67 customer experience program manager jobs at 52 companies in West Haven, CT
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Program Manager
Torrington, Connecticut, United States
$78k-$105k/yr OnsiteFull Time
5+ YOEPlanning and managing manufacturing programs, coordinating cross-functional teams, ensuring contract compliance, risk management, and customer communication; BS in engineering or business and 5+ years program management experience.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SAP
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Coordinator
Newtown, Connecticut, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtOversee front-of-store associates to deliver excellent customer service, promote loyalty programs, train/coaching associates, manage POS/register coverage, and meet retail & leadership experience requirements.
POS
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Customer Experience Leader
Bay Shore, New York, United States
$124k-$163k/yr OnsiteFull Time
8+ YOE8+ years in customer experience, revenue or sales operations, or customer service leadership; experience with NPS/Voice of Customer programs, revenue process improvement, CRM and data-driven analysis; cross-functional influence skills.
CRM
3w
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Senior Program Manager
Danbury, Connecticut, United States
OnsiteFull Time
7+ YOEBachelor's or equivalent,7+ years program management experience,knowledge of risk management,scheduling,budgeting,earned value,strong leadership and customer interface skills,U.S. citizenship required; ability to obtain DOD clearance.
1mo
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Program Manager - Semiconductor
Middlefield, Connecticut, United States
$160k-$190k/yr OnsiteFull Time
6+ YOEBachelor's in engineering, 6-8 years semiconductor experience (HBM/advanced packaging preferred), proven program leadership, ability to work with global customers, domestic/international travel required, US work authorization and export-controlled access required.
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Customer Quality Manager
Danbury, Connecticut, United States
$120k-$130k/yr OnsiteFull Time
7+ YOEBachelor's in engineering preferred,10+ years relevant experience,7+ years in quality/customer-facing roles; strong problem-solving, warranty and failure analysis, ISO standards familiarity, cross-site collaboration.
1mo
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Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEU.S. Person required. Bachelor’s degree with 8 years relevant experience (or advanced degree with 5 years). Understanding of gas turbine engines, program/customer-facing experience, strong communication and matrix teamwork skills.
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UNIT PROGRAM COORDINATOR
Westhampton Beach, New York, United States
$59k-$77k/yr OnsiteFull Time
1+ YOEMinimum one year specialized clerical/administrative experience supporting military personnel management programs, customer service on personnel policies, and maintaining personnel records.
1mo
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Teletherapy Program Implementation Specialist (Nationwide)
United States or Texas or Florida or California or New York or New York City or Nassau County or Suffolk County or Westchester County or Washington or Colorado or Connecticut
$55k/yr FieldMultiple Commitments Available
Requires nationwide travel to school districts, valid driver's license, high school diploma or equivalent, tech-comfortable, experience in education/implementation or customer onboarding preferred, ability to lift ~25 lbs, train adult learners.
1mo
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General Manager Development Program
Stamford or Westchester County
$80k-$115k/yr FieldFull Time
2+ YOE2+ MgmtBachelor's + 2 years grocery management or 4 years retail management; passion for hiring and developing employees, customer-focused, solution-oriented, hands-on leadership, flexible to work 4am–11pm shifts including weekends.
4w
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Program Service Representative
Berlin, Connecticut, United States
$21/hr FieldFull Time
1+ YOEHigh school diploma/GED,1-2 years material handling/warehouse experience,2 years driving/customer management,valid driver’s license and DOT medical certificate,ability to lift 30-50 lbs,basic Microsoft Office skills.
Microsoft Office
2w
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Project Manager II
Hartford, Connecticut, United States
$65k-$88k/yr OnsiteFull Time
3+ YOE3+ years quotation, project management, or customer service experience; high school/GED required; electrical distribution experience preferred; strong communication, analytical, and Microsoft Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Power Point
4w
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Sr. Project Manager, PE&I
South Windsor, Connecticut, United States
OnsiteFull Time
5+ YOE5+ MgmtBS in Engineering, 5+ years project management experience in energy or construction, PMP preferred, data center and customer-facing experience, strong communication, budgeting, and construction coordination skills.
Microsoft Excel, Microsoft Project, JDE, Procore
1mo
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Global Manager, Project Management, Carling
Plainville or Chicago or Connecticut or Mexico or China
$123k-$172k/yr HybridFull Time
10+ YOE5+ MgmtB.S. in engineering required; PMP preferred. 10+ years product development experience, 5+ years project management engineering in automotive/commercial vehicle. Budgeting, team leadership, problem solving, customer interface skills required.
2mo
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Experienced Project Manager for Luxury Residential Builder
Stamford, Connecticut, United States
OnsiteFull Time
5+ YOEFive years of experience in project management for high-end residential construction; strong planning, scheduling, budgeting, and communication skills; proficient with MS Office; self-driven with attention to detail; proactive and customer-focused.
MS Office, Outlook, Excel, Word
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Manager, Client Service
Westport, Connecticut, United States
$220k-$400k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years management experience, strong program/project management, excellent communication, ability to manage teams (3-4 direct reports), bachelor's degree or equivalent, advanced Microsoft Office proficiency, familiarity with AI platforms a plus.
Microsoft Office, AI platforms
2w
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Senior Manager, Global Market Development
Waltham or Charlotte or Meriden or Carlsbad
$125k-$175k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree,8+ years in market development/product or commercial roles,3+ years people leadership,experience with market strategy,commercialization,customer research and go-to-market programs;ability to travel ~25%.
CRM platforms, commercial analytics, marketing automation tools
1mo
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Director, CRM & Customer Lifecycle Marketing
Stamford or Simsbury
$156k-$173k/yr OnsiteFull Time
8+ YOE8+ years in CRM or lifecycle marketing, Bachelor's degree required, experience building segmentation and lifecycle programs across email/SMS/loyalty/e-commerce, strong analytics and cross-functional partnership, proven people management experience.
Salesforce Marketing Cloud, Braze, Klaviyo, Adobe Campaign, HubSpot
2w
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Support & Data Analytic Specialist
Torrington, Connecticut, United States
OnsiteFull Time
2+ YOE2+ years program coordination or data management experience; proficiency with Microsoft Office/Excel and databases; strong communication, customer service, and organizational skills.
Microsoft Excel, Electronic Medical Records (EMR/EHR)
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