1,399 customer experience manager jobs at 546 companies in Indianapolis, IN

3w
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Customer Experience Manager
Noblesville, Indiana, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma required, 2+ years of management experience, strong verbal/written communication, multitasking and composure under pressure, ability to lift up to 25 lbs and perform physical store tasks.
1mo
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Customer Experience Manager(Multifamily Leasing)
Indianapolis, Indiana, United States
$49k-$53k/yr OnsiteFull Time
Birge & Held
Birge & Held: Investing in Communities to Transform Lives.
3+ YOE3+ years in customer service leadership or property management; high school diploma; proficient with property management software; strong communication; proactive problem-solver.
Property management software, CRM, Microsoft Office
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
5d
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Customer Experience Associate - Indianapolis
Indianapolis, Indiana, United States
OnsiteFull Time
Indiana Farm Bureau Insurance
Indiana Farm Bureau Insurance: Provides personal and business insurance products to Indiana residents.
3+ YOEHigh school diploma/GED, 3 years customer service experience (insurance preferred), property & casualty insurance license or obtainable within a year, strong communication, time management, and attention to detail.
Android, Apple
20h
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Customer Experience Coordinator (Relief) - Indianapolis, IN (Nora)
Indianapolis, Indiana, United States
OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, organization, multitasking, high emotional intelligence; availability for nights, weekends, and holidays.
2mo
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Digital Customer Experience Product Owner
Indianapolis or Dayton
OnsiteFull Time
AES
AESNYSE: AES: Provides electricity and renewable energy solutions globally.
3+ YOE3-5 years of relevant technical experience; online/mobile app design; strong project and budget management; JavaScript, TypeScript, React Native; PMP preferred; ability to lead cross-functional teams.
JavaScript, TypeScript, React Native, MS Project, Teams, Power BI, Excel, PowerPoint, Word, Office 365
3w
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Retail T.J. Maxx - Noblesville, IN - Part-Time Customer Experience Supervisor
Noblesville, Indiana, United States
$14-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; strong communication, merchandising, training, POS experience, and customer service skills.
POS
1mo
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Customer Experience Lead-Castleton Square
Indianapolis, Indiana, United States
$17-$21/hr OnsiteFull Time
Victoria's Secret & Co.
Victoria's Secret & Co.NYSE: VSCO: Retailer of lingerie, apparel, and beauty products.
Retail leader who drives sales, coaches and directs associates, maintains visual standards, manages labor, can lift 40 lbs, and work nights/weekends with flexible scheduling.
2mo
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Customer Success Manager
Indianapolis or United States
HybridFull Time
PAXAFE
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
APIs, JSON, Postman, LLMs, Agentic AI, Azure, Python, Prismatic, Supabase, PostgreSQL, IoT
1mo
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$67k/yr OnsiteFull Time
Industrious
Industrious: Provides premium flexible office space and coworking solutions.
In-person hospitality role; live within easy commute of Carmel, IN; strong customer service, event planning, consultative sales; able to manage location operations.
1w
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Customer Success Manager
Indianapolis, Indiana, United States
$100k-$120k/yr RemoteFull Time
Airwave
Airwave: AI-powered field intelligence platform for industrial operations.
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
1w
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
Lilt
Lilt: AI-powered enterprise translation and localization software platform.
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
1mo
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Customer Care Manager
Worthington or Columbus or Indianapolis
FieldFull Time
Arbor Homes
Arbor Homes: Builds and sells affordable new construction residential homes.
2+ YOEHigh school diploma/GED, 2+ years related business or customer service experience, valid driver's license and good driving record, intermediate to advanced Microsoft Word and Excel skills, knowledge of residential construction, strong communication and organizational skills.
Microsoft Word, Microsoft Excel
4w
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
1mo
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Assistant Customer Service Manager
Carmel, Indiana, United States
$18-$19/hr OnsitePart Time
Niemann Foods
Niemann Foods: Operates employee-owned grocery, pharmacy, hardware, and convenience stores.
0.5+ YOEHigh school diploma/GED, minimum 6 months retail experience, supervisory ability, strong customer service and communication skills, familiarity with POS/computer systems and Microsoft Word/Excel, ability to lift up to 50 lbs and stand/walk frequently.
Microsoft Word, Microsoft Excel, POS register system
2mo
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Member Experience Coordinator
Indianapolis, Indiana, United States
OnsiteFull Time
AAA Hoosier Motor Club
AAA Hoosier Motor Club: Provides roadside assistance, insurance, and travel planning services.
Maintain membership data integrity, process mail and member correspondence, manage phone and web queues, support Connect Suite, and handle membership transfers via MITA.
Connect Suite, Membership Information Transfer Application (MITA)
1w
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Manager, Customer Relationship Management
Carmel or South Bend
HybridFull Time
Everwise
Everwise: Member-owned financial institution offering personal and business banking services.
4+ YOE2+ MgmtBachelor's degree or equivalent, 4+ years CRM experience, 2+ years leadership, experience with Creatio and BPM, Agile experience, Microsoft Office proficiency, strong stakeholder collaboration and data-driven decision skills.
Creatio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Manager, Customer Resolution & Escalation
Zionsville, Indiana, United States
HybridFull Time
Group 1001
Group 1001: Provides tech-driven insurance products and digital investment platforms.
5+ Mgmt5+ years contact center leadership in financial services, experience building teams and processes, data tracking and dashboard experience, strong communication and stakeholder management; bachelor’s degree preferred or equivalent experience.
1w
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Events and Program Experience Intern
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hr HybridInternship
New York Jets
New York Jets: Professional American football team in the NFL.
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Office
1mo
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Senior Manager, Customer Migration & Transformation
Tucson or Raleigh or Carmel
$125k-$160k/yr RemoteFull Time
Clinisys
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.

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