76 customer experience program manager jobs at 61 companies in Connecticut
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Program Manager
Torrington, Connecticut, United States
$78k-$105k/yrOnsiteFull Time
Altek ElectronicsNational Stock Exchange of India: CYIENTDLM: Provides contract electronic manufacturing and assembly services for industries.
5+ YOEPlanning and managing manufacturing programs, coordinating cross-functional teams, ensuring contract compliance, risk management, and customer communication; BS in engineering or business and 5+ years program management experience.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SAP
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
Leonardo DRSNASDAQ: DRS: Manufactures advanced electronic systems for defense and military applications.
7+ YOEBachelor's or equivalent,7+ years program management experience,knowledge of risk management,scheduling,budgeting,earned value,strong leadership and customer interface skills,U.S. citizenship required; ability to obtain DOD clearance.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
6+ YOEBachelor's in engineering, 6-8 years semiconductor experience (HBM/advanced packaging preferred), proven program leadership, ability to work with global customers, domestic/international travel required, US work authorization and export-controlled access required.
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
8+ YOEU.S. Person required. Bachelor’s degree with 8 years relevant experience (or advanced degree with 5 years). Understanding of gas turbine engines, program/customer-facing experience, strong communication and matrix teamwork skills.
Teletherapy Program Implementation Specialist (Nationwide)
United States or Texas or Florida or California or New York or New York City or Nassau County or Suffolk County or Westchester County or Washington or Colorado or Connecticut
$55k/yrFieldMultiple Commitments Available
Presence: Teletherapy platform and clinical services for K-12 schools.
Requires nationwide travel to school districts, valid driver's license, high school diploma or equivalent, tech-comfortable, experience in education/implementation or customer onboarding preferred, ability to lift ~25 lbs, train adult learners.
Arkansas or Arizona or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or Oklahoma or Oregon or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
PDQ: Provides software deployment and IT asset management solutions.
Proven customer/revenue operations experience, strong analytics and project management, hands-on CRM and CS tooling expertise (Salesforce, Zendesk), and ability to build dashboards and drive operational improvements.
The Salvation Army: Christian organization providing social services and disaster relief.
Seasonal full-time camp role requiring a high school diploma or equivalent, age 18+, ability to follow instructions, maintain confidentiality, strong time-management, physical ability for cleaning and laundry, and positive customer service.
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
3+ YOEBachelor's degree in engineering or finance required, 3+ years utility/project management experience, strong negotiation and communication skills, knowledge of ISO-NE generator interconnection tariffs, and valid motor vehicle license.
MOM's Organic Market: Regional chain of organic and natural grocery stores.
2+ YOE2+ MgmtBachelor's + 2 years grocery management or 4 years retail management; passion for hiring and developing employees, customer-focused, solution-oriented, hands-on leadership, flexible to work 4am–11pm shifts including weekends.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$110k-$130k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
5+ YOE5+ years customer-facing SaaS experience, 2+ years project management, stakeholder management, experience with Asana/Jira/NetSuite Suite Projects Pro, ability to obtain DoD Secret/Public Trust clearance, US citizenship required.
Wurth Industry North America: Distributes industrial components and provides inventory management solutions.
1+ YOEHigh school diploma/GED,1-2 years material handling/warehouse experience,2 years driving/customer management,valid driver’s license and DOT medical certificate,ability to lift 30-50 lbs,basic Microsoft Office skills.
Mystic Seaport Museum: Operates a maritime museum and historic ship restoration facility.
2+ YOESupervise reservations operations using Tessitura, build reports and analytics, manage bookings/payments, collaborate across departments, 2+ years office experience or BA/BS in related field, strong customer-service and communication skills.
Tessitura, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint