48 customer experience program manager jobs at 35 companies in Davis, CA
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Program Manager, Customer Development
Yolo County or West Sacramento
$10k-$11k/moHybridFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
5+ YOERequires five years of related business management experience; bachelor's degree in business, marketing, or related field is desired. Strong leadership, project management, analytical, communication, and customer service skills required.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
ComputerCare: Provides authorized IT hardware repair and asset management services.
3+ YOEBachelor's or equivalent, 3+ years in program/project/operations/customer success, strong analytics and communication, experience building dashboards, proficiency with Microsoft Office/Excel and business systems (Jira, Zendesk, NetSuite, Salesforce, Oomnitza).
Microsoft Office, Microsoft Excel, Jira, Zendesk, NetSuite, Salesforce, Oomnitza
Senior Program Manager Enterprise MX Insights and Strategy
Sacramento, California, United States
$125k-$150k/yrHybridFull Time
Golden 1 Credit Union: Member-owned cooperative providing banking and diverse lending services.
8+ YOEBachelor's degree required, 8+ years experience in member/customer experience with survey/listening program ownership, strong analytics and stakeholder influence; financial services experience preferred.
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
Top Secret clearance required, Bachelor+8yrs or Master+6yrs supporting US government contracts; experience leading $15M+ contracts, Earned Value Management, program analytics, proposal/capture, and customer engagement.
Jira, Microsoft SharePoint, Microsoft Teams, Kanban
Customer Project Manager, Imaging Systems / Construction - Northern California, Southern Oregon
United States or California or Oregon or Sacramento
$83k-$157k/yrFieldFull Time
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
2+ YOE2+ years project management/construction/installation experience, blueprint reading, stakeholder communication, bachelor's degree in business/engineering/science or equivalent, field-based work and technical coordination.
ADTNYSE: ADT: Provides residential and commercial security and smart home services.
3+ YOE1+ Mgmt3-5 years industry experience; associate degree or equivalent; proven management and leadership skills; strong communication and computer skills.
ADTNYSE: ADT: Provides electronic security, automation, and alarm monitoring services.
3+ YOE3+ years industry experience, associate degree or equivalent, strong management, communication and computer skills; ability to plan, implement and lead service workforce for district operations.
Customer Solutions Manager, EDU & SLG Western Region - CSM
Sacramento, California, United States
$131k-$178k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years leading large-scale technical programs and enterprise IT; bachelor's degree in STEM; customer-facing experience; cloud certification preferred; strong program leadership and communication skills.
The Bay Club Company: Operates a network of premium athletic and social clubs.
1+ YOE1+ year working with children; strong recreational programming, group management, and communication skills; CPR certification required; professional customer-service orientation and flexibility to work evenings, weekends, and holidays.
Catalyst Family: Provides child care and educational programs for California families.
3+ YOEAA degree, 3-4 years customer service/data entry/administrative experience, strong communication, organization, accuracy, and ability to manage confidential records; experience with AP programs preferred.
Apex Companies: Provides environmental consulting, civil engineering, and water infrastructure services.
2+ YOEAA/AS or equivalent experience, 2+ years in sales/customer service/estimating/project management; construction experience preferred; strong estimating, client communication, and analytical skills.
Avanti Restaurant Solutions: Designs and installs commercial kitchens and foodservice equipment.
Advanced project management experience in commercial kitchen construction, expertise in kitchen equipment and custom fabrication, strong communication and problem-solving skills, field measuring and documentation abilities, and travel to job sites as required.
Pregis: Provides protective packaging solutions and automated packaging equipment globally.
5+ YOE2+ Mgmt5+ years field service management, 2+ years managing dispersed teams, inventory management, SAP/C4C/C4S experience preferred, Tableau preferred, mechanical/electrical aptitude preferred, ability to lift 50 lbs, strong customer service and communication skills.
Jetty Extracts: Producer of premium cannabis extracts, vape products, and edibles.
4+ YOE4+ years commercial operations/customer success/sales support experience; project management, partner-facing communication, marketing execution, and familiarity with HubSpot/Salesforce/Asana; attention to detail.
HubSpot, Salesforce, Airtable, Notion, Asana, Google Workspace
Catalyst Family: Provides childcare, early education, and youth development programs.
3+ YOEAA degree, minimum 3 years customer service/data entry/administrative experience; strong communication, organization, attention to detail, and ability to manage confidential records.
Management & Sales Training Program - Peninsula Area
Daly City or Redwood City or San Francisco or Belmont or Burlingame or Millbrae or San Carlos or San Mateo or Walnut Creek
$59k/yrOnsiteFull Time
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
1+ YOEBachelor's degree required, 18+ and authorized to work without sponsorship, valid driver's license, ability to lift up to 50–70 lbs; retail/sales/customer service and leadership experience preferred; CRM experience and Spanish language ability preferred.
Director of Government Programs, Strategic Airlift & AWACS
Arlington or Fairfield or Dover or Charleston or Tacoma or Oklahoma City
$224k-$259k/yrHybridFull Time
American AI Logistics: AI-powered automation platform for government contract bidding and procurement.
5+ YOE5+ years in defense program management or sustainment, bachelor\u0002s degree, active Secret clearance or eligibility, DoW contracting experience, travel 25\u0002to\u000240%, strong customer-facing and quoting skills.