2,471 customer experience manager jobs at 821 companies in Kirkland, WA
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Customer Experience Manager
Bothell, Washington, United States
$129k-$205k/yr HybridFull Time
2+ YOE2+ years managing consumer care communications for high-volume products; understanding of product development lifecycle; consumer-focused insights; strong communication and stakeholder skills; bachelor\u0002s/master\u0002s in design or computer science preferred (or 6+ years experience); US work authorization required.
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
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Principal Customer Experience Engineering Manager
Redmond or Atlanta
$143k-$275k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
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Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$116k-$160k/yr OnsiteFull Time
3+ YOE3+ years product management experience managing technical products or online services; experience with study design, customer metrics (NPS/CSAT), stakeholder influence, and data-driven recommendations.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hr OnsitePart Time
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
1w
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Customer Experience Coordinator
Woodinville, Washington, United States
$18-$29/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires flexible scheduling including nights and weekends, one year of retail experience, six months of leadership experience, strong communication and organizational skills, multitasking ability, and ability to train others.
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Customer Experience Coordinator (Part Time) - Seattle, WA
Seattle, Washington, United States
$19-$29/hr OnsitePart Time
2+ YOE2+ years customer service experience, advanced computer and practice-management proficiency, strong communication, organization, multitasking, emotional intelligence; availability for nights, weekends, and holidays.
2mo
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Customer Experience Engineer, CXE-T
Canada or United States or Seattle or Paris
$98k-$140k/yr RemoteFull Time
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
Docker, Docker Desktop, Docker Hub, Docker Scout, Docker SBX, MCP Gateway, CI/CD, SBOM, SLSA
2d
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Director Customer Experience and Engagement
Houston or New York City or San Francisco or Seattle
$170k-$256k/yr OnsiteFull Time
10+ YOE10+ years in customer experience, success, solution consulting, architecture, professional services, or related customer-facing work; experience scaling technically complex products and strong technical, communication, and cross-functional leadership skills.
Ray, Kubernetes, Slurm
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
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Member Experience Manager - Seattle
Seattle, Washington, United States
$65k-$75k/yr OnsiteFull Time
Onsite hospitality manager responsible for member experience, consultative sales, community programming, and site operations; must be able to lift up to 25 lbs, stand for extended periods, and operate common appliances and equipment.
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Customer Experience & Growth Lead
Kirkland, Washington, United States
$60k-$70k/yr OnsiteFull Time
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
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Manager, Customer Success
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Planhat, Salesforce, Google Suite, Slack, Lattice, Risk Cloud, OKR framework, LinkedIn Learning
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Customer Success Manager
Seattle or San Francisco
$120k-$150k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–5+ years in customer success, account management, or client-facing roles, strong communication, analytical, problem-solving, CRM, and customer success tool skills.
CRM platforms, customer success tools
6d
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SMB Customer Success Manager
Seattle, Washington, United States
$60k-$70k/yr OnsiteFull Time
1+ YOE1–3 years of customer success, account management, consulting, or related customer-facing SaaS experience; strong communication, data analysis, customer judgment, problem-solving, and Salesforce or customer success platform experience.
Salesforce, Vitally, Gainsight, Catalyst, Totango, ChurnZero, Zapier, Workato, n8n, SQL, Microsoft Excel
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
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Customer Success Manager - SMB
Bellevue, Washington, United States
HybridFull Time
1+ YOE1–3 years customer-facing experience; strong communication, presentation, analytical skills; familiarity with recruiting or HR tech; ability to manage SMB customer portfolios and drive outcomes.
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Experience Concierge (RXC)
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yr HybridFull Time
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
HubSpot, CRM
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