1,516 customer experience manager jobs at 608 companies in Manteca, CA
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Customer Experience Manager, RMA Service
San Jose, California, United States
$100k-$135k/yrOnsiteFull Time
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
Lumenis: Manufacturer of energy-based medical devices for aesthetics and vision.
3+ YOE3+ years in customer success/account management or similar, strong relationship and communication skills, ability to manage priorities, collaborative problem-solver, bachelor's degree or equivalent; experience in medical devices or healthcare preferred.
RHNYSE: RH: Luxury home furnishings retailer operating design galleries and restaurants.
4+ YOE4+ years customer-facing experience required; 1+ years leadership preferred. Proficiency with Mac/Dell operating systems, PC applications and order management software. Strong communication, leadership, organization, and flexibility to work evenings, weekends and holidays.
Mac, Dell Operating Systems, PC applications, order management software
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred (1+ year), customer-service focus, leadership and communication skills, ability to work nights/weekends/holidays and supervise front-end operations.
Customer Experience Coordinator - Pleasant Hill, CA
Pleasant Hill, California, United States
$19-$29/hrOnsiteFull Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management skills, strong communication and multitasking, ability to work nights/weekends/holidays and tolerate noisy/unpleasant odors.
Hill Physicians: Provides managed healthcare services through a large physician network.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
Modesto Children's Museum: A children's museum providing interactive play and educational experiences.
3+ YOEHigh school diploma required (associate/bachelor's preferred). Minimum ~3 years experience in retail, museum, or family attraction. Strong customer-service, supervisory, cash-handling, and communication skills; Google Suite and Altru experience; bilingualism preferred.
Goodwill of the San Francisco Bay: Operates thrift shops to fund local workforce development programs
1+ YOEHigh school diploma or GED, 1 year customer service experience required, 1 year retail management preferred, proficiency in Microsoft Office, ability to pass background check and drug screen, English proficiency.
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
Sauk Rapids or Fremont or Arizona or Nevada or Oregon or Texas or Mexico or Singapore or Malaysia or United Kingdom
$72k-$122k/yrOnsiteFull Time
Ichor HoldingsNASDAQ: ICHR: Designs and manufactures fluid delivery systems for semiconductor manufacturing.
Requires a four-year business degree or equivalent experience, strong computer skills, Excel and Word proficiency, excellent communication, analytical ability, organization, and relationship management skills.
Microsoft Excel, Microsoft Word, Procore, Sage, Bluebeam, Microsoft Project
Westamerica BankNASDAQ: WABC: Provides commercial and consumer banking services in California.
Knowledge of branch operations, supervisory or lead experience preferred, strong interpersonal, organizational and communication skills, ability to manage cash controls and compliance.
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
Principal Experience Designer, Customer Resolution
Austin or New York City or San Jose
$198k-$324k/yrHybridFull Time
PayPalNASDAQ: PYPL: Global digital payments platform for consumers and merchants.
10+ YOE10+ years experience, Bachelor's degree (or equivalent), systems and strategic thinking in constraint-heavy domains, leadership through influence, strong executive communication, prototyping and AI familiarity.
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
KingspanEuronext Dublin: KRX: Manufacturer of high-performance building insulation and envelope solutions.
10+ YOELead and manage customer service team; bachelor’s degree or 10+ years' industry experience; experience with insulated/metal panels; proficiency with Microsoft Office, SAP, and Salesforce; travel up to 25%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, SAP, Salesforce