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yr OnsiteFull Time
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
2mo
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Lead Clinical Administrative Coordinator - Full Time -Day Shift
Medford or Reading
$20-$25/hr OnsiteFull Time
3+ YOEAssociate's degree + 3 years customer support experience OR high school diploma + 5 years customer support (with ≥2 years in healthcare). Preferred: 5 years in healthcare with staffing/scheduling experience; bilingual preferred.
5d
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Lead Bookseller - FT
Littleton, Massachusetts, United States
$22/hr OnsiteFull Time
Provides customer service, leads booksellers, maintains merchandise presentations, supports salesfloor operations, and requires book knowledge, merchandising ability, coaching skills, and flexible availability.
BookMaster
1mo
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
1d
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Lead Tax Examining Technician
Andover, Massachusetts, United States
$63k-$82k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-7, including electronic filing, e-services, problem reconciliation, customer communication, sensitive interviewing, data security, and IRS web-based products. Current IRS employees also need TACA and TIG eligibility.
Electronic filing systems, e-services, EHSS, IRS web-based products and services, USAJOBS, USA STAFFING, Microsoft Excel, Microsoft Word
1mo
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Lead Program Administrator, Language Services
Manchester, New Hampshire, United States
$29/hr OnsiteFull Time
1+ YOEBookkeeping and invoicing experience, scheduling and administrative coordination, strong attention to detail, customer service skills, proficiency with Excel and scheduling/billing platforms, 1+ years preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, QuickBooks, Intacct, Atrium, Boostlingo, SharePoint
1mo
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Service Clerk
Palmer, Massachusetts, United States
$17-$20/hr OnsiteFull Time
Greeting customers, handling service leads and advisory overflow, supporting service retention and pace program, completing service reports, and participating in GM training.
1mo
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Service Clerk
Palmer, Massachusetts, United States
$17-$20/hr OnsiteFull Time
Greeting customers, handling service leads and advisor overflow, completing service reports, participating in GM training, and supporting service retention and pace programs.
1mo
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Sales Lead - Part-time
Natick, Massachusetts, United States
$20-$25/hr OnsitePart Time
1+ YOE1+ year retail sales experience, strong customer service and communication skills, ability to support and coach a team, flexible schedule including weekends/evenings/holidays, able to perform physical retail tasks.
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