59 customer experience program manager jobs at 43 companies in Chicopee, MA
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Program Manager
Torrington, Connecticut, United States
$78k-$105k/yrOnsiteFull Time
Altek ElectronicsNational Stock Exchange of India: CYIENTDLM: Provides contract electronic manufacturing and assembly services for industries.
5+ YOEPlanning and managing manufacturing programs, coordinating cross-functional teams, ensuring contract compliance, risk management, and customer communication; BS in engineering or business and 5+ years program management experience.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SAP
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
6+ YOEBachelor's in engineering, 6-8 years semiconductor experience (HBM/advanced packaging preferred), proven program leadership, ability to work with global customers, domestic/international travel required, US work authorization and export-controlled access required.
Senior Manager, Program Manager- Submarine Imaging Systems (38767)
Northampton, Massachusetts, United States
$133k-$284k/yrOnsiteFull Time
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
12+ YOEManage cross-functional program teams, P&L, schedules and budgets via EVM, ensure compliance (ITAR/EAR), support proposals and customer communications; bachelor’s +12 years (or masters+10 or 16 years experience without degree).
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
8+ YOEU.S. Person required. Bachelor’s degree with 8 years relevant experience (or advanced degree with 5 years). Understanding of gas turbine engines, program/customer-facing experience, strong communication and matrix teamwork skills.
National GridLondon Stock Exchange: NG: Operates electricity and natural gas transmission and distribution networks.
1+ YOESupport DG interconnection application processing; familiarity with MA interconnection tariff; strong customer service, analytical, organizational and communication skills; 1+ years DG or renewable experience or associate degree.
Geographic Information System (GIS), Salesforce (nCAP), Microsoft Office
The Salvation Army: Christian organization providing social services and disaster relief.
Seasonal full-time camp role requiring a high school diploma or equivalent, age 18+, ability to follow instructions, maintain confidentiality, strong time-management, physical ability for cleaning and laundry, and positive customer service.
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
3+ YOEBachelor's degree in engineering or finance required, 3+ years utility/project management experience, strong negotiation and communication skills, knowledge of ISO-NE generator interconnection tariffs, and valid motor vehicle license.
KadantNYSE: KAI: Designs and manufactures engineered industrial processing systems.
10+ YOEBS in pulp and paper, mechanical, or chemical engineering or 10+ years related experience; manage capital projects from quotation to installation, perform cost estimating and margin management, interface with customers and internal teams; frequent travel.
KadantNYSE: KAI: Manufacturer of industrial processing equipment and engineered systems.
10+ YOEBS in relevant engineering or 10 years related experience; experience costing and managing capital projects, strong judgment, initiative, customer focus, teamwork, and frequent travel required.
Wurth Industry North America: Distributes industrial components and provides inventory management solutions.
1+ YOEHigh school diploma/GED,1-2 years material handling/warehouse experience,2 years driving/customer management,valid driver’s license and DOT medical certificate,ability to lift 30-50 lbs,basic Microsoft Office skills.
RexelEuronext Paris: RXL: Wholesale distribution of electrical products and energy management services.
3+ YOE3+ years quotation, project management, or customer service experience; high school/GED required; electrical distribution experience preferred; strong communication, analytical, and Microsoft Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Power Point
Doosan BobcatKorea Exchange: 241560: Global manufacturer of compact construction and agricultural machinery.
5+ YOE5+ MgmtBS in Engineering, 5+ years project management experience in energy or construction, PMP preferred, data center and customer-facing experience, strong communication, budgeting, and construction coordination skills.
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
10+ YOEOversee installation lifecycle, lead field teams, manage scheduling, inspections, customer escalations, and job financials; 10 years experience and bachelor's degree preferred; must be 18 and legally authorized to work.
MycronicNasdaq Stockholm: MYCR: Supplies precision production equipment for the global electronics industry.
Proven leadership of field service teams, operational management of service KPIs and workforce planning, customer escalation resolution, technical-commercial alignment, ServiceMax and MS Office experience; willingness to travel up to 25%.
Plainville or Chicago or Connecticut or Mexico or China
$123k-$172k/yrHybridFull Time
LittelfuseNasdaq: LFUS: Designs and manufactures circuit protection, power control, and sensing products.
10+ YOE5+ MgmtB.S. in engineering required; PMP preferred. 10+ years product development experience, 5+ years project management engineering in automotive/commercial vehicle. Budgeting, team leadership, problem solving, customer interface skills required.
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
High school diploma/GED, strong customer service and communication, basic math, experience in restoration or construction preferred, ability to work long hours and travel locally.