2,639 customer experience manager jobs at 968 companies in Lakeland, FL
1d
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
3w
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Customer Experience Manager
Valrico, Florida, United States
$17/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong verbal/written communication, ability to lift 25 lbs, flexible schedule including days/evenings/weekends, creative multitasking under pressure.
2w
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Customer Experience Representative
Orlando, Florida, United States
$62k-$66k/yr HybridFull Time
Bachelor’s degree or equivalent supply chain/customer-facing experience, strong typing and data management skills, excellent communication, multitasking, time management, and problem-solving abilities.
ERP, CRM
1d
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Customer Experience Supervisor
Orlando, Florida, United States
OnsiteFull Time, Part Time
5+ YOEHigh school diploma or equivalent; 5 years of customer service or retention experience; conflict resolution, negotiation, leadership, organizational, time management, and multitasking skills.
1d
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Customer Experience Supervisor
Orlando, Florida, United States
OnsiteFull Time, Part Time
5+ YOEHigh school diploma or equivalent; five years of customer service or retention experience; conflict resolution, negotiation, leadership, organization, time management, detail orientation, and multitasking skills.
2w
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Customer Experience Lead - Full Time
Kissimmee, Florida, United States
$15/hr OnsitePart Time
Deliver excellent customer service, lead and coach associates, manage front-end operations, handle transactions and customer issues, flexible to work nights/weekends/holidays.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Coordinator
Saint Petersburg, Florida, United States
$15-$16/hr OnsitePart Time
1+ YOE1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising knowledge; ability to train and mentor associates and manage front-end operations.
2mo
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Customer Experience Manager (Orlando, Florida (FL), US)
Orlando, Florida, United States
OnsiteFull Time
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
1mo
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Box Office & Customer Experience Manager
Orlando, Florida, United States
$25/hr HybridFull Time, Seasonal
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
Salesforce, Universe, Ticketmaster, Tessitura, Eventbrite
4w
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Senior Customer Experience Specialist
Orlando, Florida, United States
$28-$32/hr OnsiteFull Time
2+ YOE2+ years call center or high-volume customer service experience, team lead/coaching experience preferred; familiarity with RingCentral, ServiceTitan, Google Local Services Ads, CRM and Google Sheets/Excel; strong communication and coaching skills; high school diploma required; must work onsite in Orlando.
RingCentral, ServiceTitan, Google Sheets, Microsoft Excel, Google Local Services Ads, CRM
1d
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Customer Experience Coordinator - Tampa, FL
Tampa, Florida, United States
OnsiteFull Time
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and availability for rotating nights, weekends, and holidays.
2mo
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Customer Experience Supervisor I - Posner Commons
Davenport, Florida, United States
$21-$26/hr OnsiteFull Time
Experience leading store teams, coaching customer service, operating POS, and managing checkout processes.
Point of Sale, POS, POS Productivity Metrics, Mobile POS
6d
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Corporate Vice President, Customer Experience
Tampa, Florida, United States
$167k-$238k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
1mo
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Customer Experience Associate Director
Saint Petersburg, Florida, United States
$115k-$140k/yr OnsiteFull Time
3+ YOESeries 7 and Series 24 (or Series 9+10) required, 3+ years CX leadership in contact center/digital CX, undergraduate degree or equivalent, deep knowledge of brokerage operations and FINRA/SEC rules, hands-on AI and CX ops experience.
2mo
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Manager, Guest Experience
Tampa or Florida
HybridFull Time
2+ YOE3+ Mgmt3+ years leadership experience, 2+ years guest experience preferred, bachelor\u0002s degree preferred, proficiency in Microsoft Word/Excel/Outlook, experience managing large frontline staffs and event operations.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ABI, ABIMM
1w
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Customer Experience Lead - Millenia
Orlando, Florida, United States
$15/hr OnsiteFull Time
1+ YOERequires at least one year of retail or customer service experience, strong communication and problem-solving skills, flexible evening, weekend, and holiday availability, and ability to stand, walk, and lift up to 40 pounds.
1mo
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Wave Experience Manager
Orlando, Florida, United States
OnsiteFull Time
3+ YOE3+ years hospitality experience, high school diploma (associate/bachelor preferred), leadership and guest relations skills, ability to work flexible schedule and handle confidential VIP service.
Revinate, Microsoft Word, Microsoft Excel, Microsoft Outlook
3mo
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Member Experience Manager - New Gym Opening!
Brandon, Florida, United States
$18-$20/hr OnsiteFull Time
Experience in customer service or front-line leadership; strong communication; multitasking; organized; proficient with fitness management software and Microsoft Office; knowledge of membership management and billing.
Fitness Management Software, Microsoft Office, Social Media
6d
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Guest Experience Manager - Conrad Orlando
Orlando, Florida, United States
OnsiteFull Time
2+ MgmtLuxury hotel and Forbes-rated experience required, with 2 years of front office management or supervisory experience, training and quality assurance experience, luxury service knowledge, and cross-department coordination skills.
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