2w
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Customer Experience Manager
San Diego or United States
$31-$36/hr HybridFull Time
1+ YOE1+ MgmtBachelor's degree,1+ year customer service and 1+ year team lead/managerial experience,strong communication,urgency,detail orientation,ability to coach and prioritize.
2d
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Customer Experience Manager
San Jose or Carlsbad or Phoenix
$192k-$244k/yr HybridFull Time
Bachelor's+12 or Masters+8 (or equivalent experience). Associate-level certification (CCNA) expected. Extensive experience driving software/service adoption, customer engagement, and financial accountability across enterprise accounts.
2mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Experience Manager
El Cajon, California, United States
$30-$37/hr OnsiteFull Time
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology license where required, proficiency with POS, Microsoft Office and Apple devices, leadership and financial management skills, ability to lift up to 25 lbs and work flexible schedule.
Point of Sale system, Microsoft Office, Apple devices
1w
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PT Customer Experience Coordinator
Encinitas, California, United States
$18-$18/hr OnsitePart Time
1+ YOE1 year retail experience and 6 months leadership; flexible to work nights and weekends; merchandising, training/coaching associates, POS/register oversight, strong communication and multitasking.
1w
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Sr. Manager, Salesforce Customer Experience Management
San Diego, California, United States
$177k-$200k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years leading CRM/digital platform initiatives,5+ years Salesforce experience,3+ years managing technical teams,Bachelor's or equivalent,deep Experience Cloud expertise,knowledge of Apex,Flows,LWC,APIs.
Salesforce Experience Cloud, Sales Cloud, Marketing Cloud, Service Cloud, Data Cloud, Tableau, MuleSoft, Commerce Cloud, Lightning Web Components, Flows, Apex, APIs, CI/CD
4w
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Guest Experience Manager
San Diego, California, United States
$74k/yr OnsiteFull Time
Experience leading front office or guest services, strong hospitality and coaching skills, familiarity with Marriott service standards, ability to manage schedules, financial controls, and partner across departments.
Property Management Systems (PMS)
2mo
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
1mo
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Senior Principal, GTM - Customer Experience
Orange County or Los Angeles or San Diego or Las Vegas or Phoenix
$177k-$220k/yr OnsiteFull Time
10+ YOE10+ years delivering customer strategy; proven track record closing complex enterprise deals; executive presence; workshop facilitation; storytelling; commercial and data-driven mindset; portfolio/portfolio required.
1mo
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Manager of Customer Support
San Diego, California, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer support/customer success with 2+ years managing managers or supervisors; experience with multi-tiered support, support metrics, coaching, troubleshooting, and a bachelor’s degree or equivalent.
HubSpot
1mo
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Customer Support Manager
San Diego, California, United States
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in customer/technical support or client-facing SaaS roles; strong written/verbal communication; software/workflow troubleshooting; active daily user of AI tools; cross-functional collaboration and customer relationship skills.
HubSpot, Jira
1mo
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Customer Success Manager (Money)
Frisco or Atlanta or Mountain View or San Diego
OnsiteFull Time
3+ YOE3+ years in customer success with 2+ years managing a mid-market book of business; strong consultative, negotiation, and communication skills; knowledge of financial services or payroll/workforce management; experience with Salesforce/Gainsight; up to 15% travel.
QuickBooks Money, Salesforce, Gainsight, CRM
1w
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Customer Service Manager
San Diego, California, United States
OnsiteFull Time
3+ YOEMinimum 3 years account/project and customer service experience; High School or GED required (Associates preferred). Experience with SAP preferred. Valid driver’s license and ability to obtain airport transport badge and customs seal. Ability to lift 25+ lbs; bilingual English/French a plus.
SAP, CXP, Sales Force
2w
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Manager, Customer Success
San Diego, California, United States
$68k-$85k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Zendesk, Intercom
1mo
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Senior Manager, Customer Success
Hyderabad or San Diego or North America or Europe or Asia or Australia
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in Customer Success or B2B SaaS post-sales; 3+ years managing CSMs; experience with adoption, retention, value realization, risk mitigation, renewal readiness, and global SaaS operations.
1w
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Customer Service Manager
San Marcos, California, United States
$116k/yr OnsiteFull Time
Bachelor's preferred; 5+ years sales and customer service experience (wire and cable industry preferred); supervisory, communication, negotiation, and computer skills; familiarity with MRP/ERP and CRM systems.
Microsoft Word, Microsoft Excel, Google Enterprise, ADP, Epicor 10, Infor Visual ERP, QT9 Quality Management, Salesforce, UL, CSA
1w
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Customer Care Manager
San Diego, California, United States
$90k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service in medical device/healthcare, 2+ years leadership in support, complaint handling/regulatory knowledge, Salesforce experience, strong communication and problem-solving skills.
Salesforce, NetSuite, Quality Management Systems (QMS), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Success Manager (San Diego)
San Diego, California, United States
OnsiteFull Time
2+ YOE2+ years in Customer Success/Onboarding/Implementation/Account Management in a SaaS or SMB environment; project management mindset (certification desirable); strong organization and communication; French proficiency a strong asset.
HubSpot, Fresha Pay, Fresha Ecosystem, Perkbox
2mo
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Senior Customer Success Manager
San Diego or Vienna
$145k/yr RemoteFull Time
5+ YOE5–8+ years in healthcare customer success or account management; enterprise clients; strong project, stakeholder, and executive communication; remote/distributed teams experience.
HubSpot, Asana, Slack, Google Workspace
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