1,413 customer experience manager jobs at 592 companies in Anderson, IN
2w
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Customer Experience Manager
McCordsville, Indiana, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years customer service leadership or property management experience, high school diploma/GED, strong communication, proficiency with OneSite/Yardi and Microsoft Office, ability to lead teams and improve resident experience.
Onesite, Yardi, Microsoft Office
3w
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Customer Experience Manager
Indianapolis, Indiana, United States
RemoteFull Time
3+ YOE3+ years implementing enterprise SaaS/PaaS solutions, project management, customer onboarding and technical data integrations, strong communication and consultative skills, working fluency with data and cloud concepts (Azure).
Microsoft Azure, APIs
1w
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Customer Experience Manager
Indianapolis, Indiana, United States
$15/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and availability for flexible shifts.
cash register
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Experience Manager
Carmel, Indiana, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years professional experience, retail/grocery experience preferred. Must handle cash, scheduling, staffing, and customer service; proficient with Microsoft Office; familiarity with Workday or Kronos UKG preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
19h
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Customer Experience Leader
Nashville or Indianapolis
$118k-$131k/yr HybridFull Time
5+ YOERequires 5–8 years in customer experience or CX program management, cross-functional program leadership, VOC platform and survey experience, data storytelling, journey mapping, and executive communication. Bachelor's degree preferred.
Medallia, Qualtrics, Salesforce Service Cloud, Power BI, Tableau, Salesforce, Microsoft Viva Engage, CRM, BI tools, NPS, CES, VOC
2w
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Customer Experience Lead - Full Time
Plainfield, Indiana, United States
$14/hr OnsiteFull Time
1+ YOECustomer-service focused leader to supervise front-end operations, coach associates, handle transactions and resolve customer issues; flexible to work nights, weekends and holidays; 1+ year retail experience preferred.
16h
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Customer Experience Advisor
Indianapolis, Indiana, United States
$60k-$65k/yr OnsiteFull Time
3+ YOEBachelor's degree preferred; 3-5 years in print, manufacturing, marketing services, logistics, account management, or related fields; strong analytical, financial, and problem-solving skills; cross-functional influence and prioritization abilities.
ERP, CRM, MIS
4w
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Operations Experience Manager
Noblesville, Indiana, United States
OnsiteFull Time
2+ YOE1+ MgmtLead order fulfillment and receiving operations, manage people and store standards, enforce safety and SOPs, and provide coaching and performance feedback; 2+ years related experience and 1+ year leadership experience.
HDPhone
3w
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Google TV Experience Manager
Indianapolis, Indiana, United States
$21/hr FieldFull Time
Proven retail sales performance, ability to influence retail leadership, reliable transportation and valid driver’s license, lift 25 lbs, strong customer service and product training skills.
1mo
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$70k/yr OnsiteFull Time
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
1mo
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
2w
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Member Experience Coordinator
Indianapolis, Indiana, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED; 1 year preferred in inside sales, data management, or customer service; experience with membership data integrity and Connect Suite; strong communication and customer support skills.
Connect Suite, Membership Information Transfer Application (MITA)
1mo
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Customer Success Manager (Informatica)
Indianapolis or Chicago or Atlanta or Seattle
$99k-$186k/yr HybridFull Time
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
Agentblazer, Salesforce
1mo
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Customer Success Manager
Indianapolis, Indiana, United States
$100k-$120k/yr RemoteFull Time
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
5d
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Customer Service Manager
Indianapolis, Indiana, United States
OnsiteFull Time
Bachelor’s degree or higher and previous management experience required. Requires problem-solving, team motivation, professional communication, and ability to execute policies and procedures.
HSA
1mo
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
2mo
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Customer Care Manager
Worthington or Columbus or Indianapolis
FieldFull Time
2+ YOEHigh school diploma/GED, 2+ years related business or customer service experience, valid driver's license and good driving record, intermediate to advanced Microsoft Word and Excel skills, knowledge of residential construction, strong communication and organizational skills.
Microsoft Word, Microsoft Excel
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Customer Success Manager (Carmel, IN)
Carmel, Indiana, United States
$75k/yr HybridFull Time
1+ YOEBachelor's degree required,1+ years customer relations or SaaS experience preferred,proficient with Microsoft Word/Excel/PowerPoint,strong communication and organization,occasional travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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