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Customer Experience Manager
Lakeland, Florida, United States
$17/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong verbal/written communication, multitasking, composure under pressure, ability to move merchandise and operate front-end duties.
3w
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Customer Experience Manager
Lakeland, Florida, United States
OnsiteFull Time
Lead front-end operations and omnichannel processes, coach and train customer experience team, manage cash reconciliation, inventory (RTV/ASN), execute shrink and safety programs, and support store events; retail management experience preferred.
4w
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Customer Experience Manager, Money
Westlake or Denver or Menlo Park or New York or Bellevue or Washington or Chicago or Lake Mary or Clearwater or Gainesville
$97k-$114k/yr OnsiteFull Time
Experienced banking/credit leader with subject-matter expertise in banking, credit, and money movement; strong people leadership, coaching, change management, communication, and problem-solving skills.
1mo
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Customer Experience Representative
Orlando, Florida, United States
$62k-$80k/yr HybridFull Time
3+ YOEBusiness-related college degree or equivalent experience; 3+ years customer service, supply chain, or account management experience; proficiency with SAP, Salesforce and analytics tools; strong communication, analytical and problem-solving skills.
SAP, Salesforce, BlueView, Blue Yonder, FourKites, myCHEP, BRIX, Power BI, Medallia, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Experience Specialist
Orlando, Florida, United States
$19/hr OnsiteFull Time
1+ YOEMinimum 1 year call center experience, familiarity with HVAC/plumbing/electrical terminology, Service Titan experience a plus; strong communication, time management, and documentation skills; team lead experience preferred.
Service Titan
1w
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Box Office & Customer Experience Manager
Orlando, Florida, United States
$25/hr HybridFull Time, Seasonal
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
Salesforce, Universe, Ticketmaster, Tessitura, Eventbrite
3w
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Supervisor, Customer Experience
Orlando, Florida, United States
OnsiteFull Time, Part Time
5+ YOEHigh school diploma or equivalent, 5 years retention experience, conflict resolution and negotiation skills, proficiency with Microsoft Office 365, strong organizational and management skills, experience coaching and evaluating call center staff.
Microsoft Office 365
5d
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customer experience coordinator
Orlando, Florida, United States
$15-$16/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to train associates, multitask, work flexible schedule including nights and weekends, strong communication and merchandising skills.
POS
1mo
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Customer Experience Supervisor I - Posner Commons
Davenport, Florida, United States
$21-$26/hr OnsiteFull Time
Experience leading store teams, coaching customer service, operating POS, and managing checkout processes.
Point of Sale, POS, POS Productivity Metrics, Mobile POS
1mo
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Customer Experience Coordinator - Winter Park, FL
Winter Park, Florida, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, and availability for nights, weekends, and holidays in a busy noisy clinical environment.
1w
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Partner Experience Manager II
Maitland or Milwaukee or Boston
$67k-$114k/yr HybridFull Time
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
3w
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Wave Experience Manager
Orlando, Florida, United States
OnsiteFull Time
3+ YOE3+ years hospitality experience, leadership in guest services preferred. High school required (assoc./bachelor's preferred). Strong communication, coaching, vendor relations, VIP service, service recovery, Microsoft Office and hotel systems proficiency; ability to work flexible schedule and lift up to 25 lbs.
Revinate, Microsoft Word, Microsoft Excel, Microsoft Outlook
23h
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Customer Experience and Logistics Rep
Lady Lake or The Villages
OnsiteFull Time
Oversee shuttle operations, manage trip capacity and staffing, ensure DOT compliance, perform reporting and post-accident testing, and handle customer escalations; background and drug screen required.
2mo
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Member Experience Manager - New Gym Opening!
Davenport, Florida, United States
$18-$20/hr OnsiteFull Time
Customer service leadership in fitness or hospitality; strong communication; multitasking; proficiency with fitness software and Microsoft Office; CPR certification; background check.
Fitness management software, Social media tools, Microsoft Office
2mo
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Manager, Customer Success
Orlando, Florida, United States
OnsiteFull Time
4+ YOE2+ Mgmt4+ years in customer success or account management with 1-2 years in people management; SaaS retention/expansion track record; strong analytics; excellent communication; CS platforms experience.
Gainsight, ChurnZero, Totango, CRM tools
4d
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Customer Success Manager
Charlotte or Chattanooga or Miami or Midway or Charleston or Madison or East Point or Duncan or Orlando or Tampa
HybridFull Time
10+ YOE4+ Mgmt10+ years customer service experience, 4+ years leading teams of 20+, bachelor’s preferred, experience with change management, order-to-cash/ERP knowledge, CRM experience (Salesforce) required.
Salesforce
1mo
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Manager, Customer Service
Dover or Yulee or West Palm Beach or Port St. Lucie or Fernandina Beach or Spring Hill or Debary or Marianna or Doral or Rockledge
HybridFull Time
6+ YOEBachelor's degree required, 6+ years progressive customer service/contact center experience with frontline leader management, utility/regulatory experience preferred, SAP and Microsoft Office proficiency, IVR/Five9 knowledge, travel and 24/7 emergency support.
Microsoft Office, SAP, Five9, IVR
3w
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Customer Service Manager
Orlando, Florida, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer service with 2+ years in a leadership role; strong analytical skills; high proficiency in Salesforce and Microsoft Office; experience with root cause analysis and continuous improvement; excellent communication.
Salesforce, RouteOptix/Tegos, Microsoft Office
1mo
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Parts & Service Customer Relations Manager SEBC
Orlando, Florida, United States
OnsiteFull Time
8+ YOE8+ years in customer relations or dealership/service operations, strong conflict resolution, communication and negotiation skills, ability to manage sensitive issues, cross-functional experience, proficiency with case management and reporting tools; bachelor\u0002s preferred.
1w
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Patient Experience and Communications Manager
Orlando, Florida, United States
OnsiteFull Time
4+ YOEBilingual (English/Spanish) with 4+ years in patient experience/customer service or healthcare operations, call center and KPI analysis experience, EMR knowledge, leadership and training experience.
EMR, eClinicalWorks (eCW), Avaya, Calvient, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
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