485 customer experience lead jobs at 242 companies in Warwick, RI
1mo
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Customer Experience Lead (Keyholder) - Boston
Boston or Brooklyn
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; flexible hours including evenings, weekends and holidays; strong communication, problem-solving, organization, and coaching skills; luxury/consignment retail preferred.
Google Suite, Salesforce, Mac iOS
4d
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Team Lead, Payment Experience, Americas (Customer Support)
Boston, Massachusetts, United States
$55k-$65k/yr HybridFull Time
4+ YOERequires 4+ years in customer support, informal leadership or mentoring experience, strong English communication, analytical skills, CRM and Microsoft Office familiarity, and payment-related experience preferred.
Microsoft Office, CRM, Zendesk, Google Workspace, Looker
2w
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AC Guest Experience Lead
Falmouth, Massachusetts, United States
$23-$24/hr OnsiteFull Time
2+ YOERequires 2+ years in hotel front desk or supervisory hospitality roles, PMS/POS proficiency, leadership and communication skills, multitasking ability, and flexible availability for nights, weekends, and holidays.
Property Management System (PMS), Point of Sale (POS), Google Suite
1mo
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Customer Experience Supervisor I - Dartmouth Mall
North Dartmouth, Massachusetts, United States
$22-$28/hr OnsiteFull Time
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Point of Sale, Mobile Point of Sale
6d
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Guest Experience Lead | Boston Seaport, Contract September through January
Boston, Massachusetts, United States
$26-$30/hr OnsiteMultiple Commitments Available
1+ YOERequires 1 year of retail or customer experience and experience leading, mentoring, or delegating. Legal work authorization and reliable transportation required; high school diploma/GED is preferred.
3w
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Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Customer Service Team Lead
West Wareham, Massachusetts, United States
$22-$27/hr OnsiteFull Time
Customer service experience preferred; requires strong communication, organizational, time management, decision-making, problem-solving, and Microsoft Office proficiency. Salesforce experience preferred.
Microsoft Office, Adobe PDF, Salesforce
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, Bachelor’s in related field, proven experience leading cross-functional initiatives, change management, stakeholder influence, and building PM frameworks.
3d
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Customer Service Lead - Part-Time
East Walpole, Massachusetts, United States
$16/hr OnsitePart Time
Customer service leadership experience and ability to work flexible early morning, night, weekend, and holiday schedules; must lift 40+ pounds and stand or walk for extended periods.
2w
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Retail Customer Service Lead
Westwood, Massachusetts, United States
$16-$31/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; strong communication, computer proficiency, ability to lift up to 50+ lbs.
POS
1mo
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Customer Trust Lead
Boston, Massachusetts, United States
$79k-$95k/yr HybridFull Time
5+ YOE5+ years in information security compliance or vendor risk; working knowledge of SOC 2, ISO 27001, NIST, GDPR, CCPA; experience with high-volume DDQ workflows; strong written communication and organization; proficiency with RFPIO.
RFPIO, SafeBase, Vanta, Drata, OneTrust, Whistic
1mo
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Customer Sales Lead - Northeast
Stamford or Boston
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree, 6 years CPG sales or customer-facing commercial experience, proven ability to deliver net sales and profit targets, trade management and promotional planning experience, strong analytical skills with Circana/NielsenIQ and retailer POS, negotiation and presentation skills.
Circana, NielsenIQ, POS, S&OP
2w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
POS
3mo
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Customer Service Supervisor
Avon, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE2+ MgmtLead customer service management experience; oversee team; on-site Avon, MA; US citizenship or eligible status required.
2w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Customer Service Administrator
West Greenwich, Rhode Island, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED required; 2+ years customer service or operations coordination experience preferred; familiarity with CMMS, Good Documentation Practices, PPI, and strong communication and organizational skills.
Computerized Maintenance Management System (CMMS), Power BI, Outlook, Microsoft Excel, Word, PowerPoint
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
1w
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
3w
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Associate Director, Customer Master Lead
Boston, Massachusetts, United States
$160k-$240k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree required; 8+ years MDM experience and 3+ years leading MDM programs; expertise in customer (HCP/HCO) MDM, data governance, cloud migration, and stakeholder engagement.
Reltio, Informatica IDMC MDM, OneKey, MedPro, SP/SD, Snowflake, Veeva, Salesforce, Oracle ERP
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