525 customer experience lead jobs at 246 companies in Jackson, NJ
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Customer Experience Lead - Full Time
Brick, New Jersey, United States
$17/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEOne or more years of retail experience preferred; requires customer service, leadership, communication, problem-solving, organization, flexibility, and attention to detail.
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Operational management experience in guest-facing venues, strong communication and organizational skills, ability to manage and coach hourly teams, knowledge of safety and accessibility requirements.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtLead front-end associates to deliver excellent customer service, train and mentor staff, handle POS/coverage, resolve customer issues, and support store operations; 1 year retail and 6 months leadership experience required.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and retail leadership experience are preferred.
Provide friendly, accurate front‑end service; perform cashier and service center tasks; meet physical requirements including standing and lifting; effective communication and customer service skills; able to learn multiple tasks and systems.
Philadelphia Visitor Center Corporation: Operates official visitor centers and tourism services in Philadelphia.
2+ YOERequires 2+ years of customer service or hospitality experience, strong delegation, organization, problem-solving, multitasking, and Philadelphia-area knowledge. College degree preferred.
ecommerce applications, point-of-sales system, map and transit applications, web applications
Customer Experience Supervisor I - Ocean County Mall
Toms River, New Jersey, United States
$23-$29/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Leading retail associates, coaching customer service and checkout processes, managing schedules and hiring coordination, and achieving sales, productivity, and customer service targets.
Point of Sale, Mobile Point of Sale, Satellite Registers, Expeditor stations, iCAP (Credit) program
Advertising Specialty Institute: Provides technology and media services for promotional products industry.
10+ YOE5+ MgmtBachelor's degree required (MBA preferred); 10+ years in customer success/retention/account management; 5+ years leading teams; experience reducing churn and driving adoption in recurring revenue models; data-driven and cross-functional collaborator.
Customer Service Manager, Airport Customer Experience Administration
Philadelphia, Pennsylvania, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance or eligibility, and ability to meet airport security requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
6+ YOE3+ Mgmt6+ years in customer-facing roles, 3+ years leading teams, SaaS/technology background, Salesforce and Gainsight experience, strong data analysis, problem-solving, and relationship skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer application proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Par Mar Stores: Regional convenience store chain and fuel retailer.
1+ YOERetail leadership experience preferred; strong communication, people skills, and customer service; valid driver’s license with insured vehicle; knowledge of food safety; willing to grow with the company.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6 years in CPG sales or customer-facing commercial roles; proven ability to deliver net sales and profit targets; trade management, promotional planning, RGM experience; analytic experience with Circana/NielsenIQ; broker coordination skills.
Pennsylvania Academy of the Fine Arts: America's first art museum and school of fine arts.
Provides visitor-facing service including greeting visitors, describing exhibitions, processing admissions and membership sales, leading tours; high school diploma or equivalent required; customer service/public speaking experience preferred; POS familiarity.
Transwall: Manufactures and installs custom architectural glass wall systems.
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
Mytex Polymers: Manufactures high-performance engineered polyolefin materials and polymer solutions.
5+ YOEHigh school diploma, minimum 5 years customer service experience (chemicals preferred), prior lead experience preferred, ERP/CRM and Microsoft Office proficiency, strong communication and problem-solving, able to lift 15 lb.
PetSmart: Retailer of pet supplies and provider of animal care
Requires 2+ years of retail experience in a customer-focused environment, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
River & Root: Nature-inspired indoor play space for young children and families.
Warm, outgoing, proactive candidate comfortable leading groups, engaging with children, supporting families, maintaining play spaces, preparing activities, and assisting with events. Child development or Montessori interest is a bonus.