1,516 customer experience manager jobs at 608 companies in Manteca, CA

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Customer Experience Manager, RMA Service
San Jose, California, United States
$100k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
CRM, ERP, Microsoft Office, PLM, BOM
1mo
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Customer Experience Manager -San Jose
San Jose, California, United States
$70k-$88k/yr OnsiteFull Time
Lumenis
Lumenis: Manufacturer of energy-based medical devices for aesthetics and vision.
3+ YOE3+ years in customer success/account management or similar, strong relationship and communication skills, ability to manage priorities, collaborative problem-solver, bachelor's degree or equivalent; experience in medical devices or healthcare preferred.
1mo
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Leader, Customer Experience
Tracy, California, United States
$80k-$109k/yr OnsiteFull Time
RH
RHNYSE: RH: Luxury home furnishings retailer operating design galleries and restaurants.
4+ YOE4+ years customer-facing experience required; 1+ years leadership preferred. Proficiency with Mac/Dell operating systems, PC applications and order management software. Strong communication, leadership, organization, and flexibility to work evenings, weekends and holidays.
Mac, Dell Operating Systems, PC applications, order management software
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Lead - Full Time
Antioch, California, United States
$18/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred (1+ year), customer-service focus, leadership and communication skills, ability to work nights/weekends/holidays and supervise front-end operations.
1mo
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Customer Experience and Service Ops Manager
Fremont, California, United States
OnsiteFull Time
AMAX
AMAXTaiwan Stock Exchange: 6933: Designs and manufactures GPU-accelerated AI and HPC computing infrastructure.
3+ YOECollege educated with 3+ years customer-facing experience, strong interpersonal, communication, problem-solving, project management, and conflict resolution skills; contract review experience a plus.
2w
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Customer Experience Coordinator - Pleasant Hill, CA
Pleasant Hill, California, United States
$19-$29/hr OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management skills, strong communication and multitasking, ability to work nights/weekends/holidays and tolerate noisy/unpleasant odors.
1mo
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
Hill Physicians
Hill Physicians: Provides managed healthcare services through a large physician network.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
2w
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Manager of Guest Experience
Modesto, California, United States
$21-$23/hr OnsiteFull Time
Modesto Children's Museum
Modesto Children's Museum: A children's museum providing interactive play and educational experiences.
3+ YOEHigh school diploma required (associate/bachelor's preferred). Minimum ~3 years experience in retail, museum, or family attraction. Strong customer-service, supervisory, cash-handling, and communication skills; Google Suite and Altru experience; bilingualism preferred.
Google Suite (Gmail/Sheets/Docs/Drive), Altru
1w
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Customer Service Manager
Pleasant Hill, California, United States
$19/hr OnsiteFull Time
Goodwill of the San Francisco Bay
Goodwill of the San Francisco Bay: Operates thrift shops to fund local workforce development programs
1+ YOEHigh school diploma or GED, 1 year customer service experience required, 1 year retail management preferred, proficiency in Microsoft Office, ability to pass background check and drug screen, English proficiency.
Microsoft Office Suite
2w
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Customer Success Manager
San Jose, California, United States
$263k-$355k/yr HybridFull Time
Arm
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
1mo
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Customer Success Manager
Fremont, California, United States
OnsiteFull Time
Kastle Systems
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
Microsoft Dynamics CRM, AX
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Customer Program Manager
Sauk Rapids or Fremont or Arizona or Nevada or Oregon or Texas or Mexico or Singapore or Malaysia or United Kingdom
$72k-$122k/yr OnsiteFull Time
Ichor Holdings
Ichor HoldingsNASDAQ: ICHR: Designs and manufactures fluid delivery systems for semiconductor manufacturing.
Requires a four-year business degree or equivalent experience, strong computer skills, Excel and Word proficiency, excellent communication, analytical ability, organization, and relationship management skills.
Microsoft Excel, Microsoft Word, Procore, Sage, Bluebeam, Microsoft Project
1mo
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Customer Service Manager
Walnut Creek, California, United States
$70k-$71k/yr OnsiteFull Time
Westamerica Bank
Westamerica BankNASDAQ: WABC: Provides commercial and consumer banking services in California.
Knowledge of branch operations, supervisory or lead experience preferred, strong interpersonal, organizational and communication skills, ability to manage cash controls and compliance.
10-key machine, Microsoft, fax machine, photocopier, ATM, Branch Capture
1w
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Manager, Customer Success
San Jose or Draper or United States
$134k-$189k/yr HybridFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
Scout Motors
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
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Principal Experience Designer, Customer Resolution
Austin or New York City or San Jose
$198k-$324k/yr HybridFull Time
PayPal
PayPalNASDAQ: PYPL: Global digital payments platform for consumers and merchants.
10+ YOE10+ years experience, Bachelor's degree (or equivalent), systems and strategic thinking in constraint-heavy domains, leadership through influence, strong executive communication, prototyping and AI familiarity.
4d
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Customer Success Manager II (RapidScale)
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yr RemoteFull Time
Cox Enterprises
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3mo
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CUSTOMER SERVICE MANAGER (BUILDING MATERIALS)
Modesto, California, United States
$115k-$125k/yr OnsiteFull Time
Kingspan
KingspanEuronext Dublin: KRX: Manufacturer of high-performance building insulation and envelope solutions.
10+ YOELead and manage customer service team; bachelor’s degree or 10+ years' industry experience; experience with insulated/metal panels; proficiency with Microsoft Office, SAP, and Salesforce; travel up to 25%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, SAP, Salesforce

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