204 customer engagement manager jobs at 91 companies in Georgia
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: AI collaboration software for teams combining group messaging, multiple AI models, and collaborative content creation.
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
Georgia or Waterloo or Chicago or Texas or United States or Canada
RemoteFull Time
Itron Resiliency Solutions: Urbint is a private AI software helping utilities and infrastructure operators prevent incidents, protect workers, and manage operational resilience.
5+ YOEBachelor’s degree or equivalent experience, 5+ years of client-facing services or software experience, SaaS customer engagement expertise, stakeholder management, executive communication, and project leadership skills.
Microsoft O365, Jira, Confluence, Power BI, SQL, APIs, SFTPs
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yrHybridFull Time
UpToDate: Clinical decision support solutions for healthcare professionals and organizations
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
Piedmont Realty TrustNew York Stock Exchange: PDM: Public U.S. office REIT owning, managing, developing, and operating Class A properties for corporate and government tenants.
5+ YOEBachelor's in Marketing/Hospitality/Event Management/Communications; 5+ years customer service/client management/event management/marketing/hospitality experience preferred; commercial real estate or engagement experience preferred; Microsoft Office and Canva proficiency; ability to travel regionally.
Mohawk IndustriesNYSE: MHK: Global leader in residential and commercial flooring products.
10+ YOE10+ years in loyalty/CRM/customer engagement with history managing large-scale programs, cross-functional leadership, vendor management, analytical and financial acumen, and strong executive communication.
Burlington or United States or Leawood or Georgia or Illinois or Texas
$85k-$121k/yrRemoteFull Time
Ascend Learning: Private healthcare learning technology providing educational content, software, assessments and certification tools for students and professionals.
5+ YOEBachelor's degree,5+ years client-facing experience,platform expertise,training and content creation skills,commercial operations experience,analytical and strategic thinking,ability to travel up to 25%,self-driven remote work approach.
Senior Manager, Customer Engagement and Sales Strategy
Mexico or Atlanta
HybridFull Time
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for global commerce.
8+ YOE3+ MgmtBachelor's degree required, typically 8+ years relevant experience with 3-4 years supervisory experience. Experience leading sales teams, partner/channel engagement, sales forecasting, and using Salesforce.com. Strong communication and strategic skills.
Nexus Cognitive: Cognitive is a private software providing composable, AI-native data platforms and data services to enterprises.
5+ YOE5–8 years in customer-facing solution delivery or forward-deployed roles; proven ownership of customer outcomes at enterprise accounts; strong communication across executive and technical levels.
Florence Healthcare: The trial operations platform that actually connects sites and sponsors.
5+ YOE5+ years in program management, customer engagement, or consulting in SaaS/healthcare/clinical research; experience leading enterprise programs, stakeholder discovery, and mentoring teams; proficiency with Salesforce, Gainsight, Asana, and Smartsheet.
Columbia College: Private nonprofit liberal arts college providing traditional, evening, and online higher education to traditional and nontraditional students.
Bachelor's degree required; higher education, student recruitment and retention, advising, marketing, and diverse student group experience preferred. Strong communication, technology, organization, and customer service skills required.
Microsoft Office, database systems, web-based technologies, student databases, education software
HomeGoods: HomeGoods is a U.S. off-price home-furnishings retailer serving shoppers with furniture, décor, kitchenware, and other home goods.
High school graduate or equivalent preferred; flexible evening and weekend availability, teamwork, customer service, register and money-handling skills, training ability, discretion, and capacity to lift heavy merchandise.
The Integral Group: Privately held U.S. real estate development and investment firm serving communities through housing, mixed-use, and infrastructure projects.
1+ YOE1+ year property management, social services, or program experience; bachelor's degree preferred; proficiency with MS Office and Yardi; strong customer service, communication, and program management skills.
Balfour Beatty Communities: U.S. residential real estate investment and management serving military families, students, and multifamily residents.
3+ YOEHigh school diploma or GED, 3+ years of customer service experience, strong engagement and communication skills, Microsoft Office and property management software experience, and a valid driver's license with a safe record.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
Westminster or Lake Oswego or Alpharetta or Atlanta
$90k-$124k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
7+ YOE4+ MgmtRequires 7+ years in Customer Success, Account Management, or related SaaS/enterprise technology leadership, including 4+ years leading teams, plus strategic account, executive engagement, and Salesforce, Gainsight, and G-Suite experience.
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$140k-$155k/yrHybridFull Time
Osaic: Private U.S. wealth-management firm supporting financial professionals and institutions with brokerage, advisory, technology, and back-office services.
10+ YOE5+ MgmtMinimum 10 years in wealth management,5+ years building relationships,prior team management,high school diploma required (BA preferred),knowledge of customer-facing technologies,preferred FINRA licenses.
Shaw Industries: Leader in flooring and surface solutions for residential and commercial markets.
10+ YOEBachelor's degree required,10+ years sustainability/customer engagement experience,progressive leadership,ability to build executive relationships,and willingness to travel as needed.
Senior Director, Customer Engagement Information Technology Partner
Alpharetta or Atlanta or Baltimore or Maple Lawn
OnsiteFull Time
CienaNYSE: CIEN: Global leader in high-speed connectivity and networking solutions.
10+ YOE10+ years IT leadership with deep Salesforce and CPQ expertise, experience leading product-based agile delivery, managing managers, executive communication, and partnering with business leaders; Bachelor’s/Master’s preferred.
Flexential: Private U.S. data-center operator providing colocation, cloud, connectivity, data protection, and professional services to businesses.
2+ YOERequires 2–3 years of customer success experience in B2B technology, CRM and MS Office proficiency, technical aptitude, communication and presentation skills, and experience engaging customers at all levels.
Microsoft Office, CRM systems, VMware, DRaaS, BaaS
Cato Networks: Provides cloud-based enterprise networking and security.
7+ YOE3+ Mgmt7+ years in customer-facing technical SaaS roles, 3+ years leading technical teams, experience with enterprise/Fortune 500 customers, strong cybersecurity/cloud/SASE/AI Security background, executive engagement and operational leadership skills.